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Hi Michael,

Yes, the Berlingo is generally excellent. It is occasionally prone to electrical issues, but they tend to be minor and the engines and gearboxes are long-lived and hard-wearing. As long as you buy one with a full service history, you should be fine. The cabins can be a little fragile at times, but being van-based, it should be easy to clean out after the dogs.

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Hi Kaara,

Caddys are really good, no question and one of them should definitely be top of your shopping list. It's also well worth looking at a Citroen Berlingo, Renault Kangoo and Ford Transit Connect too though.

As for common Caddy problems? Look out for fuel injection and air mass sensor problems on older models and make sure anything you're looking at comes with a full service history. 

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Hi Kamal,

Right, first off, have you exhausted all options when it comes to getting the mechanic or garage in question to deal with the issue? Have you complained, in copied writing, to them? Have they replied?

If they've tried to fob you off, then you need to remind them that all work carried out is covered by the Sale of Goods and Supply of Services Act, 1980, which states that all work carried out must be of merchantable quality – in other words, that the work should have fixed whatever problem you had, and if not then a refund or another repair should have been offered.

If all that's been done and you've still got nowhere, then you have two options. If the mechanic in question is registered with the Society of the Irish Motor Indsutry (SIMI) then you can complain to that body. Its contact details and complaints procedure are here: http://www.simi.ie/Consumer+Information/Consumer+Services/Contact+Complaints+Service.html

If the mechanic is not SIMI-registered, or if you get no satisfaction from that process, then you're best off going to the Competition and Consumer Protection Commission, who can be contacted here: http://www.consumerhelp.ie/

Best of luck - and let us know how you get on

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Hi Ram,

Should be fine. Kia has a good operation here with plenty of dealers so parts shouldn't be a problem and the car will only be finishing its original manufacturer's warranty this year. As long as it has a full service history you should be fine. 

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Hi Maike,

The process of importing a car into the UK is a lot easier and cheaper than it is in Ireland. If the car is quite old you probably won't have to pay any import fees on it in fact, you'll just have to get it MOT'ed and pay a small fee for the new registration.

But, buying the car in Ireland will represent much worse value than buying in the UK. Not only will you find fewer cars to choose from (the Freelander was always a much bigger seller in the UK than in Ireland),  but the Irish cars will probably be more expensive. I think you would be better off transferring your money to Sterling (using a low-cost service such as Transferwise) and shopping in the UK.

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Hi Noel,

Not bad actually – comfy and hugely economical, but check it carefully for electrical faults and clonking suspension, not to mention any possibility of diesel particulate filter failure. And don’t dare buy it if it doesn’t have a full service history.

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Hi Robert,

It's all down to the history, really, which at least is the one thing you can really investigate before buying a car at auction. Look through to see if it has a full service history and if those services were done on time. If there's a good thick sheaf of receipts, stamped service books, previous NCT or DOE results and more with the car, and if it looks clean and straight when you have a poke around underneath, then it should be a good buy.

One word of caution though - while Nissans tend to be rugged and reliable cars, pickups can be hard working and often abused company machines. Again, check the history to see if the previous owner was a private individual or a company.

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Hi Evaldas,

Timing belts are often referred to as tooted belts, it's not a new thing, though I am surprised that it was called that in the service history instead of cambelt or timing belt. For peace of mind, call the garage that made that remark and confirm that they do indeed mean the timing belt. I'd be 99% certain they do.

Warranties don't usually cover serviceable items such as the timing belt.

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Hi Marie,

It's just what it says - a check-over. There's no way a car would need an actual service at just 1,000km, but it's a good idea for a dealer to have a car back in at that point just to make sure all is well with both car and customer, and gives them a chance to quickly rectify any issues that may not have been caught at either the factory or in the pre-delivery inspection.

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Hi Amrinder,

There was a recall for 2.2-litre Mazda6 diesels to replace a stretching timing chain, so check to see if that work has been carried out and don't buy a car that hasn't had the work done. Any car with a full (and preferably Mazda main dealer) service history should be fine though.

However, the DPF issue is down to your driving - if you're not putting in the miles, the DPF can't get hot enough to clean itself out and that's when you get problems, so don't go for one of these cars (or any diesel, really) if you're only doing low mileage and short hops.