Expert answer

Hi Ted,

Well, it’s a little hard to say. You haven’t given me a year for your Focus 1.8, but assuming it’s a 2009 model then I’d take a stab at it being worth around €6,000 as a trade in. However, it’s impossible for us to predict how much a dealer is going to offer you against a specific car – it depends how much they have invested in the sale of that car, and how many other cars similar to your own that they already have on their lot.

Expert answer

Hi William,

Clearly your car is still under warranty so if you think the vibration is "severe" then you should get it back to the dealer for a look. They'll soon sort it out if it is indeed a problem such as a fauly engine mounting.

We've not had any other queries of the same nature on the Qashqai and we've always found the 1.5 dCi engine relatively smooth.

Expert answer

Hi Billy,

The Fiesta EcoBoost is a really sweet little car, lots of fun to drive, roomy and very frugal. It's a little difficult to know how reliable it will ultimately be in the long-term as the engine itself is a relatively new design and hasn't been around long enough for us to be able to tell exactly how robust it is. That said, Ford's quality record has been good of late, so I'd say it's a reasonably safe bet.

As for which model, it just depends on what your priorities are. A Titanium will have more standard equipment, but it may well be that there's a lot of extras that you simply won't need nor use, so you're probably better off going for the better value of the Zetec.

Other cars that are worth considering would be a Toyota Yaris, Mazda2 and Skoda Fabia. Hope that helps.

Relevant reviews:

Ford Fiesta review

Toyota Yaris review

Mazda2 review

Skoda Fabia review

Expert answer

Hi Kamal,

Right, first off, have you exhausted all options when it comes to getting the mechanic or garage in question to deal with the issue? Have you complained, in copied writing, to them? Have they replied?

If they've tried to fob you off, then you need to remind them that all work carried out is covered by the Sale of Goods and Supply of Services Act, 1980, which states that all work carried out must be of merchantable quality – in other words, that the work should have fixed whatever problem you had, and if not then a refund or another repair should have been offered.

If all that's been done and you've still got nowhere, then you have two options. If the mechanic in question is registered with the Society of the Irish Motor Indsutry (SIMI) then you can complain to that body. Its contact details and complaints procedure are here: http://www.simi.ie/Consumer+Information/Consumer+Services/Contact+Complaints+Service.html

If the mechanic is not SIMI-registered, or if you get no satisfaction from that process, then you're best off going to the Competition and Consumer Protection Commission, who can be contacted here: http://www.consumerhelp.ie/

Best of luck - and let us know how you get on

Expert answer

Hi Pat,

This is a question we get asked so often and there's no easy answer. Well, actually there is, but it's an answer that many people don't like - an MPV such as the Volkswagen Touran, Toyota Verso, Citroen C4 Picasso or similar.

There are very, very few (if any) conventional hatchbacks or saloons that will these days take three child car seats across the back. There are some conversion kits available that will allow as many as four child seats to be fitted to a 'normal' saloon, but these tend to be designed around the big rear-facing infant seats and won't take your own seats.

The best I can suggest, if you don't fancy an MPV, is to test drive the biggest, widest saloons you can find and make sure you bring the kids with you to actually try the seating properly so that you know for definite before you buy.

Expert answer

Hi John,

Basically it's what you do when you can't find an already-calculated Open Market Selling Price (OMSP) for your car. You look instead at similar models in the UK market, calculate an average and then calculate the difference between that and the average price for similar models in Ireland. Basically, it's a quasi-official guesstimate and Revenue has some helpful tips and hints here: http://www.revenue.ie/en/tax/vrt/faqs-vrt.html

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Hi Jim,

There are a number of other potential options you could look at, but seeing as you've been a Corolla driver, I'm guessing you want something that's going to match the Toyota for reliability. So, in that case, have a look at the Honda HR-V or Skoda Yeti. Both are taller than a normal hatch but not so big as a Tucson and both are really well built and reliable.

Relevant reviews:

Hyundai Tucson review

Skoda Yeti review

Honda HR-V review

Expert answer

Hi Libby,

The Caddy Life is actually a really good choice - hugely versatile and not at all bad to drive, for a car based on a van. It's also worth looking at the Citroen Berlingo (similar, but doesn't have the long wheelbase Maxi Life option) or the Renault Kangoo. If you fancy something a bit more comfy and car-like, have a look at a Ford S-Max or the SEAT Alhambra.

Expert answer

Hi F D,

Sadly, not. There used to be a Volkswagen saloon smaller than the Jetta but that was the Polo saloon and it hasn't been in production for years. So why not just go for a Jetta? Really nice car, actually. Kind of underrated and not all that big. It's is just a Golf with a boot, after all...

Expert answer

Hi Margaret,

I know what you mean. The Honda bug is a hard one to shift once it's bitten you. The good news is that Honda has a new car on the market, the HR-V, which is more compact than a CR-V, but still pretty spacious. It's high-riding, so good for your back, and can be had with Honda's terrific 1.6-litre i-DTEC diesel engine. Looks nice too. Prices start from €23,995 or on a PCP deal from €255 a month and I'd say it's well worth checking out.

Read our Honda HR-V review here