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What warranty for on my Volkswagen CC?

Hi, I'm going over to buy a 2013 Volkswagen CC in England at the weekend. There's 66,000 miles on it. I'm looking at buying a private warranty for it that gives me some cover when it's back in Ireland. Would you be able to recommend a private warranty company? I'm getting mixed messages about Mapfre and Carprotect.ie.

Many thanks

Eoin Kelly (Naas)

Sep 2016 Filed under: warranty

Expert answer

Hi Eoin,

Mapfre and Carprotect provide decent cover, but, as always with these things, you need to make sure you read all of the small print, and we mean ALL of it, to ensure you know exactly what’s covered and what’s not and in what circumstances. Basically, rather like accident insurance, aftermarket warranties are there to cover utter disasters, not replacement of day-to-day items.


I need a huge car for my dogs and kids please!

Hi,

I'm looking for a recommendation. I have six big dogs (four labradors, two St Bernard) that need to fit in. A van is no good as I need seats for my two kids too. Currently driving an old Volvo 740 estate, but is getting too old/problematic now. Budget of max €15,000, fuel efficient diesel preferred as I average 700km a week. Two of the dogs are getting old so high up (off roaders) not really suitable. New Volvo V70 just not big enough.

Any recommendations would be greatly appreciated.

Thank you,

Jennifer Rafter

Jennifer Rafter (Dublin 16)

Aug 2016 Filed under: family car

Expert answer

Hi Jennifer,

You could try a Skoda Superb Combi, but I think that many big dogs would overwhelm even that car’s massive boot. Perhaps you need to go down the road of a van-based MPV. Maybe try a Citroen Berlingo or Volkswagen Caddy Life? Seats for the kids and (hopefully) enough space for the dogs, plus their tailgates aren’t too high off the ground so the older dogs shouldn’t have too much trouble getting in and out.


With up to €5,000 to spend, what will I get?

Hi,  I'm starting a new job and will be travelling about 700km per week. I have €3-5k to spend and really need to keep costs down in relation to fuel costs. What would you recommend?

Thanks

Chris Dunne (Westmeath)

Aug 2016 Filed under: choosing used car

Expert answer

Hi Chris,

You’re going to need something comfortable as well, doing that kind of mileage, so I’d suggest a MINI One D. There are a few around at your budget,  they’re exceptionally frugal, have good seats and are fun to drive into the bargain.


Hyundai Santa Fe or Chevrolet Captiva?

Hi,

I am in need of a seven-seater, was thinking of a Chevrolet Captiva or Hyundai Santa Fe. To explain fully I am a childminder, I average less than 20 miles a day and this will be a second car so looking to keep costs low. Was thinking of an 08 Captiva or a 06/07 Hyundai. I know the tax is high on the Hyundai, but I need a reliable car. I like the Chevrolet looks wise, but any input would be great.

Thank you!

Sheila Newton (Galway)

Jul 2016 Filed under: choosing used car

Expert answer

Hi Sheila,

Both should be reliable, with the Hyundai just edging it in that regard. As you say, neither will be cheap to run, but with your mileage your only major cost is going to be motor tax and at least you can budget for that. Do plan to take at least one longish spin a week though to allow the diesel engines to warm through properly or you'll be looking at big repair bills.

On balance I'd go for the Hyundai, but it would be well worth looking at something like a Ford S-Max or SEAT Alhambra, which have even more space and generally lower running costs. 


Should I buy this Audi A7?

Hi,

I am buying an Audi A7 3.0 TDI 245 quattro S tronic version (2011) with 71k miles on the clock. The seller told me that he replaced the complete transmission last year in December from Audi South Dublin and has showed me the invoice as well. I know that Audi parts comes with a two-year warranty so this new transmission will have its warranty valid until 2017.

My question is, shall I go ahead and buy this car? I am wondering if the old transmission would have done any damage to other parts of the car such as turbocharger or engine, torque converter etc. What other things should I look for before finalising this deal?

Looking forward to your reply.

PS: I drove this car last weekend and it is absolutely fine without any issue in gear change etc.

Thanks and regards

Raj

Rajat Parihar (Dublin)

Jul 2016 Filed under: choosing used car

Expert answer

Hi Raj,

Generally, I wouldn't think that a gearbox issue would damage an engine - it's usually the other way around, and if there were a gearbox issue, the engine management system should pick up on it and adjust things accordingly.

But... Audi gearboxes are usually pretty robust so the fact that this one has failed could be an indication that the car has been abused or not cared for properly. Fair enough, it could be a genuine 'just one of those things' failures, but it might be worth getting the car inspected by an independent engineer such as the AA to allay any fears. 


