Expert answer

Hi John,

I reckon you should get between €13-14k for your Golf as a trade-in (depending on whether it's petrol or diesel). Hyundai ix35s do indeed hold their value, not least because they're a very in-demand car. Obviously, a 2011 or 2012 model will still be under its original five-year unlimited mileage warranty, which should give you some peace of mind. Better yet, we've been unable to unearth any horror stories on the ix35 - aside from some recurrent problems with the built-in media system (stereo, reversing camera etc) they're exceptionally solid.

Expert answer

Hi Claire,

I'd go for the Leon. The Focus is a fine car, don't get me wrong, but the Leon is (as you point out) better looking, SEATs have incredibly good build quality and reliability (we've had four SEATs in our family and from personal experience there's barely been a day off the road between any of them) and the Leon is really good to drive too. Cracking car, you won't go wrong.

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It depends. A second hand replacement door could be as cheap as €50, whereas a brand new part is likely to be more like €250. On top of that, you’ll need to get a quote from a garage as to how much labour they will charge for the work, and that varies hugely from place to place. We’d recommend getting a quote from your local Hyundai dealer and starting from there.

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Hi Ian,

As discussed with you offline, we talked to Peugeot Ireland about this, and the contact there spoke with the dealer in question. The dealer response was:

• The customer booked a two-year service, which would include an air conditioning inspection
• There was no defect detected with the air con (thus no warranty coverage needed)
• The technician used his air con machine to check that there was no leak present in the system - there wasn't
• There was a gas top-up needed, which the customer was charged for

 Peugeot then commented: "We would like to offer the following explanation to the customer - even if an air con system isn't used, if a customer uses the front window demister they do inadvertently use the air con system, which over time would use up gas. I hope this helps. Should the customer wish to have contact with our Customer Services department, I can arrange a call to them."

Hopefully that's helped you understand the situation to your satisfaction, but you know where we are if you need us again.

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Hi Susan,

Values seem to range from just over €8,000 to just over €13,000 - a pretty big variation. To be honest, the big numbers are being asked by dealers and we think they may be on the optimistic side. Probably around €10,000 is a fair valuation, maybe €9,000 as a trade-in.

Let us know how you get on

Expert answer

Hi John,

To be honest, it's a little hard to tell. The A3 Saloon hasn't been out long enough for us to get a solid handle on its resale values but we can work from a couple of basic assumptions:

 1. Yes, diesel is currently more highly valued than petrol.

2. That won't always be the case - now that the mad post-2008 scramble for diesel has subsided buyers are starting to get wise to the value of petrol power again, helped by improved engine tech.

3. An Audi, any Audi, will likely have stronger residual values than most other marques so you're already ahead of the game.

So I guess the answer is yes, your depreciation will be a little sharper on petrol than on diesel but I suspect it won't be by very much. Fret not and just enjoy owning one of our favourite current cars. 

Expert answer

Hi Brian,

Yeah, I think you're probably right to stick with diesel with those sorts of mileages. Mind you, it's worth pointing out that those two Volkswagens you have aren't on mega-miles yet and it could be more cost-effective to spend a little on getting them spruced up and fit for thousands more miles than chopping and changing.

That said, if you're in need of a good, reliable family car then I'd have a long look at a Toyota Avensis estate. The 2.0-litre D-4D diesel engine is a good 'un and cheap to tax, it's comfy, ideal for long motorway runs and if it's not the most exciting car in the world, then at least it's solidly reliable. Spacious too.

Probably the most cost-effective option is to replace the high-miler with something younger and fitter and then spend a little extra to keep the runaround Golf fresh.

 Let us know what you decide on.

Expert answer

Hi Derek,

I sent your query to the editor of Mercedes Enthusiast magazine for an expert opinion and here's what was suggested:

Here are a few parts places to try:

www.mercman.net

www.mercedes-auto-spares.com

[email protected]

www.kmsparts.com

www.mercedes-parts-centre.co.uk

Failing all those, send a 'Wanted' advert to [email protected].

Let us know how you get on

Expert answer

Hi Lizzy,

Well, for a start, you're looking at two different segments here. The 3008 and Qashqai are much larger than the Juke, which is really quite a small car, especially on the inside. So, if you're regularly carrying large people or large loads, then I'd cross that one off your list. It's a little hard to say exactly how reliable any car is, but a good indicator is the result of the JD Power customer satisfaction survey. The most recent one, done in the UK last year, showed that Nissan was in the top ten for reliability and satisfaction while Peugeot finished in the bottom four.

Take from that what you will.

Expert answer

Hi Gordon,

Well, as with any high performance model, check first for signs of abuse. Are the wheels in good order? Do the tyres look knackered? Does the engine smoke or the clutch smell? If it seems that it has been wrecked and ruined by a former hot-shoe owner, then walk away. Aside from that, check that the gearbox (manual or auto) picks up gears crisply and cleanly, listen for grinding our graunching noises from the suspension and check the paint carefully for excessive stone chipping or damage. It's also worth winding up some speed and then heaving on the brakes to check that the anti-lock brake system is working OK - some ABS control units were reported to have failed.