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My Audi A6 was rear-ended. Help...

Repair or replace?! I was rear ended in my Audi A6 and it needs a new bumper as quoted by an Audi dealer. Insurance company that is dealing with the claim has made the judgement that a repair will do, but I want a new bumper. What can I do?

Marc Sutton (Dublin)

May 2016 Filed under: insurance

Expert answer

Hi Marc,

Dealing with insurance companies is like trying to teach a Labrador the entire works of Shakespeare – you can do it, but it’s frustrating and rarely results in the outcome you were hoping for. I think in the first instance, get a letter from your Audi dealer (and make sure it’s the garage YOU want to deal with, not one your insurer is suggesting) and get a letter from them that you can show to your insurer saying that a replacement is the best option. Then prepare to spend a LOT of time on the phone and on email reiterating this to various claim adjusters and customer service bods for probably weeks on end. Eventually, you may get somewhere, but to be honest, the path of least resistance looks pretty tempting here…


Was there a flywheel issue with the Audi Q5?

Are there any issues with the Audi Q5? I see some cars listed as 'replaced flywheel'.

Regards

Tony in Greystones

Tony Casey (Greystones)

May 2016 Filed under: recall

Expert answer

Hi Tony,

There's no major recurrent fault for the flywheel on a Q5 specifically (although dual-mass flywheels generally come in for a lot of reliability criticism across all brands), but there was a recall for Volkswagen Group 2.0 TDI diesel engines a while back to replace faulty flywheels, so it's worth checking to make sure that's been done. If it doesn't show up in the service history, get in touch with Audi Ireland customer services, as they should be able to find out if a specific vehicle has or has not had the work done. 


I'm considering buying an Audi A5. Thoughts?

Hi, I'm considering an Audi A5 around 2009-11 or so. Aiming for about 120k kilometres. Are there any issues that I should be aware of? Or particular parts I can expect to be replacing in the next 10-15k km?

Dylan Beirne (Dublin)

May 2016 Filed under: choosing used car

Expert answer

Hi Dylan,

No major reported problems on the A5, although as ever with a modern, luxury German car check all the electronics very, very carefully as they can go haywire, and fixing bits can be very expensive. Basically, as long as it comes with a proper and full service history, and you check carefully around the body, wheels and suspension for any damage or anything out of alignment, you should be fine.

Assuming the brakes were overhauled at least once in the car's life already, it's possible you'll need to do the same soon, with new pads at least and probably new discs and fluid too.


Why do the Audi A3's and Golf's tax differ?

Why is the tax between an Audi and Golf such a difference for a 1.6 engine? Seems odd!

Colin Morrissey (Lucan)

Apr 2016 Filed under: taxation

Expert answer

Hi Colin,

It depends which models you mean. I presume you’re looking at an Audi A3 and a Volkswagen Golf, which share a 1.6-litre diesel engine. On the base model of both cars, the quoted CO2 figure is exactly the same – 99g/km. It could be that you’re looking at an A3 Saloon, which,  with the optional 18-inch alloy wheels, has a CO2 figure of 109g/km, or possibly even the A3 Saloon quattro 1.6 TDI on 18s, which has a whopping (in comparison) figure of 130g/km. Extra equipment (or indeed a complete four-wheel drive system) and bigger wheels all have an effect on consumption and therefore emissions, you see...


Which of these cabriolets to go for?

Hi,

I'm looking at three secondhand folding roof hard top coupes for my partner (Ford Focus CC, Astra cabriolet and Volkswagen Eos). Leaning towards an Eos. Can you advise of any potential pitfalls to this regarding reliability or known issues, insurance costs etc? Plus, which in your opinion is the more usable vehicle for everyday use? Also as a curve ball can you suggest an alternative to the above?

Cheers, Alan

Alan Burke (Lucan)

Apr 2016 Filed under: choosing used car

Expert answer

Hi Alan,

All are, in general, pretty solidly reliable cars as you would expect,  but the issues come with the added weight and complexity of those folding hard-tops. All three can suffer roof failure (often at the point of being half way up or down) and all three suffer equally from increased tyre and suspension wear relative to their hatchback cousins, not to mention higher fuel consumption. None, to be honest, are especially pleasant to drive.

