Expert answer

Hi Peter,

Not sure where you heard that. The first service is just €240, including parts, labour and VAT.

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Hi Louise,

If you come back to us with your budget we can give a more precise answer, but all the premium marques sell good-quality executive saloons of similar size to the Lexus ES. For example the Audi A6, BMW 5 Series and Mercedes E-Class. And there are loads of different versions as well offering a range of performance options if your budget allows.

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Hi Derek,

Yes, that's correct. While the car has a reversing camera, it does not have proximity sensors.

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Hi Tom,

Generally speaking, three to four years old is a sweet spot for cars such as that where a big chunk of the depreciation is already done, but the car is still modern enough and in good enough condition to enjoy. Balanced against all of that, of course, is the challenge in finding one, as the Lexus LC is vanishingly rare.

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Hi Richard,

It certainly sounds like you're the ideal candidate for a hybrid. Indeed, with less than 12,000km a year, you could easily live with a plug-in hybrid or a fully electric car if you wanted to install a home charger. 

A hybrid such as the Camry or Lexus would be nearly as efficient as your diesel Mercedes in most situations, and likely to mean much lower running costs in the long term. I'd certainly recommend a hybrid over a purely petrol alternative. 

In terms of new vs. nearly new, there are pros and cons to both. Nearly new cars have usually suffered a big chunk of their depreciation already, though you can't finance them the same way as you can a new car and of course, you're limited in choice to what's on the market at that moment in time rather than choosing your ideal specification. 

On that front, it's worth noting that the Toyota Camry is no longer on sale as a new car, though the Lexus ES is and it's an exceptionally well-made car. Almost all other hybrids in this sector are plug-in hybrids (PHEVs), however, so you'd ideally need to have a way to charge them up at home for them to be of use.

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Hi Philip,

Well-spotted!

Yes, they essentially share the same powertrain, but otherwise they're quite different. The Lexus justifies its higher price with a more luxurious interior and driving experience. It's quieter, too. 

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Hi Daragh,

OK, with on-street parking, I’d recommend you steer well and truly clear of a plug-in hybrid for now. I’m in the same position and with the dearth of public chargers, it’s a real nightmare to get a charge into them and use them at their most efficient. Unless you feel happy using local public chargers, of course, but if you’re going to do that I’d make sure to do the literal legwork, and see how far they are from your home as you may sometimes have to leave the car charging and walk home. Not the most convenient.

If you’re looking at a hybrid, of course, that turns us instantly in the direction of Toyota. The Camry is a truly excellent car, but it’s a bit of a mobile sofa. If you thought that the Superb’s ride was a bit too soft, then I don’t think you’d be a candidate for a Camry. Possibly a Lexus, then? An ES 300h is basically a Camry in a smarter suit, but again it’s not the sharpest car to drive. An NX 300h SUV might be a good balance — roomy enough to be toddler-friendly, reasonably sharp to drive and a hybrid without a plug. The Toyota RAV4 is another good (even excellent) option, but again would perhaps be a bit too soggy at the controls for your taste.

There is a hybrid (as opposed to plug-in hybrid) Hyundai Tucson on the way soon, and we mean the incoming new version, which gets much more dramatic styling than that of the current car, and which will have suspension and steering fettled, in part, by Hyundai’s N-Sport division. Could be worth hanging on for that if you like the look of it.

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Hi Kevin,

It will depend on the model, but it could be as little as €700 for a ‘Luxury’ spec GS 450h from 2008. 

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Hi Joe,

With that annual mileage, I honestly don't think you, nor the charging network, are ready for a pure EV, at any price. The longest range version of the Tesla Model 3 gets closest to your needs, but is a good deal smaller than your Jaguar.

For now, I'd suggest that, if you're adamant that you don't want a pure diesel, then a hybrid is indeed your best option. Another to consider alongside the two you've mentioned is the Lexus ES. Nonetheless, with your mileage, I'd expect the diesel-electric hybrid Mercedes to be the best all-rounder - and the E-Class is a lovely car anyway.

Expert answer

Hi Tony,

Currently you can buy the following hybrids on the Irish market: Toyota Corolla, CH-R, RAV4, Prius, Yaris, and there are probably a few run-out  examples of the Auris Hybrid out there still in dealerships. There’s also the Kia Niro and the Hyundai Ioniq. There’s the full Lexus range — CT, IS, RC, GS, ES, LS, NX, RX and LC. There’s the Ford Mondeo Hybrid, too. There’s the new Honda CR-V Hybrid, some Mercedes diesel-hybrids and petrol plug-in hybrids, oh and the new AMG 53 six-cylinder mild hybrids.

Suzuki does mild hybrids too — for the Baleno, Swift and Ignis. Then there are the plug-in hybrids — Kia Niro and Hyundai Ioniq again, plus the Volvo XC90 and XC60 T8 models, along with the S90 and V90; the BMW i8, 330e, 530e, X5 40e, 225xe, and the MINI Countryman S E; there’s also the Range Rover and Range Rover Sport plug-ins, the Mitsubishi Outlander, the Volkswagen Golf and Passat GTE, the Audi Q7 e-tron and the Porsche Panamera and Cayenne.

I bet I've forgotten some...

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Hi Eimear,

It’s a tricky one and it kind of depends on what age of car you’re looking at. I think with your driving profile and the fact that, as you say, you don’t drive much in town, hybrid may not be right for you. Emphasis on the ‘may.’

