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How to safely buy a car privately in UK?

Any recommendations on buying from a private seller in the UK?

Thanks

Conor Meehan (Tullamore)

Jan 2017 Filed under: importing

Expert answer

Hi Conor,

The critical thing is to get the car history checked by a service such as Cartell.ie. Buying from a private buyer obviously leaves you without comeback in the event of mechanical issues, but you could consider an aftermarket warranty. It's the history that's the important bit. If there's anything of concern or if there is outstanding finance payments, walk away. Plenty more out there. 


Is the new Dacia Duster a quality vehicle?

Is the new Dacia Duster a quality vehicle or will it have problems sooner rather than later?

Nigel Nangle (Bray)

Jan 2017 Filed under: choosing new car

Expert answer

Hi Nigel,

The Duster has been on sale in Europe for more than a decade now and, for the most part, it has built up a decent reputation for reliability. Because it’s so basic, it lacks many of the more modern electronic systems that cause so many problems in more expensive models, which helps. The 1.5 dCi diesel is a sold engine, although you do need to keep an eye out for troubles with the turbo if it hasn’t been serviced properly.

Other things to think about are damage underneath the car from owners trying to drive further off road than the car was designed for. As long as you’re buying one with a full service history I wouldn’t have too many concerns.


Can I get a full refund on my faulty car?

I bought a 2007 Nissan Qashqai diesel from a SIMI dealer on Sat. 7th and 25 hours later into ownership it has developed the four following faults:

A) ABS fault light on dash after first test drive - solution agreed and accepted - a fault nonetheless.

B) Faulty driver side rear window - window does not rise up again after being lowered - this was noticed 1.5 hours after purchase.

C) Red engine warning light on dash after 2.5 hours of purchase - Nissan manual advises car needs to be reviewed professionally ASAP - thick white smoke from the exhaust.

D) 3.15pm Sunday 8th Jan. - car simply will not start. I have advised the dealer I want the car collected and a complete refund issued.

I believe I am entitled to do so under current consumer law (not of merchantable quality and unfit for purpose) - can you confirm?

Thanks.

Cathal Tiernan (Dunmore, Co.Galway)

Jan 2017 Filed under: legal

Expert answer

Hi Cathal,

You are indeed entitled to a refund, but not immediately. Under the Sale of Goods and Supply Of Services Act, if a product is “not of merchantable quality” then you are entitled to a repair, replacement or a refund. It will be up to you and the dealer from whom you bought the car to discuss which of these will be the case, and most dealers will try at least to repair the car at first, as obviously that’s usually the most cost-effective route from their perspective.

You can demand a refund and nothing else, but I’d make sure you have a good solicitor on your side before doing that as technically if the dealer is offering you a repair then they are fulfilling their duties under the act.


Any problems with the Hyundai Tucson auto?

Hi,

I am wondering whether there is any known or recurring problems with the automatic Hyundai Tucson?

Thanks

Tom Barry (Dunmore, Co.Galway)

Jan 2017 Filed under: reliability

Expert answer

Hi Tom,

None of which we’re aware, mostly because the Tucson is too new a model (we presume you’re talking about the current version) for there to be any data on common issues. Hyundais all come with an unlimited mileage five-year warranty though, so any issues that do arise should be sorted pretty easily.

If it’s the older model of Tucson that you’re looking at, it was also enormously reliable with very few reported issues (mostly to do with the stereo system and the fuel gauge, oddly) so as long as you buy one with a full service history, I wouldn’t have any worries there either.


Nissan Qashqai or Toyota Corolla?

Hi, would you consider a 2007 Nissan Qashqai 1.5 diesel to be as reliable as a 2007 Toyota Corolla 1.4 diesel of similar mileage and condition? I will be buying one or the other in the next week or so and my heart is saying Qashqai, but my head is saying Corolla - can you provide an independent insight please? I do 20,000 miles per year.

