Expert answer

Hi Des,

Our information is 240,000km or 15 years on that car, but in truth, the dealer should know best. A car manufacturer wouldn't just change the interval for the sake of 'lining its pockets' as you've described and it's not unusual for changes to the interval to happen in a car's lifetime as experience is gathered. 

No harm double checking that information with a few other Volkswagen dealerships and, as the car is out of warranty anyway, you can always consider getting the work done at an independent garage. 

Expert answer

Hi Wayne,

I think it's a good time to change into an EV if it suits your needs. With that mileage, you really would have to have a charger at home to keep the cost down and to make charging as convenient as possible.

Once you do make the changeover you'll never want to go back. I speak from experience on that score (we're on our second new EV) despite still classing myself as a 'petrolhead'. A Volkswagen ID.4 did us well for three years on PCP (we also have three kids and that car had ample room for our needs) before we replaced it this year.

Don't expect technology and range to dramatically improve overnight as that just won't happen - it'll be a gradual improvement with each year. PCP is well suited to making that change without worrying too much about future values.

Expert answer

Hi Karen,

I'm afraid we are no better-placed to make that decision for you as we know nothing about the car or the dealership. If the dealership says it replaced the belt then it's not likely to be lying about that, and you could pay an independent mechanic to take off the timing belt's top cover to inspect the belt. 

I'd be as worried about oil and filter changes, which are crucial for the long life of an engine.

If you have any doubts, walk away from the deal, as there will be other cars.

Expert answer

Hi Teresa,

We used to get so many queries on this subject that we published a feature called Why won't my car's stop-start system work?

If you read that you'll discover that the systems are highly sensitive to battery charge and load, even when working perfectly. Could it be that you often have high-load items switched on? Things like heated seats, air conditioning, rear window demister, that sort of thing.

Now, in a DSG-equipped automatic car, you shouldn't need to put the car into neutral to get the stop-start system to work - that's only on manual cars. You can leave it in D (drive). What does affect it, however, is how firmly you are holding your foot on the brake pedal when at a standstill. Sometimes it's necessary to give the brake pedal a firm push before the engine will cut out.

Other things to watch out for: if you move the steering wheel, it is likely to cause the engine to restart. And if you're in the Sport driving mode or you've selected the Sport gearbox setting, then stop-start might not work either.

If none of the above changes your experience, I suggest getting a mechanic to come out in the car with you to check it over and observe how you drive, and then let them do the same.

Best of luck with it - come back to us and let us know how you get on.

Expert answer

Hi Michael,

So long as they have off-street parking and are willing to get a charger installed at home, then I'd suggest that a full-on electric car will suit them. For that outlay, there are loads of good options to consider:

Skoda Enyaq reviews

Volkswagen ID reviews

Kia EV6 reviews

Hyundai Ioniq 5 review

Expert answer

Hi Bryan,

OK, in general, yes you should be exempt from VRT when importing a vehicle from Australia if it’s a transfer of residence, but you will have to show proof of ’normal residence abroad’ — basically household bills and bank accounts in your name — plus the original receipts and bills of sale for the Amarok.

You may also be able to skip paying VAT, if you can prove residence outside of the EU for more than 12 months, but you will have a lot of forms to fill out — head over to this page on Revenue.ie to get started…

Expert answer

Hi Bob,

There will indeed, though we don't know how it will be priced as yet. Read about it in our news piece about the updated Tiguan.

Expert answer

Hi John,

In my experience (I test a few hundred cars a year and I have three kids myself), your only proper options are people carriers, MPVs and larger SUVs. We ended up buying a Volkswagen Touran, which was absolutely excellent, but there are plenty of other cars with the same kind of space. The Tiguan Allspace, Skoda Kodiaq and SEAT Tarraco all are virtually the same as that inside and ideal for the job. Watch out for smaller SUVs, such as the Qashqai etc, as their rear seats are no wider or more accommodating than an average estate. 

Now, depending on whether you're using ISOFIX and how wide the child seats are, you might find an estate that will accommodate the three, so don't give up just yet. The only way to know for certain is to bring the seats with you to try out in the backs of a few cars at a dealer or wherever. The Skoda Superb Combi and VW Passat Combi would be worth a try for sure.

Please do let us know in the comments below how you get on.

Expert answer

Hi Tony,

Are you sure you’re putting the details in correctly? As we’ve just run a quick calculation for a 2016 Golf Match 1.6 TDI and it’s giving us a VRT charge of just under €4,000, which sounds a lot more like what we’d expect.

Did you perhaps put in the wrong NOx emissions figure? We’re estimating that at 129mg/km, but if you put in a higher figure that could give you a much higher combined VRT charge and NOx levy.

On the other part of your question: yes — you pay VRT in addition to the cost of buying the car, and it’s calculated as a percentage of the Irish market price (as defined by Revenue) not the price you actually paid for the car.

Expert answer

Hi Vishwanath,

It really shouldn't be, especially not if you're using non-official parts, which most people would do for cars of that age.