If you’re buying a new hybrid, that equation changes a little. The current Toyota Prius, for example, gets an easy 65mpg on the motorway, which is better than I’ve ever got out of any diesel. Ditto the Kia Niro plugin-hybrid. It’s not just new cars either. A few years back I squeezed better economy out of a Lexus GS 300h on a run from Dublin to West Cork and back than I did on the same route, in the same week, with a Ford Mondeo Vignale diesel.

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Hi Emma,

I think a hybrid could well suit you, and with your M50-heavy driving (especially in stop-start traffic) it could prove ideal. The IS 300h is indeed a lovely car — beautifully built and good to drive, but you might find that the cabin and boot are on the small side for your family needs. It could be worth looking at the larger GS 300h (same engine, similar real-world economy) or maybe the NX 300h crossover. If you fancy something a bit cheaper, the Prius is always a good choice, as is Kia’s really rather good Niro hybrid.

Read our reviews for more:

Lexus IS reviews

Lexus GS reviews

Lexus NX reviews

Toyota Prius reviews

Kia Niro reviews

Expert answer

Hi Emil,

As far as reliability and solidity go, there’s nothing to worry about. As long as it comes with a full service history and has been looked after by its previous owners, it should prove to be one of the most reliable cars you could possibly buy. Now, things to worry about — space; the CT 200h is very comfy and nice up front, but space in the back seats is quite poor and the boot is small, so bear that in mind. Secondly, economy. The CT 200h uses an older hybrid system, derived from the third generation Toyota Prius, and it’s quite tricky to get the best economy from it. As long as you drive gently, and mostly in town, you should be fine, but longer journeys, especially on the motorway, will seriously hit your fuel consumption figure.

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Hi Brian,

The diesel question is a particularly thorny one, mostly because we don’t have any firm guidance from the Government on what is going to happen with the taxation system. If anti-diesel taxes are brought in, then that will definitely have a serious effect on diesel used prices. For now though, all we can reliably say is that diesel is still popular outside the major urban centres and, for the most part, it’s still the best choice for the long-distance driver. I say most part, because hybrids are improving all the time and such cars as the Kia Niro and Toyota Prius are well able to manage better than 60mpg even on long motorway hauls, while a Lexus GS 300h, for example, is every bit as frugal in daily driving as a rival diesel product.

Expert answer

Hi David,

How about a BMW 320i? Not as powerful as your 330d, of course, but a really lovely engine, and pretty frugal for all those long journeys. Of course, if you’re buying a year-old car then diesel is still a viable option, especially if you’re racking those miles up, so another 330d could well be a good choice. It’s Euro 6 emissions compliant, so even if there are some penalties for diesel models coming down the line, it probably (fingers crossed) won’t be affected.

There are some other options, of course. How about a Lexus GS 300h? Big, comfy, great for long journeys, and 40mpg+, plus you’re future-proofing yourself with a hybrid (not a plugin). The IS 300h is also a good bet, but is a touch small on the inside, hence we’d possibly try and spend the extra to the the GS. Here are a few reviews to read:

Lexus GS reviews

Lexus IS reviews

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Hi Robert,

It will depend on the total spec, inclusive of extras, but a rough calculation says it should be around €4,800-€5,000.

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Hi Elizabeth,

Generally speaking, very good and improving all the time as more buyers start to seek out hybrid models. Lexus cars aren’t in as big demand new as the likes of Audi (Volkswagen isn’t really a Lexus competitor - think more BMW and Mercedes), but they’re popular in the second hand market because of their (justifiably) legendary reliability. 

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Hi Lily,

We’ll very likely find out a good deal more about the new small Lexus crossover at the upcoming Detroit Auto Show, or failing that the Geneva show in March. Here’s what we know for now, though...

It will be called the Lexus UX, and the company has already trademarked the UX 250h badge for the hybrid version. That suggests it may use the 2.5-litre petrol engine and hybrid assistance found in the existing Toyota RAV4 Hybrid, but, as the UX will platform share with the smaller Toyota C-HR, it may be that it will get a higher performance version of that car’s 1.8-litre hybrid. Certainly, Toyota has been making noise about a higher performance version of the C-HR Hybrid so it’s likely that both models are being developed in tandem.

Expert answer

Hi Ray,

If you fancy a hybrid, then the best current model is the Toyota Prius. Its looks may divide opinion, but it is exceptionally economical, even on a long motorway run, and it has a roomy, comfortable cabin. Read our Toyota Prius review here.

If you fancy something a little more prestigious, then how about the Lexus IS 300h? Not quite as spacious as the Opel you have, but with exceptional build quality, decent economy and terrific refinement. Read our Lexus IS 300h review here.

BMW”s 330e plugin hybrid is another good contender, as is Volkswagen’s Passat GTE, but they’re both quite pricey and work better in downtown than they do on the open road. As far as hybrid SUVs go, Toyota’s C-HR is lovely, but rather small inside, so it may be worth waiting for Honda to launch its new CR-V hybrid next year. More reviews for you:

BMW 330e review

Volkswagen Passat GTE review

Toyota C-HR Hybrid review

Expert answer

Hi Paul,

Residuals for hybrids probably depend slightly on where you live — if you’re in a major urban area, then they should be extremely good, in a rural area maybe slightly less so. Anyway, for that budget I’d unhesitatingly recommend the Lexus GS 300h. Smooth, silent, incredibly comfortable, beautifully made and utterly reliable. Hard to beat, really.

Expert answer

Hi David,

One of the last of the 2010 Saab 9-5s could be a good purchase, but it's a bit tricky for us to get a handle on how reliable they are as so few were sold. We've always fancied one ourselves actually. Another good option, and not one of the obvious German saloons, is the Lexus GS, especially if your budget stretches to the newer GS 300h hybrid. The safest option would be a Honda Accord, which is reliable enough to out-live the Solar System, but if you like your Swedes then the Volvo S80 is a great buy - reliable, hugely comfortable, and temptingly cheap these days. 