Worth buying the new long-range Nissan Leaf?

Is the new 2016 electric Nissan Leaf worth buying with range of 115 miles for €25,000? Is it worth waiting for the 2018 model that  might have a range of 200 miles?

John Feely (Dublin)

May 2016 Filed under: electric cars

Expert answer

Hi John,

Yes, I'd say it's worth getting the bigger battery. It perhaps doesn't make quite as much of a difference as you'd think but it keeps the range anxiety at bay for a while longer on main roads and around town you'd probably only have to charge up once or twice a week, thanks to excellent regenerative braking. 

Read our Nissan Leaf 30kWh review here


My Audi A6 was rear-ended. Help...

Repair or replace?! I was rear ended in my Audi A6 and it needs a new bumper as quoted by an Audi dealer. Insurance company that is dealing with the claim has made the judgement that a repair will do, but I want a new bumper. What can I do?

Marc Sutton (Dublin)

May 2016 Filed under: insurance

Expert answer

Hi Marc,

Dealing with insurance companies is like trying to teach a Labrador the entire works of Shakespeare – you can do it, but it’s frustrating and rarely results in the outcome you were hoping for. I think in the first instance, get a letter from your Audi dealer (and make sure it’s the garage YOU want to deal with, not one your insurer is suggesting) and get a letter from them that you can show to your insurer saying that a replacement is the best option. Then prepare to spend a LOT of time on the phone and on email reiterating this to various claim adjusters and customer service bods for probably weeks on end. Eventually, you may get somewhere, but to be honest, the path of least resistance looks pretty tempting here…


What'll I buy as my first car, for €10,000?

Hi folks,

I'll be buying my first car in a few weeks. Ideally I'd like to find something under €10,000. Just something reliable to get me to and from work, preferably in a low tax band and will keep insurance costs as low as possible (22-year old male). Any advice?

Also, if I'm paying in cash can I expect to get a discount on the asking price in a dealership? If so, roughly what percentage could I hope for?

Thanks in advance, Rob

Rob Henry (Dublin)

May 2016 Filed under: learner

Expert answer

Hi Rob,

Well, as far as discounts go, most dealers operate on about an eight per cent margin, so if you're asking for more than a seven per cent discount you're asking for a below cost price. You should get a decent discount for cash right enough, but explore the credit options too - dealers often get bonuses for selling a credit plan so if you can get a good one (at zero per cent interest obviously) and pay it off from your lump sum, it may give the dealer a bit more wiggle room for a discount.

As for the model, with a starter car and the current cost of insurance you need to be looking at no more than a 1.0-litre engine. Happily your budget will easily get you into a Volkswagen up! 1.0, one of the best small cars around (or equally you could go for a mechanically identical SEAT Mii or Skoda Citigo). Can't go wrong really, although if you're looking for other options you could try an Opel Karl (plain but decent), a Renault Twingo (fun but not as well made as the up!) or the Fiat 500 TwinAir (fabulous car, but get an insurance quote first).

Here are reviews of all of those to help you decide:

Volkswagen up! review

SEAT Mii review

Skoda Citigo review

Opel Karl review

Renault Twingo review

Fiat 500 TwinAir review


Changing company car with €40k to spend...

Hi guys,

Just changing company car, ballpark of €40k ish to spend, but could push if needed more for correct car. Have two children and baby en route. Was thinking seven-seater, but afraid we will loose driving style and enjoyment because of this. Finally, live in country and the idea of 4x4 even in car just seems like right thing to look for, but am I just being crazy?

Any advive would be great, need to make decision this week as soon as possible to get car ordered.

Thanks

Dan

Dan Duffy (Louth)

Apr 2016 Filed under: choosing new car

Expert answer

Hi Dan,

Easy answer to this… Ford S-Max. Lots of space for you and the kids, not at all bad looking and, crucially, fun and engaging to drive so you’re not having to hand in your youthful driving exuberance at the MPV door. 

Read our Ford S-Max review


Why no AMG badge on Merc SLC 43's engine?

Why does the new Mercedes-AMG SLC 43 not have the AMG badge on the engine?

Alex Hunking (Woking)

Apr 2016 Filed under: miscellaneous

Expert answer

Hi Alex, and very well spotted.

I had a chance to ask someone from AMG powertrain this last week and it's because the '43' engine isn't built at Affalterbach by AMG to its 'one man, one engine' philosophy. It was developed by AMG, but the production numbers are too high for it to be manufactured in that way.


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