Expert answer

Hi Cathy,

Many cars develop similar problems, usually because of battery condition or load. Our feature on the subject, Why won't my car's stop-start system work? may help you further.

Expert answer

Hi Philip,

Generally speaking, long-term hybrid reliability seems to be excellent. It probably helps that most hybrids that have been built and sold so far have been made by those paragons of reliability, Honda and Toyota. Both companies say that many of their older hybrid models — first generation Prius dating back to 1997, and Civic IMAs dating back to 2002 — are still on the road and in regular use. Indeed, Honda says that it has never had to replace a battery pack on models such as the post-2010 Insight or the little-seen Jazz Hybrid. Toyota says similar things about older Prius and Auris models, and points to the huge numbers of those cars being used on taxi fleets, racking up mega-miles with no major reliability issues to report. That’s likely helped by two things — electric motors are simple and therefore generally reliable, and most hybrid cars on the road at the moment use older-style nickel batteries, which aren’t as energy-dense as newer lithium-ion batteries, but which again are simple, rugged and reliable.

Even if you do need to eventually replace a battery pack, it’s not that expensive to do so — a second generation Prius pack change costs around €1,400 — not far off what you’d have to pay for a major engine rebuild or replacement, and you’re about as likely to need one. Basically, the advice is as for any second hand purchase — buy on condition, not mileage, make sure it has a full and complete service history and, if you have any concerns in the longer term, consider taking out a second-hand warranty programme.

Expert answer

Hi Brendan,

A couple of things. Obviously, any of the car’s on-board systems will be setup for Japanese language, so you will need to get those changed, and the radio may not be set to receive European FM frequencies, so the car’s entire audio system may need to be replaced. Generally speaking, a Japanese Passat will be mechanical similar to a European one, but there will inevitably be some detail differences in specification and equipment, so you may run into trouble further down the line with parts availability.

I’d suggest that you’d be better off looking at the UK market than the Japanese one — the Passat is hardly a rare car, so there may be an easier option out there for you.

Expert answer

Hi Pat,

Short answer is no, we don’t know. And nor does anyone, as yet. It seems more than likely that the Government will be making tweaks to the tax system this year, and SIMI (the Society of the Irish Motor Industry) has been lobbying for a movement of around ten per cent at the top end of each tax band. The EU has stated that the transition to WLTP has to be ‘revenue neutral’ so theoretically, something HAS to be done to mitigate any major increases in cost for consumers.

There’s always a but, though… The Government could theoretically say that leaving the system as is pushes people towards electric and hybrid models, and therefore is part of the overall environmental strategy, or they could decide that for the moment the tax system can continue to be based on the existing NEDC2 correlated figure.

We shall have to wait and see.

Expert answer

Hi Dara,

The best plug-in hybrids around at the moment are the Kia Niro PHEV, the Toyota Prius PHEV and the Volkswagen Golf GTE (assuming you can find a GTE in stock...). Now, these are smaller than your Qashqai inside, so you may need to make that compromise in order to get the plug-in hybrid efficiency. The revised Mitsubishi Outlander PHEV is massive inside, and rather nice, but thirsty if you’re not plugging it in all the time and making maximum use of the electric part of the powertrain.

A conventional hybrid might also be worth a look, especially given that you’re driving mostly in town. Honda is just about to launch a hybrid version of the hugely impressive new CR-V, and the new Toyota RAV4 is arriving in dealerships around now. Both are well worth considering if you can stretch the budget out to something brand-new.

Here are some relevant reviews:

Kia Niro PHEV review

Toyota Prius PHEV review

Volkswagen Golf GTE review

Mitsubishi Outlander PHEV review

Honda CR-V Hybrid review

Expert answer

Hi Juliana,

We don't know of any common issue with the Insight, so it's probably a protection mechanism for the battery. We get a lot of similar queries, which prompted us to write the Why won't my car's stop-start system work? feature - well worth a read.

Expert answer

Hi John,

For the moment, it seems it’s status quo ante at Mercedes for 191. The nine per cent discount on prices, which as you point out was introduced some time ago, basically carries over to the new price lists. Those lists were slightly late in being published, owing to delays in getting cars through the new WLTP-based fuel economy and emissions tests, but they are available now, so dealers should at least be a little more clued up. There are no specific 191 offers available as yet, but we’ll keep an eye out for any that show up.

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Hi Patricia,

A price of €6,000 for a 2010 Ceed from a private seller isn’t bad, but it’s worth pointing out that there are dealers offering similar models for similar money, so that’s worth bearing in mind. Ceeds are very reliable, and a 2012 car should, if it’s been serviced at a Kia dealer the entire time, still have two years of its original manufacturer's warranty to run. Keep an eye out for creaking and squeaking interior panels and issues with the stereo system, but other than that they’re pretty robust.

Expert answer

Hi Fiona,

A C-Max would possibly not be a great plan — demand for MPVs is definitely on the way down as people make the switch to SUVs. I think a regular Focus could well be the better bet — unless you need seven seats, it’s not that much less practical, and it will definitely be easier to sell on again later.

Expert answer

Hi Emma,

I think a hybrid could well suit you, and with your M50-heavy driving (especially in stop-start traffic) it could prove ideal. The IS 300h is indeed a lovely car — beautifully built and good to drive, but you might find that the cabin and boot are on the small side for your family needs. It could be worth looking at the larger GS 300h (same engine, similar real-world economy) or maybe the NX 300h crossover. If you fancy something a bit cheaper, the Prius is always a good choice, as is Kia’s really rather good Niro hybrid.

Read our reviews for more:

Lexus IS reviews

Lexus GS reviews

Lexus NX reviews

Toyota Prius reviews

Kia Niro reviews