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Hi Declan,

Don’t get an X3 then — it has great seats, and is higher up, but has a ride every bit as hard as that of the 4 Series. Would you consider a Lexus? The NX SUV is really very comfy, and softer riding than most competitors, as is the Volvo XC60 (either the new model or the old one) as long as you avoid larger optional alloys and the R-Design pack.

Read our BMW X3 vs. Lexus NX twin test

Expert answer

Hi Kev,

Yes, it's a tricky combination of things you need. Normally we'd say go for the Lexus and just enjoy the ultimate in reliability, but as you rightly point out, there's an issue with luggage space. With that in mind, I think the best bet is the Audi A8, which has masses of space in the cabin and boot and which should be, aside from the Lexus, the most overall reliable car in your list. 

Expert answer

Hi Pearse,

Would you consider a Lexus? A hybrid engined IS 300h saloon looks good, is good to drive, isn’t German, is frugal and will be so reliable you can pass it onto your grandkids.

Alternatively, a BMW 420d Coupe makes a great buy, and they’re not THAT bad on the reliability front, but it’s a good idea to buy one from a BMW main dealer, as it will come with a very comprehensive two-year warranty.

Well worth looking at a Mercedes C-Class C 220 d coupe too — not as slick looking as the BMW, but with great quality and a really lovely chassis. The Volkswagen CC (four-door coupe on a Passat chassis) is also well worth a look, and what about a Jaguar XF 2.2 diesel, which is a saloon, but looks slinky enough to be a coupe?

Lexus IS 300h review

Mercedes-Benz C 220d Coupe review

Volkswagen CC review

Expert answer

Hi Michael,

You've got a lot of options depending on the year and size of car you want. How about an Audi A4 2.0 TDI? Perhaps a BMW 520d? Something simpler? How about a Ford Mondeo 1.6 TDCi? Or a Volkswagen Jetta 2.0 TDI? A Mazda6? A Lexus GS? There's a whole world of choice out there for €12k. 

Expert answer

Hi Bob,

Short version? The IS 300h is good looking, ultra reliable and comes with very low tax. Shortcomings are the strange CVT gearbox and less than sparkling acceleration. A viable diesel alternative though.

READ: Lexus IS 300h review

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Hi Michael,

I’d avoid the pre-2010 Mercedes-Benz E-Class – it had no end of reliability issues. Your other two choices, the Mazda and the Lexus, make much more sense as both have excellent reliability. Both are also tremendously enjoyable to drive, and it’s worth keeping an eye out for a hybrid Lexus if your mileage is that low, and especially if most of your miles are in town.

Expert answer

Hi Sebastian,

OK, you have a few choices here. I’d say with that mileage you’re on the cusp of needing to buy a diesel to maximise your fuel economy, but your budget is a bit tight for most diesel saloons of that age. So, how about a BMW 318i? It’s petrol but the good news is that it’s quite economical (you should get 40mpg easily enough) and more reliable than the diesel 3 Series. Or you could try a Honda Civic IMA Hybrid saloon. There are quite a few of those around in your price range and if most of your miles are done in town, it would be ideal.

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Hi Emma,

Lovely, lovely car. Not the biggest in the back, to be sure, but sweet to drive, good looking and with a peachy 2.5-litre V6 petrol engine that you will honestly not be able to hear at tickover. I’d tell you what to watch for in terms of things going wrong, but apparently there are none. They just don’t seem to break as long as they’ve been serviced properly.

Expert answer

Hi Joe,

It's a really, really lovely car with a peach of a 2.0-litre, six-cylinder engine and wonderful steering and handling. Just beware of a couple of things. A lot of so-called Lexus IS 200s are actually Japanese market Toyota Altezzas, which have been imported and rebadged, so make sure you’re getting an original Irish (or at least UK) market Lexus. Secondly, they tend to fall into the hands of the boy-racer brigade, so if it has out-size wheels or a dustbin-sized exhaust, avoid like the plague as it could have been thrashed and/or crashed.

Other than that, go for it – they’re mechanically long-lived (although with a car that age you’ll need to check literally everything carefully) and if it has a full service history and comes with a sheaf of past receipts and tax discs, you’re probably on to a winner.

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Hi Camillus,

Ok, I think you might be about to have a MASSIVE row with Revenue over this one...

Lexus IS diesels of that age are ridiculously cheap in the UK. Your £4,000 isn't even the cheapest I've seen.

Here at home though, they're massively over-priced. I've seen some advertised at north of €16,000 and that's the sort of figure Revenue is  going to value the car at. With 168g/km of CO₂ that means 27 per cent VRT and a bill therefore of around €4,000 to €5,000. Which is just ridiculous for a car that's cost you, in cash, about the same amount. But unless you can show that the car would be worth significantly less in Ireland than other advertised IS 220ds then you're stuck with it I'm afraid.

Expert answer

Hi William,

Unfortunately not - all cars registered before Jan 1st 2008 are on the old engine capacity system so with a 3.5-litre engine you'll have to pay €1,808 a year in motor tax. 

Expert answer

Hi Liz,

Get the BMW or Volvo – they’re practical, good to drive and at least reasonably economical. The Lexus would be, generally, more reliable than either, but the SC430 was an abomination of a car – big, heavy, not at all sporting and really awful to drive. Plus it has a 4.3-litre V8 engine so tax and fuel costs are extortionate.

