Expert answer

Hi Joe,

I'd say your Octavia is worth in and around €12,000. The RAV4 and the CR-V are not really direct rivals although there is some crossover of their price points.

The RAV4 is very nice, well made, decent to drive and very spacious, but the more expensive CR-V looks and feels appropriately more sophisticated. 

Relevant reviews:

2015 Honda CR-V review (AWD)

Toyota RAV4 review

Honda CR-V review (front-wheel drive)

Expert answer

Hi there,

Well, the 207 CC was certainly better-built than the 206 CC that preceded it, but you have to buy carefully - they're pretty heavy cars, so suspension and steering problems are common, as is high tyre wear. Electrical faults need to be watched out for too, and the roof mechanism is a constant source of angst - although you can manually wind it up or down with a wheelbrace if it gets stuck half-way, which is a common issue. 

Expert answer

Hi John,

A Golf is always a good choice but the fact that it comes with, at smallest, a 1.4-litre engine could be an issue when it comes to insurance. You could, for your budget, get the current-shape Polo, from around 2010, with a 1.2-litre engine. That should take the sting out of the insurance. Or what about something really stylish? Say, a Fiat 500 1.2? Plenty of those around and they’re quite enjoyable to drive too. 

Expert answer

Hi Amanda,

You may get lower labour rates at an independent garage, but we rang an Opel dealer to get a starting point. If it's the front crankshaft oil seal then it'll be about €170 (1.5 hours), but the rear seal is much more expensive to replace as the gearbox needs to be taken out and put back in, which is estimated at 5.5 hours of work. That costs about €580.

In both cases, those prices include VAT, labour and parts, but there might be a small bit more to cover topping up the oil.

Expert answer

Hi Ronan,

Go for the Octavia. The Mazda3 is nice to drive and incredibly reliable and the Corolla is about as reliable and unbreakable as a granite rock, but the Octavia has the best interior space and reliability is generally excellent, so go for that. Case in point: once spent two consecutive weekends hauling my young family from Dublin to Waterford to visit relatives. First weekend with a Ford S-Max, second with an Octavia (this would have been 2006) and the Octavia carried the same amount of luggage as the S-Max...

Relevant reviews:

Skoda Octavia review

Toyota Corolla review

Mazda3 review

Expert answer

Hi there,

I'd go for the Octavia. The boot is significantly bigger than that of the Astra's, and the Astra is also starting to feel its age a bit - there's an all-new model coming towards the end of the year, so the Octavia feels fresher and better to drive.

That said, there's absolutely nothing wrong with the Astra, and if, with that new model coming along, you can get a sharper deal on the Astra, there'd be nothing wrong with grabbing one.

Relevant reviews:

Opel Astra Sports Tourer review

Skoda Octavia Combi review

Expert answer

Hi Frank,

It just so happens that we will have a first drive of the new Galaxy on the site in the next few days. Prices start at €38,760 and it'll arrive later this year in Ford showrooms.

Expert answer

Hi Robert,

It's very difficult to analyse such things from afar. It's likely that the loss of power is related to the overheating issue, so we'd suggest getting to the bottom of that first. We'd suspect a damaged water pump or a sticking thermostat.

Let us know how you get on

Expert answer

Hi Cormac,

It's a bit of an odd system actually. In basic form, the Civic Tourer comes with a torsion bar suspension (old-fashioned and not very sophisticated, but space-efficient and cheap to make) and 'passive' dampers and springs. Spec it up though, and it comes with adaptive electronically controlled dampers, supplied by suspension expert Sachs. These can be switched between Comfort, Normal and Sport modes that basically translates as Soft, Medium and Firm. You won't notice a huge difference between the three modes, to be honest, but you will notice that an adaptive damper-equipped Civic does feel better balanced to drive, and rides more comfortably, than the standard car. That's because the rear dampers are constantly adjusting their stiffness and reaction rates to cope with the road. The odd part is that the adaptive dampers are only on the rear suspension, not on the front. Presumably this is for cost reasons, but it does lead to the occasionally odd sensation that the car is somehow hinged at the rear...

Expert answer

Hi Kevin,

There are a couple you can try, such as golfmk7.com or forums.vwvortex.com, but you need to be aware that the people on forums are not necessarily experts. Take any advice with some level of caution.

Your better bet is to sit on your dealer's head (metaphorically) to get the problem solved. It's not a case of their word against yours - don't take that kind of crap lying down. The garage's job is to sort your problem and you shouldn't pay a cent to them until the problem is fixed to your satisfaction. Quote the Sale Of Goods And Supply Of Services Act at them. They're the experts, so a shrug and a "we can't replicate the problem" isn't good enough.

If you're still having problems, tell us the name of the garage. Volkswagen Ireland guards its reputation for after-sales service fervently so it'll also be interested to hear about this.