BMW X3 or Audi Q5?
Which is a better compact diesel SUV: the Mercedes-Benz GLK 250, BMW X3 or the Audi Q3/5?
Sunil Khemani (Surrey)Nov 2014 Filed under: choosing new car
Expert answer
Hi Sunil,
I'd say the Audi Q5. The GLK is still left-hand drive only (or did you mean the smaller GLA?) and pretty ugly. While the BMW X3 has evolved into a really nice car, for my money, the latest round of updates to the Q5 have just nudged it in front. Slick to look at, slick to drive and very comfy inside. It's a belter.
Are the lights in the Toyota Auris weak?
Are the beams very short on dipped headlights in the 2008 Toyota Auris? I find it difficult to drive in country area at night. Should there be a certain wattage in dipped headlights?
Sinead Lally (Galway )Nov 2014 Filed under: electrics
Expert answer
Hi Sinead,
All headlights have to conform to basic standards, but they do vary from car to car. If you feel your beams are unsatisfactory it may just be that they are incorrectly adjusted. A quick visit to your local garage should get that fixed.
If it's not that, you can try replacing the bulbs with newer or brighter units. Or potentially fit a set of spotlamps that work on dipped beam (suitably set so they don't dazzle oncoming drivers of course).
What should I look out for on the Alfa 159?
Hi, could you please tell me what to look out for when buying an Alfa Romeo 159 estate - 2008/2009 model?
Ruairi Mc Carthy (Mullagh Co Cavan)Nov 2014 Filed under: reliability
Expert answer
Hi Ruairi,
You're expecting me to say 'everything' aren't you?
Well, actually, 159s are pretty well built and when they do suffer from old-school Alfa flakiness, it tends to be more on a car-by-car basis. So the best trick is to talk to the previous owner. If the car gave them no major trouble, then it's probably a good 'un.
The critical check point is anything electric. Wiper motors are weak and the cruise control can freak out easily and take a good long test drive to make sure that the engine always delivers its power smoothly and consistently. If it doesn't then the ECU could be on the way out.
Finally, if the front tyres are showing signs of uneven wear, then the front suspension is out of alignment and needs sorting.
Best of luck
How economical should my Toyota Avensis be?
What economy should I be getting from my 2011 Toyota Avensis estate? It's a 2.0-litre diesel with 90,000 miles on the clock.
Stephen Woods (Drogheda)Expert answer
Hi Stephen,
Well, according to the official figures, you should be getting 55mpg on average. If you're not getting that, or something near it, then you need to consider a few possibilities:
Are your tyres up to the correct pressures? Has the car been serviced lately, and given an oil and filters change? Are you carrying around lots of extra weight in the car or have you got a roof rack or roof box on top?
If none of these helps, maybe you need to take a look at your own driving style. Lighter throttle openings, earlier gearshifts, a bit more anticipation - that sort of thing.
Hope that's of some help
How do I know the year a car was actually made?
How does one know if the new car you're buying is actually new to that year? I've heard there's a possibility the car could be from a year previous, but the dealer didn't register it (thus making a 2014 car sell as a 2015 car).
Thanks for your help
Patrick
Patrick Drummond (Drogheda)Nov 2014 Filed under: miscellaneous
Expert answer
Hi Patrick,
Good question. A peek at the VIN plate (usually somewhere in the engine bay) will often give you an original build date. I know, for example, that my own MINI was built in July 2009, about two months before it was first registered. Not all cars will have that info stamped on them though. You could try ringing up the car company that made it, and quote the VIN number, but some will probably be quite cagey about giving that info out, as they won't want to undermine their dealer, if it's a main dealer you're buying from.
Can I import a car that has outstanding finance?
Hi, I want to import a car to Ireland from the UK, but the car has outstanding finance. Is it possible to pay VRT without clearing the outstanding loan on that?
Thanks
Surinder Singh (Dublin)Nov 2014 Filed under: finance
Expert answer
Hi Surinder,
Yes, it's possible but don't. Never, ever buy a car with outstanding finance because the previous owner can simply default on their repayments as they please and then the finance provider will equally simply repossess the car. There's nothing you will be able to do about it and precious little legal comeback even if you can track down the former owner. Don't do it.