Expert answer

Hi John,

The BMW 330e is, I have to say, a hugely impressive car and based on a recent drive you can squeeze as much as 65mpg from it. You can charge it from a domestic socket if that's any help, but if you're put off by the charging thing then the Lexus IS a great choice. Aside from the occasionally irritating CVT gearbox it's delightful to drive and, with a bit of practice, you can get decent economy from it. It should be staggeringly reliable too. Here are our reviews to help you choose:

BMW 330e Saloon review

Lexus IS 300h review

Expert answer

Hi Philip,

That only really applies to front-engined, rear-drive cars, as opposed to rear/mid-engined models. It comes down to weight over the driven wheels. In a front-drive car, the engine is right over the driven wheels, helping it find traction in low-grip situations, but in a rear-drive car there's not enough weight over the rear wheels to help with that.

They aren't a complete disaster, though. Have a look in Germany the next time you go there in winter and see how many rear-wheel drive BMWs and Mercedes you spot getting stuck in snow and mud. The problem is that most drivers these days are only used to front-drive and worse, many often don’t know that the drive goes to the rear in most BMWs, Mercs, Lexus, Jaguars etc. So they end up using a front-wheel drive driving technique when presented with a slippery surface, which is to add power and try and force your way through. That doesn’t work – rear-drive cars need a more delicate technique for dealing with slippery surfaces, but in the right hands they can be just as capable.

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Hi Sharon,

Our information tells us that car has a timing chain.

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Hi Neil,

Lexus Ireland has not yet released pricing or specifications, but it shouldn't be long. Have you seen our news story here on the new RX 450h?

For your information, we drive the new RX at the international launch in early December, just before it arrives in Ireland in time for the '161' plate in January 2016.

Expert answer

Hi Peter,

To be honest, if it's just the two of you, then you don't really need to trade up to an E-Class or 5 Series sized car - a 3 Series would do you just as nicely. That said, there is definitely a slight comfort benefit from going for the bigger model, so I can understand why you might want to. 

I'm going to suggest something a little left-field for you but I think it might just work - have a look at a Lexus GS 300h. It's perhaps not as obviously economical as a BMW 520d or Mercedes E 200 CDI, but it's enormously refined and comfortable, and endlessly reliable and solidly built. It's also really nice to drive and I think the quirky elements of the styling and engineering might appeal to a former Saab driver. Have a test drive and let me know what you think.

Relevant reviews:

Lexus GS 300h review

Expert answer

Hi Brendan,

X5. Yes, it's bigger, heavier and (on paper) thirstier than the Lexus, but it's also far nicer to drive, more spacious and actually, in the real world, probably a little more frugal than the RX 450h. The Lexus' only advantages are lower motor tax and the fact that it will be more reliable long-term than the BMW, but if you buy the Beemer with a  full service history and look after it properly, you shouldn't have any major problems.

Expert answer

Hi Laurence,

Well, to be honest, we don't often hear of any Lexus models suffering anything in the way of major component failure. Was there some major factor, such as physical damage to the batteries, or flooding or something like that? Batteries in hybrids and electric cars are always a concern when it comes to longevity, but Toyota has 15-year-old Prius still running around and their batteries are still working fine. Lexus claims that the batteries are designed to last the life of the car, so I'm suspecting that there's some other factor at play here.

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Hi Pat,

The RX 400h has CO₂ emissions of 192g/km so that puts it in Band F, which means annual road tax of €1,200. You might be better off trying to get a current-shape RX 450h, which is in Band B2 in front-wheel drive form. 

Expert answer

Hi Cathal,

The Q3 is nice and all but the Q5 is definitely superior so perhaps think of going for a nearly-new Q5 instead of a brand new Q3? There is no official scrappage programme at the moment, but some car makers are offering self-funded scrappage deals - Opel, Nissan, Toyota and Ford among them. Audi isn’t though, so you may need to re-think your brand if you fancy a trade-in leg-up. That said, even with the tax, a Lexus is still a Lexus so you should get a decent trade-in offer.

Read our Audi Q3 review here

Expert answer

Hi Laurence,

It varies hugely depending on the model. The closer in mechanical terms to the original Irish and European model it is, the better its value will be simply because it will be simpler and easier to maintain with locally sourced parts. 

The more esoteric and unusual the car, and basically the more parcels of parts you need to order from Japan, the lower the value will be. 

That's not necessarily a hard and fast rule though - some cars, such as the Toyota/Lexus Soarer and the Nissan Figaro, are well catered for here and in the UK with strong parts backup. Like I say - it varies wildly from model to model.

Expert answer

Hi Simon,

Generally speaking all three of these cars are really well built and shouldn't give you any major troubles. The BMW 2.0-litre diesel engine has some well documented and recurring issues with weakness in the turbo, but if you buy one on BMW's approved used programme, you'll get a two-year warranty that should cover you for any issues. The Diesel Particulate Filter issue on the Audi 2.0-litre TDI engine is usually related to drivers doing too low a mileage at too low a speed for the DPF to heat up sufficiently to clean itself - it's a recurring problem on any diesel car bought by someone who fundamentally doesn't understand how diesels work and are best driven.

I'd say of the three, my choice would be the last-gen C-Class. If you're looking at 2013, try and track down one of the last Edition C models - they were loaded with equipment and got an extra AMG body kit and nice wheels too. Superb to drive, cracking 2.1-litre diesel engine (if it touch noisy) and the only drawback is that they're not very spacious in the rear.

Of course, if it's reliability and reliability above all that concerns you, buy a Lexus IS 300h and you won't go wrong...

