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Hi Niall,

Because each dealer’s business is different. Most, if not all, used cars on a dealer’s forecourt will have come in as a trade-in, so the price that the dealer needs to ask (in order to cover their costs and turn a profit) will be different. The amount that they offered the previous owner for that trade-in will be based not just on the intrinsic value of the car itself, but on a number of other factors, especially how many of that make and model the dealer might already have in stock and has to sell before that one moves on. Plus, each dealer has differing overheads such as ground rent, investments in showrooms, staffing levels etc. Beyond that, some dealers offer comprehensive and proper warranties on their used stock, the cost of which has to be factored into the price of each car.

Which is not to excuse dealers from random pricing. One of the great limitations of the Irish used car market is that, unlike the UK where we have access to thinhs such as the CAP Guide and Glass’ to give solid indications for second hand trade values, in Ireland it’s a much more suck-it-and-see, sure-it’ll-be-grand approach.

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Hi Valerie,

The problem is that you’re going to struggle in a premium-brand car to find the sort of rear-seat width that you need. The sad fact is that most sporty, expensive estates are designed around four passengers and the middle rear seat is usually an uncomfortable perch that’s often too narrow to comfortabley fit a car seat into.

So, I’d suggest you broaden your remit a little. Of the premium cars, realistically only the Volvo V70 and Mercedes-Benz E-Class are going to offer the kind of cabin space you need. If those are too expensive, look instead to the more workaday brands – Ford  Mondeo, Volkswagen Passat, Toyota Avensis, Mazda6 and Peugeot 508. You may not get the premium badge you crave, but you’ll get the interior room you need and at a much lower cost.

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Hi Jenny,

The Montana will be cheaper to buy of course, and I'd say overall reliability should be roughly similar. Tax is exactly the same if you're taxing them as commercial, but it gets a lot more complicated if you're taxing them as a private vehicle. Lots of hoops to jump through. 

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Hi Brendan,

According to the figures from the Society of the Irish Motor Industry (SIMI), 57 Passat 1.4 TSI models were sold in 2015 (53 saloons and four estates) and 42 so far this year (37 saloons and five estates). There were also two Passat GTE plugin hybrids registered so far this year, which also use the 1.4 TSI engine.

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Hi Matt,

We stand to be corrected, but it's not currently listed as a SIMI member, so no. 

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Hi Ted,

Well, it’s a little hard to say. You haven’t given me a year for your Focus 1.8, but assuming it’s a 2009 model then I’d take a stab at it being worth around €6,000 as a trade in. However, it’s impossible for us to predict how much a dealer is going to offer you against a specific car – it depends how much they have invested in the sale of that car, and how many other cars similar to your own that they already have on their lot.

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Hi William,

Clearly your car is still under warranty so if you think the vibration is "severe" then you should get it back to the dealer for a look. They'll soon sort it out if it is indeed a problem such as a fauly engine mounting.

We've not had any other queries of the same nature on the Qashqai and we've always found the 1.5 dCi engine relatively smooth.

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Hi Billy,

The Fiesta EcoBoost is a really sweet little car, lots of fun to drive, roomy and very frugal. It's a little difficult to know how reliable it will ultimately be in the long-term as the engine itself is a relatively new design and hasn't been around long enough for us to be able to tell exactly how robust it is. That said, Ford's quality record has been good of late, so I'd say it's a reasonably safe bet.

As for which model, it just depends on what your priorities are. A Titanium will have more standard equipment, but it may well be that there's a lot of extras that you simply won't need nor use, so you're probably better off going for the better value of the Zetec.

Other cars that are worth considering would be a Toyota Yaris, Mazda2 and Skoda Fabia. Hope that helps.

Relevant reviews:

Ford Fiesta review

Toyota Yaris review

Mazda2 review

Skoda Fabia review

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Hi Kamal,

Right, first off, have you exhausted all options when it comes to getting the mechanic or garage in question to deal with the issue? Have you complained, in copied writing, to them? Have they replied?

If they've tried to fob you off, then you need to remind them that all work carried out is covered by the Sale of Goods and Supply of Services Act, 1980, which states that all work carried out must be of merchantable quality – in other words, that the work should have fixed whatever problem you had, and if not then a refund or another repair should have been offered.

If all that's been done and you've still got nowhere, then you have two options. If the mechanic in question is registered with the Society of the Irish Motor Indsutry (SIMI) then you can complain to that body. Its contact details and complaints procedure are here: http://www.simi.ie/Consumer+Information/Consumer+Services/Contact+Complaints+Service.html

If the mechanic is not SIMI-registered, or if you get no satisfaction from that process, then you're best off going to the Competition and Consumer Protection Commission, who can be contacted here: http://www.consumerhelp.ie/

Best of luck - and let us know how you get on

Expert answer

Hi Pat,

This is a question we get asked so often and there's no easy answer. Well, actually there is, but it's an answer that many people don't like - an MPV such as the Volkswagen Touran, Toyota Verso, Citroen C4 Picasso or similar.

There are very, very few (if any) conventional hatchbacks or saloons that will these days take three child car seats across the back. There are some conversion kits available that will allow as many as four child seats to be fitted to a 'normal' saloon, but these tend to be designed around the big rear-facing infant seats and won't take your own seats.

The best I can suggest, if you don't fancy an MPV, is to test drive the biggest, widest saloons you can find and make sure you bring the kids with you to actually try the seating properly so that you know for definite before you buy.