Expert answer

Hi Brendan,

The savings are not what they were, and effectively non-existent if you're talking about England, Scotland or Wales. The only realistic option is to look to Northern Ireland as most cars won't be subject to VAT and import duty, just VRT and the NOx levy. Read more below:

Guide to importing a car from Northern Ireland

Guide to importing cars from the UK

Expert answer

Hi Connor,

If it is a pan-European warranty, then it should be valid and yes, an Irish dealer should be fine with carrying out warranty work if needed. If possible, get the car's VIN from the seller and contact Volkswagen Ireland with it to check its warranty status. 

Expert answer

Hi Juliana,

If you spend a lot of that driving on the motorway, or you're the kind of driver that 'pushes on' regularly, then I'd suggest diesel is still a good option for you. If you're a more relaxed driver and that mileage is taken at lower speeds then a hybrid may be just as economical, but it won't be otherwise. 

You've not mentioned the electric alternative, and it could be that you don't want to go electric, but almost any new EV will easily do a 160-kilometre round trip without needing charging up, and running costs are way lower than they are for diesel or hybrid. For that to work you'd need a home charger, but it's food for thought nonetheless.

If your Tiguan is giving you no trouble, I'd be inclined to hold onto it a while anyway, as with that mileage on the clock it won't be worth a lot as a trade-in.

Expert answer

Hi Des,

Our information is 240,000km or 15 years on that car, but in truth, the dealer should know best. A car manufacturer wouldn't just change the interval for the sake of 'lining its pockets' as you've described and it's not unusual for changes to the interval to happen in a car's lifetime as experience is gathered. 

No harm double checking that information with a few other Volkswagen dealerships and, as the car is out of warranty anyway, you can always consider getting the work done at an independent garage. 

Expert answer

Hi Wayne,

I think it's a good time to change into an EV if it suits your needs. With that mileage, you really would have to have a charger at home to keep the cost down and to make charging as convenient as possible.

Once you do make the changeover you'll never want to go back. I speak from experience on that score (we're on our second new EV) despite still classing myself as a 'petrolhead'. A Volkswagen ID.4 did us well for three years on PCP (we also have three kids and that car had ample room for our needs) before we replaced it this year.

Don't expect technology and range to dramatically improve overnight as that just won't happen - it'll be a gradual improvement with each year. PCP is well suited to making that change without worrying too much about future values.

Expert answer

Hi Karen,

I'm afraid we are no better-placed to make that decision for you as we know nothing about the car or the dealership. If the dealership says it replaced the belt then it's not likely to be lying about that, and you could pay an independent mechanic to take off the timing belt's top cover to inspect the belt. 

I'd be as worried about oil and filter changes, which are crucial for the long life of an engine.

If you have any doubts, walk away from the deal, as there will be other cars.

Expert answer

Hi Teresa,

We used to get so many queries on this subject that we published a feature called Why won't my car's stop-start system work?

If you read that you'll discover that the systems are highly sensitive to battery charge and load, even when working perfectly. Could it be that you often have high-load items switched on? Things like heated seats, air conditioning, rear window demister, that sort of thing.

Now, in a DSG-equipped automatic car, you shouldn't need to put the car into neutral to get the stop-start system to work - that's only on manual cars. You can leave it in D (drive). What does affect it, however, is how firmly you are holding your foot on the brake pedal when at a standstill. Sometimes it's necessary to give the brake pedal a firm push before the engine will cut out.

Other things to watch out for: if you move the steering wheel, it is likely to cause the engine to restart. And if you're in the Sport driving mode or you've selected the Sport gearbox setting, then stop-start might not work either.

If none of the above changes your experience, I suggest getting a mechanic to come out in the car with you to check it over and observe how you drive, and then let them do the same.

Best of luck with it - come back to us and let us know how you get on.

Expert answer

Hi Michael,

So long as they have off-street parking and are willing to get a charger installed at home, then I'd suggest that a full-on electric car will suit them. For that outlay, there are loads of good options to consider:

Skoda Enyaq reviews

Volkswagen ID reviews

Kia EV6 reviews

Hyundai Ioniq 5 review

Expert answer

Hi Bryan,

OK, in general, yes you should be exempt from VRT when importing a vehicle from Australia if it’s a transfer of residence, but you will have to show proof of ’normal residence abroad’ — basically household bills and bank accounts in your name — plus the original receipts and bills of sale for the Amarok.

You may also be able to skip paying VAT, if you can prove residence outside of the EU for more than 12 months, but you will have a lot of forms to fill out — head over to this page on Revenue.ie to get started…

Expert answer

Hi Bob,

There will indeed, though we don't know how it will be priced as yet. Read about it in our news piece about the updated Tiguan.