Expert answer

Hi Dave,

A really decent car, actually, and an interesting alternative to the likes of a BMW 3 Series or Audi A4. Lexus' quality and reliability are both utterly off-the-clock-good so there are few, if any, problems to worry about. As long as it comes with a full service history, you should have nothing to be concerned about there. It's not quite as polished an all-rounder as a 3 Series though - space in the back is surprisingly tight, the ride quality can be very firm and while the 180hp 2.2-litre diesel is punchy and economical, it's not especially refined. Still, it has one of the best-looking and best-made cabins in the business and we think it's an uncommonly handsome car too.

Expert answer

Hi Damien,

It's only ever going to be a rough guess where VRT is concerned, but I'd say between €2,500 and €2,800.

Let us know how you get on

Expert answer

Hi John,

Clearly no car is utterly immune to breakdowns or component failures, but the Lexus LS 430 comes closer than probably any other. It is staggeringly reliable. We have heard tales of people buying the (older) LS 400 model from the '90s for under a grand and still finding every single electrical item working perfectly. Try that with a 7 Series or S-Class...

The Lexus is also hugely comfortable and deeply luxurious and actually better to drive than you might think. No hot hatch, obviously, but still more capable than the roly-poly reputation would have you believe.

Downsides? Colossal motor tax costs and it helps if someone else is paying for your fuel...

Expert answer

Hi Ann,

I'm afraid the CT 200h's residual values aren't that great. The general buying public is still a bit suspicious of hybrids (the popularity of the Prius notwithstanding) and the CT's poor day-to-day fuel consumption marks it down relative to the likes of the rival BMW 1 Series and Audi A3. 

It's also quite cramped inside, with tiny rear seats and an almost useless boot. If you're looking for a classy small hatch, better stick with the Audi A3 or save yourself even more and get a nicely specified Volkswagen Golf.

Expert answer

Hi Jim,

It depends on the year, as the Lexus RX 400h was sold before and after the motor taxation system change in 2008. For later models the emissions fall into tax Band F, costing €1,200 per annum. For earlier cars, because the engine size puts it into the highest category, the annual cost is €1,809.

Hope that helps

Expert answer

Hi Anna-Maria,

I'd start with a Lexus dealer. Mind you, Lexus has only a few dealers in Ireland - four to be precise. Two in Dublin (Blackrock and M50), one in Cork (Macroom) and one in Galway (Ballybrit). If any of those locations aren't convenient to you, try having a word with your local Toyota dealer - the two companies are obviously tightly interlinked and you should at least be pointed in the right direction.

Let us know how you get on

Expert answer

Hi Paul,

A figure of 24mpg equates to 11.77 litres per 100km. That means that you'll burn through roughly 14.2 litres of fuel every time you do 120km. At today's average fuel price for petrol of 147.9c per litre, that means each 120km trip is going to cost you €20.88 in fuel.

Of course, that's also assuming that your Lexus is going to do a constant 24mpg all the time while you're on your 120km journey, which it won't. Hopefully the average will average out, but depending how you drive, what the traffic's like and how many hills you have to go up or down, you could land a bit either side of that figure.

Hope that helps

Expert answer

Hi William,

The new Lexus NX will be unveiled in public for the first time next month (April) at the Beijing motor show in China. It is possible that we'll get a static preview of the car ourselves in May in London before driving it in September for review. The NX goes on sale in Ireland in October.

Let us know if we can help with anything else

Expert answer

Hi Jack,

Well, I guess there's a couple of things here. In the first place, "The Best Built Cars In The World" is an advertising tagline, and such things aren't exactly given under oath... In a more serious sense though, just take a look at the recent JD Power customer satisfaction rankings (in the UK market, but quite applicable to the Irish scene). Out of more than 130 individual models analysed, there were three Toyota or Lexus models in the top ten, and even the lowest-scoring Toyota model, the Aygo, scores better than the industry average.

Are Toyotas really the actual best built cars in the world? No, simply because it's more or less impossible to scientifically assess that claim. But are they impressively reliable, robust and well made? Yes, they most definitely are.

Expert answer

Hi David,

Volkswagens tend to be very good for refinement, especially the new Golf, but if it's serious cabin silence you're looking for, check out a Lexus. True, they're pricey new but a secondhand IS or GS would be a bargain piece of interior cosiness.

Expert answer

Hi Caroline,

That's pretty much the only one, to be honest. At least so far. The front-wheel drive version of the RX 450h has CO₂ emissions of 140g/km, which means you'll pay just €280 a year to tax it. Not bad for a car like that. The problem is that you'll never get the kind of fuel economy that Lexus quotes for it. Around 30mpg will probably be the best you'll achieve. 

Later this month though, Honda will launch a 1.6-litre diesel version of its CR-V. It's not quite as big as the Lexus but is really very spacious and has a massive boot. With Band A4 emissions (€200 a year) of 119g/km, a smooth chassis and impeccable build quality, it could be your best bet.

Expert answer

Hi Rory,

In some ways it's a great car, in others less so. Some drivers will love it, some will hate it. That sounds like I'm sititng on the fence, doesn't it? Read my full report from driving the car on Irish roads here.

Expert answer

Hi Nikki,

Bit of a funny one this. Normally, we would suggest that Lexus cars are peerless when it comes to quality and reliability, but there is some chatter out there on the owners' forums about some problems. OK, so this is not necessarily the most reliable source, but it's interesting that the same issues (injectors, coolant leaks, gearbox problems) keep cropping up. 

Certainly the gearbox was an issue and sufficiently so that Lexus changed some components on it during the car's lifetime, apparently to smooth out the shift action. Even so, the IS has a clunkier gearbox to use than an equivalent BMW or Audi. It also won't be as economical overall - the Toyota-derived 2.2 just can't keep up with the Germans in terms of economy. 