Many thanks

Cathal Tiernan (Dunmore, Co.Galway)

Jan 2017 Filed under: reliability

Expert answer

Hi Cathal,

The Qashqai is a reliable car, as are pretty much all Nissans, but the Corolla will still have the reliability edge. If reliability is ultimately your priority, then go for the Corolla. That said, if you really want the Qashqai, as long as it comes with a full service history and you keep it regularly serviced, we wouldn’t expect to see any major issues occur.


Is it worth buying a new car?

Is it worth buying a new car?

Gary Kirwan (Dublin)

Jan 2017 Filed under: finance

Expert answer

Hi Gary,

Wow. Big question. In general terms, no it's not. In fact, the rule of thumb, to maximise your value for money, is to buy at two years old and sell at five years old. That way you avoid the worst ravages of depreciation and, these days, you often get a good bit of original factory warranty too.

Of course, that doesn't take into account other, occasionally less tangible, factors such as inclusive service plans, the latest technology, improved safety equipment etc.

Buying new can make sense, especially if you make maximum possible use of a PCP scheme, but for the most part, a good used car is almost always better value overall. 


When to change my SEAT Leon's timing belt?

Hi, I have a 132 SEAT Leon; it is a 1.6 TDI model. When do I need to change the timing belt? There is no information in the service book.

Thanks

Sarah

Sarah Wright (Dublin)

Dec 2016 Filed under: servicing

Expert answer

Hi Sarah,

The interval should be every four years or 220,000km, but if you're concerned get it inspected by a SEAT dealer. 


What to look out for on diesel Astra Estate?

Opel Astra Estate 1.7 or 1.3? With 90,000 plus mile. What to look out for? I will change the turbo just in case with an Opel part as I do all my own servicing so labour cost not a problem.

Gerry Cluskey (Drogheda/louth)

Dec 2016 Filed under: choosing used car

Expert answer

Hi Gerry,

Of the two, I’d prefer the 1.3 diesel. Neither is an especially refined engine by modern standards, but the 1.7 is a terrible old thing – incredibly noisy, rattly and prone to stalling when driving in stop-start traffic. The 1.3, if you get it with the 90hp output, has decent performance, is very economical and doesn’t seem to give too much bother. Great that you’re doing your own servicing, but beware of what effect that may have on the resale value as most buyers prefer to see a healthy book of dealer service stamps.


Should I keep my BMW X5's mileage down?

Hi,

I have a January 2015 BMW X5 25d bought new with now 70,000km on it. I had planned to keep it four years, but at the rate I am putting up the kms I am worried dealers will tell me it has too high a mileage at probably 150,000km to be worth much on trade. I know some main dealers don't like higher mileage premium stock. Would I be better if I was going for something similar to trade in when the car is relatively younger or do you think it won't make much difference?

Anthony Kiely (Nenagh)

Dec 2016 Filed under: mileage

Expert answer

Hi Anthony,

The thing is, it shouldn’t make a difference, but it probably will. Our advice to buyers, and it’s the sensible advice, is to basically ignore the mileage and concentrate on the paperwork. If a car comes with a thick sheaf of service book stamps and receipts showing that it has been properly cared for, then the mileage is more or less irrelevant. A well cared for car with huge miles will always be a better car than a low-miles one that’s been abused.

Unfortunately, not everyone listens to us and so, yes, high miles or kilometres can still be an issue. I think the best thing you can do is to go and have a chat with your local dealer and see what they say. If your car is impeccably kept and serviced, then they may say that mileage will only be a minor factor and you can keep the car you’ve got for a bit yet. If they say otherwise, then it may be time to swap.


Is the Renault Megane diesel reliable?

Is a 151 Renault Megane 1.5 diesel a reliable car?

Tom Nelson (Maynooth)

Dec 2016 Filed under: reliability

Expert answer

Hi Tom,

Yes, it is. Renault has really gotten on top of the quality issues that plagued the brand in the early 2000s and the fact that the engine (and pretty much all the bits you can’t see) are shared with Nissan should tell you a lot about their potential reliability.

We have heard of that 1.5 engine blowing turbos, but it seems to be a relatively rare issue. Nonetheless, as it ages you should definitely keep an eye on the various electrical and electronic systems as they can throw up niggling problems. That said, if you stick to the service schedule, it should be fine.