Of the three, I’d say the Eos is the best built, the Focus by a slim margin the best to drive and the Astra fractionally the roomier in the back seat. As an alternative, what about an Audi A4 Cabriolet? You’d have to go for an older one to match the price, but it’s a better car and a better convertible than any of these. Alternatively, if you don’t need the back seats, get a Mazda MX-5 – literally the only small convertible that’s actually worth buying.


Tell me about the 2012 Nissan Qashqai+2...

I am looking to buy a 2012 Nissan Qashqai+2 SVE petrol version; can you please let me know what are the spec differences between SV and SVE for the year 2012?

Does this model have timing chain or belt and what would be the replacement interval?

What would be the mpg on this particular model?

Thanks.

User Duluth (Dublin)

Apr 2016 Filed under: choosing used car

Expert answer

Hi there,

Right, I'll be honest - we had to get on to Nissan Ireland for help with this, but it came through in spades.

Over and above the SV model, the SVE added Xenon headlights, Intelligent Key, illuminated passenger sunvisor, seven-speaker BOSE audio system, 17-inch alloys and rear parking sensors.

The engine has a timing chain, not a belt, so it doesn't need replacement,  but it does need to be inspected at regular intervals. Any Qashqai with a full service history should be fine on that score.

In terms of economy, the 1.6 petrol Qashqai got 44mpg overall while the 1.6 diesel got 55mpg, or 60mpg if it was fitted with the stop-start system.

Hope that all helps


What cars are best-suited to importing?

In terms of VRT, what are the best value used cars to import (from the UK) in the large family saloon/mid range exec range?

Brian Quinn (Drogheda)

Apr 2016 Filed under: importing

Expert answer

Hi Brian,

Well, it's all down to the CO2 emissions because it's that on which the rate of VRT will be applied. You need to do your homework though as cars that can be quite affordable in the UK can be wildly over-priced in the Irish market leading to you paying more VRT than you really should do.

Ideally, you need to be spending above €30k on a car to make it truly worth your while on importing a car, thanks to the exchange rate. The BMW 3 Series, Audi A4 and Mercedes-Benz C-Class are all well worth looking at, as well as higher-spec versions of the likes of the Skoda Superb, Volkswagen Passat and Mazda6. 


Should I go for a new Skoda Superb Combi?

Need to upgrade from a 2008  Audi A4 saloon due to family expansion. Is the new Skoda Superb Combi a reasonable option in terms of drive quality and premium feel?

Mike

Mike Gallagher (Cork)

Apr 2016 Filed under: choosing new car

Expert answer

Hi Mike,

 

Yes, yes, yes and oh, yes. Basically, it’s almost exactly like an A4 (same engines, same platform, same buttons, switches and touch-screen), but much more roomy (space for three child car seats abreast on the back seat and a massive 600-litre boot) and a lot cheaper to buy. Perhaps a touch noisier than the Audi, and maybe a little less precise to the steering, but you won’t feel short-changed.

Read our Skoda Superb Combi review here


What price to trade my A3 in for new Audi Q2?

Hi,

What trade in price would you expect to get on an Audi A3 three-door, 141, 1.4 TSI petrol with 7,500 kilometres on the clock against the coming Audi Q2? My car was pre-registered, 500km, purchased September 2014 for retail price €27,000.

Frank Dodd (Dublin)

Mar 2016 Filed under: used car values

Expert answer

Hi F D,

Somewhere around the €18,000 mark I would think. 


Thinking of upgrading to a newer Audi Q5.

Hi,

How much is a 141 Audi Q5 SE 2.0 TDI 150hp with sunroof and satnav and 31,000km on clock worth? Thinking of upgrading to a 151 Q5. What would you recommend?

Kind regards,

Martina

Martina Kerins (Cork)

Feb 2016 Filed under: choosing used car

Expert answer

Hi Martina,

Your Q5 should still be worth at least €30-35,000  and I can’t see anything wrong with upgrading to the 151 version – hard to go wrong with a Q5.