That said, it's a really good car to drive, has a lovely interior and, notwithstanding the Internet chatter, we'd still say it's a better bet for reliability than anything from Europe. Just check history and condition carefully before buying.

Expert answer

Hi Myra,

You should be paying anything from as little as €8,000 to as much as €15,000 depending on condition, mileage and history. As for reliability; are you kidding? It's a Lexus and about as likely to break as a sundial.

All we would say is that, as with any modern premium-brand car, there are a lot of complex systems under there that all need to be properly cared for, so if you don't see a full set of authorised Lexus dealer stamps in the service book, run, don't walk, away.

Hope that helps

Expert answer

Hi Patrick,

With that kind of criteria, and if you’ve driven your wife’s Prius and liked it, I’m minded to recommend the Lexus. The hybrid systems are related (although of course the Lexus is considerably more powerful and sporty), it’s well-equipped (most of what you want is on the standard equipment list) and with mileage of 10,000km a year, it should be just about ideal. Plus, it’s unbreakably reliable.

Here are a few reviews that might interest you:

Lexus IS 300h review

BMW 3 Series Gran Turismo review

Volvo V40 review

Expert answer

Hi Aleksandrs,

The most common fault with the RX 400h, as with any hybrid, is that the fuel economy won't be half as good as you think it will. The last RX model we tested returned just 29mpg overall, a figure we've equalled in both a Land Rover Discovery 3.0 diesel and a Porsche 911 Carrera 4S!

That apart, they're incredibly solidly built, as are pretty much all Lexus models. The high-tech in-car entertainment system, with its touch-screen controller, can throw up an occasional glitch but the only other serious concern lies in the hybrid electric drivetrain. Generally, it's totally reliable but we have heard of an occasional one having an AC/DC power convertor fail, which is a massively expensive job to fix if it does go wrong. As we say, it seems to be an isolated problem but one worth bearing in mind.

Let us know how you get on

Expert answer

Hi Chris,

Very, very reliable. Lexus simply does not make unreliable cars, but obviously with a car coming up to its tenth birthday you’ll want to give it a good check-over, and don’t buy anything that doesn’t come with a full and complete service history.

Expert answer

Hi Liam,

Wow, you're 24 and thinking of a Honda Accord? I thought all you young 'uns wanted Citroen Saxos or Civics? Well, frankly, I don't think I can recommend a better car than the Accord. They're comfy, refined, spacious and utterly reliable. Just watch the insurance rating as the smallest possible engine is 1.8-litre and that could really crank up your premium.

Again, the Lexus IS is a good choice with solid reliability and a playful rear-drive chassis thrown into the bargain. €15,000 gets you into the current model (just about to be replaced actually) easily enough, and the 2.2-litre diesel engine is the one to go for - it's punchy and frugal.

Let us know if you'd like other suggestions.

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Hi Tony,

Lexus offers a five-year warranty on the battery, but a spokesperson confirmed to us that they expect the battery to last the lifetime of the vehicle.

Hope that reassures you

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Hi Sean,

According to the official figures, the comparison in terms of combined fuel economy is this: the 520i gets 28.8mpg, the 525d gets 36.2mpg and the Lexus IS 250 gets 31.0mpg. A clear win for the diesel 5 Series there, but it's worth remembering that these figures are taken from laboratory samples and you may have to knock off as much as 25% to get the real-world driving figure.

Hope that helps

Expert answer

Hi Michael,

Your Lexus is probably going to be worth around €5-7,000 as a trade-in, depending on the condition and service history. The Q5 has a 540-litre boot, so it’ll be a touch smaller than what you’re used to, but still pretty roomy.

Expert answer

Hi Adrian,

I'm afraid so. Quoting from the NCT manual:

"Ensure the malfunction indicators for Airbags, Electronic Stability Control (ESC) and Electronic Braking System (EBS) / Anti-Lock Braking System (ABS) and Parking Brake malfunction indicator are in working order."

"ITEM: Malfunction Indicators for Airbags, Electronic Stability Control (ESC), Anti-Lock Braking System (ABS/Electronic Braking System (EBS) and Parking Brake."

"REASONS FOR FAILURE: Not working or indicates a defect in the relevant system."

You'll need to get that looked at I'm afraid.

Expert answer

Hi Enda,

Despite the premium image, the Lexus IS isn't all that bad. Servicing rates are generally cheaper than other premium brands, which helps offset more regular service intervals. It's also a highly reliable model, so you should only be paying for routine maintenance. It's not too bad on fuel either considering.

Hope that helps

Expert answer

Hi Rebecca,

Brian O'Driscoll is brand ambassador for Lexus Ireland.

Land Rover's brand ambassadors are Amy Huberman and Jamie Heasiip, while it is also involved with the following this year:

1)      The Goffs Land Rover Bumper at Punchestown

2)      The Goffs Land Rover Sale

3)      The Land Rover Puissance at the Horse Show

4)      The National Ploughing Championships (as exhibitors)

5)      The Thyestes Chase at Gowran Park (through Young Motors in Kilkenny)

6)      Tattersalls International Horse Trials (through Newgate Land Rover in Navan)

7)      The Ballendenisk Horse Trials (through Johnson & Perrott in Cork)

Hope that helps

Expert answer

Hi Edward,

Lexus quoted 44.8mpg on the combined cycle for this car, which equates to 6.3 litres/100km.

Hope that helps.

Expert answer

Hi Vincent,

That really sounds like you were sold a set of discs that are not up to standard. Bring the car back to where you had the work done for them to look at it. It may be possible to skim them.

Hope that helps

Expert answer

Hi John, 

The Atkinson engine is a type of engine invented by James Atkinson in 1882. The Atkinson Cycle is where the stroke of the piston can very in length across the four cycles in a four-stroke internal combustion engine. The length of the stroke during the power cycle is increased to promote efficiency, but because this comes at the expense of a shorter intake stroke there is some loss of power and therefore this engine design is best suited for use in hybrid systems where the electric motor can make up for some of the loss of power. 

In conventional four-cycle petrol engines, fuel enrichment is sometimes necessary to cool the exhaust gases, preventing degradation or destruction of the catalytic converters. In an Atkinson cycle engine, compression and expansion are not symmetrical, and the valves close late, delaying compression. This creates a high expansion ratio for less compression, reducing intake and exhaust energy losses and converting combustion energy to engine power more effectively. As a result, the exhaust temperature is lower than that of conventional engines.

The current model Toyota Prius Hybrid uses a 1.8-litre Atkinson Cycle engine. Adopting the Atkinson cycle and a cooled exhaust gas recirculation system brings significant gains in fuel efficiency and emissions reduction.

Prius 1.8-litre Atkinson Cycle engine

Because the intake valves close late in an Atkinson cycle engine, compression is delayed. This creates a high expansion ratio for less compression, reducing intake and exhaust energy losses and converting combustion energy to engine power more effectively. As a result the exhaust temperature is lower than that of conventional engines. Cooled Exhaust Gas Recirculation reintroduces the cooled gas into the intake system, further reducing engine operating temperatures.

Other models to use Atkinson Cycle engines include the Lexus CT200h, Lexus RX 450h, Mercedes S400 Blue Hybrid

Expert answer

Hi Derek,

Glad you like the site. Let's hope we can live up to your expectations! We got a little bit of extra information from you and you told us that you are trading in a 2000 Mazda 323 five-door and that your budget is around €30,000-€32,000, which is plenty to work with.

Given your criteria, and the fact that you mention the Audi A5, then I've had a look at some of those. You mention petrol models and with your low mileage then you could quite easily run a petrol car, but given the fact that you are concerned about residuals then the diesels in the A5 would make a better choice. There is a lovely 2.7-litre TDI A5 in the classifieds and this is under €30,000. It would be a smashing buy and the fact that it has quite high mileage doesn't really mattter in your case. The 2.7 TDI version would hold its value better than a 2.0T petrol. 

At the other end of things you mention the Mazda6 - an odd contrast to the Audi but still a nice car nonetheless. You are unlikely to find a petrol-powered Mazda6 because Mazda really hasn't sold any in the last few years in Ireland. Plus, it wouldn't be a good use of money because it would be hard to sell on again a few years down the line. The diesel version is so much better anyway these days and you could have a demo 2011 model for well under €30,000. It is a nice car, but to be honest we can find you something a little more interesting. 

How about a Jaguar XF 2.7 D Luxury? What a super car, for €33,000. This is a marvellous example and fully loaded with kit. Another outside bet would be a 2008 Lexus GS 450h. We found a low mileage one that would be great around town and it is super fast. 

After all that, this is the car I think would suit you best. It is petrol, a 320i, but it is a hard-top convertible and it looks awesome. I don't know if you are a BMW fan but this could be a brilliant buy for you. 

Come back to us if we've not hit the nail on the head.

Expert answer

Hi Martina, 

My feeling is that you will be offered between €10,000 - €11,000 for your Auris against either of these new cars and it's likely that your Lexus dealer will offer you the better deal. The Audi A3 is nearing the end of its life cycle, and while I like it a lot, it is due to be replaced so that will mean its value will reduce. The Lexus is really well priced and comes well equipped, but the ride quality is a little patchy at times. The S Design grade has 16-inch alloys so they aren't even the largest alloy wheel available. The car is great value though.

By the sounds of things you want something that is frugal, looks good and is upmarket. To be honest, I would probably have a Volkswagen Golf 1.6 TDI DSG Edition-R, which has all the toys on it, looks awesome and has just been released on to the market. This costs €26,425. 

Alternatively, you could get a good deal on a BMW 1 Series, which is about to be replaced. Let us know if this helps, but I'd choose the Golf, then the Lexus, then the A3. 

Expert answer

Hi Steve, 

From what we can tell, no there isn't any SUV with 4x4 in Band B, as yet. There are lots of SUVs and crossovers in Band B with front-wheel drive. You'll find the likes of the Skoda Yeti, VW Tiguan, Nissan Qashqai all have versions with frugal diesel engines. 

When it comes to 4x4, the best you can probably do at the moment is Band C. The Skoda Yeti 4x4 sits in Band C, as does the new BMW X3, which is selling well with good reason.

The Lexus RX Hybrid sits in Band C, as do the Hyundai ix35 2.0 CRDi 4wd and the Volvo XC60 AWD.

Hope that gives you something to think about

Expert answer

Hi Jerome,

I have been on the wrong side of buying 'cheap' premium cars and thinking that I was very clever and to be honest it isn't that clever at all. Once things start to go wrong with some of the German models they can end up costing you an arm and a leg. That might not necessarily be the case with the Lexus IS, which, despite all the bad press the company has had of late, are incredibly reliable. 

However, if you are at all worried about running costs then there is a lot to be said for buying something new, say like an Opel Astra and getting three years of free servicing.

Come back to us if you need some help choosing.

Expert answer

Hi Alan

The scrappage scheme has been good news and as you might have seen today SIMI is calling for an extension of this. Unless this happens, there would be no point in you getting a new car at the end of the year under scrappage because the €1,500 that you would get off this in the case of something like an Insignia would not be as much as you could lose eventually by buying a car later in the year. 

Sure enough, you could buy the Laguna and get €3,000 off. It isn't an awful car, but there really isn't anything remarkable about it and I personally wouldn't spend over €20,000 on one. I actually think the Renault Fluence is a better buy than the Laguna and it costs much less. It is a fine big car and really well equipped. 

However, with your budget we could do a whole lot better. Supposing that you get at least €1,000 for your Corsa, then you still have a generous budget. There is always the temptation to look at the German cars and as long as you realise that these can get pricey to service and run as they get older, they can be a great buy. 

You have a staggering amount of choice. For sheer ease of ownership I have noticed that Lexus IS models are really good value now. You can get a 2008 IS 220d for under €25k and that would be a pretty nice car to own. Here is an example. 

If you were buying new or almost new, this 2010 Subaru Legacy diesel is also within your budget. 

However, you could go a little larger and get yourself a 2007 BMW 520d. This example is from a main dealer and has tiny mileage and would be a really nice car to own. It has done just 20,000km and is an automatic too with a nice spec for just €28,000. I would find it very hard to pass up on this car to be honest. You could opt for one with a manual gearbox and get lower road tax, but to be honest, this is where my money would go.

I hope this helps

Expert answer

Hi Stephen,

If you have owned a BMW 5 Series before then you might want a change. The 6 Series is a good car, but like anything else in BMW land when it gets a little older repairs can start to become expensive when things go wrong. I personally wouldn't go near one unless it had a full set of BMW service history stamps and unless I could budget another few thousand for things that might go wrong.

This one here is in a main BMW dealer so will have all the right history and paperwork and is pretty nicely equipped too. It is a little over budget, but I would be shocked if they weren't flexible on a 3.0-litre petrol car these days! The mileage on that example is also very low for the year. These cars have great handling and are usually generously equipped too. Remember though that it will cost quite a bit to run, both in terms of road tax and petrol costs.

Now, for alternatives. You did mention Lexus and the GS 450h hybrid is a wicked car. It is very, very fast, superbly equipped and comfortable. It will be ultra reliable too. You could have this one here, a 2007 model, for €25,950 and it would be a superb car to own. It actually does pretty decent fuel economy too. I'd prefer this to the 6 Series myself.

Or, you could enter Porsche ownership and have the brilliant Boxster S like this example in Galway that has the better engine and comes from a good home. Again, ignore the sticker price, as it is a buyers' market right now. I think you should own a silly car once, so unless you have cots and prams to carry about, I'd be tempted by the Boxster. It isn't going to annoy anyone any more than the 6 Series is.

The UK can be a minefield, but we wouldn't ever rule it out and I myself have bought cars there. What I would say is that the more research you do (and use history checks like motorcheck.ie) the easier it is.

As regards buying new, well you are likely to only afford something pretty dull and I think that you would not be too pleased coming out of a 5 Series. You seem to like interesting stuff.

If it was me, out of that lot I'd probably have the Boxster, but if I needed more practicality, the Lexus.

Hope, this helps. Feel free to come back for more odd suggestions.

Expert answer

Hi Edward,

There is no such thing as a cheap used BMW. I just recently sold a 2002 BMW 318i Touring and I loved it, but the repair bills when things went wrong were high, even from independent garages, so you need to bear this in mind.

Having said that, you could get something that will be similar, like a Lexus IS 200 perhaps, which should be less costly to put right if things go wrong.

Here is one for €3,975 and it is from a main SIMI dealer.

Or how about this? A nice Subaru Legacy for just €2,950? This would be a great car for the money.

Expert answer

Hi Pat, 

We contacted Lexus on your behalf. They told us that they now have a policy of "not commenting to media on individual customer / prospect related queries" but they did tell us that but they did tell us that "any prospective customer should note that cars sourced abroad, ie not through the Lexus Ireland channel, do not come with roadside assistance for Ireland whereas cars sourced through our channel come with "Lexus Euro Assistance 24", our 3 year Pan-European roadside assistance programme."

I realise that this doesn't really answer your question, but since you are buying from a Toyota dealer and they would be getting the car through Lexus Ireland I imagine that you would get the standard cover.

You may want to contact Lexus Ireland and seek clarification on this. They can be reached on (01) 4567905. 

As for the car itself, the offer on this model is very good and this is a fine car. I would recommend it. 

Expert answer

There has been a lot of debate about the benefits of hybrid cars, but few would disagree that they are a step in the right direction. The principle of the current crop of hybrids, for those that don't know, is that a standard petrol engine is combined with an electric motor, with the result being better fuel consumption and lower emissions. The original Toyota Prius was the first mass-produced hybrid on sale and Toyota has just released the third generation of the model and it promises to be more refined and cleaner than ever.

There are other alternatives such as the Honda Civic Hybrid, which isn't bad either, or the Honda Insight, while at the top end of the scale Lexus does three hybrids, the GS 450h, the LS 600h and the RX 450h. In the case of the Lexus hybrid technology it's as much about giving the cars higher performance as it is increasing efficiency.

A hybrid is cleaner in so far as official emissions figures are very low. The Prius emits less then 90g/km, which will make it the cleanest petrol car on sale in Ireland. In some cases you could get better fuel economy from a diesel engine though.

With a budget of €40,000 you could easily get into the new Prius when it arrives in October, as the car is expected to cost about €28,000 and this will be a very cheap car to run, so it seems the natural choice. Bear in mind that even cleaner technologies will arrive soon, including those in the Opel Ampera and even a new plug-in version of the Prius.