Mercedes C-Class or Volkswagen Passat?
Should I go for a 2010 Mercedes-Benz C-Class with 41,000 miles on the clock or a 2012 Volkswagen Passat with 34,000 miles? Which is better value? Merc is €19,000 Passat is €20,000.
William Bambrick (Dublin)Nov 2014 Filed under: choosing used car
Expert answer
Hi William,
It's very, very tempting to go for the Merc – that badge on the bonnet is a major draw all by itself. Being sensible though, even with the extra cost up front, the Passat may actually offer better value. Given that both cars will be generally pretty reliable, the differences come down to things like running costs (is the Passat the 1.6 TDI? If so it's incredibly economical), equipment levels (the Passat is likely to be better equipped than the Merc, but do a proper comparison yourself between both cars to see) and what the dealer is offering you. Which one, for example, is offering the better warranty? A two-year warranty compared to a one- year one may not sound like much, for instance, but if something big goes wrong in year two it could save you an absolute packet.
What spacious car should I replace my Kia Rio with?
I have a 2010 Kia Rio 1.4 diesel and I want to upgrade to a new car where I can fit my golf clubs in with ease. I do about 15-20,000km per year.
Any suggestions?
Laurie
Laurie Healy (Dublin)Nov 2014 Filed under: choosing used car
Expert answer
Hi Laurie,
Well, I'm assuming that, as you have a Rio, you won't want to see your price tag or running costs rise by too much, so how about a Skoda Fabia Combi estate? Similar in size and running costs to the Rio, but with a massive boot that should easily take your golf clubs (although you should bring them on the test drive to make sure they slot in OK - better safe than sorry).
If the Fabia is still too small and you want to stay within the Kia family, then what about a cee'd SW estate? Masses of space, frugal 1.6 diesel engine and you should get a decent deal on a one- to two-year old example, still with lots of that nice full-sized Kia warranty to run.
Let us know how you get on
How much to replace doors on my Passat?
How much will it cost me to replace two doors on my 2003 Volkswagen Passat?
Mary Cullen (Leitrim)Nov 2014 Filed under: parts
Expert answer
Hi Mary,
Through a Volkswagen dealer you're looking at about €400 for a front door and nearly €350 for a rear door, not including VAT. We'd recommend with a car of that age to go through a scrap yard instead - you may even find one of the right colour.
Hope that helps
What should I do about my faulty Meriva?
I bought a secondhand Opel Meriva (2005, 1.4) last year. Its history shows that, just before I bought it, the steering column had been replaced. There was a power steering "issue" last year (failure making turning impossible, EPS light flashing). Diagnostics were run and seemed to pass all, nothing more was done and the problem only appeared again over the past week with the power steering failing and the EPS light coming on.
When this happens on a motorway it's a very scary thing! The car is under warranty until end January 2015 so obviously I want to get everything done that's possible prior to that expiring (and the NCT will be due then too). Of course the dealer I bought this from is fobbing it off as not a big deal, but I can clearly see from wider reviews that this is a major problem in Merivas dating 2003-2008. In some cases I see that even when the steering column is replaced it doesn't solve the problem, but in any case I think better to do this anyway as a first step.
I will go to my garage about this on Monday but I need this to be taken seriously by them. The two things I have going against me here however is that A) I essentially know nothing about cars so can be easily hoodwinked by jargon and B) I'm a woman - so how could I possibly even understand? ;-)
Please help me out here would you - I've a baby due in about eight weeks and it won't be good if the power steering fails on the dash to the maternity ward!
Miriam Ryan (Dublin)Nov 2014 Filed under: fault
Expert answer
Hi Mirian,
There's just nothing good about any of that. Bad enough that it happens at all, worse still that you're coming to the end of your pregnancy - as you say, you just don't need that kind of hassle.
The problem is a recurrent one on the Meriva, and seems to stem from a good old manufacturing fault. As far as I can tell it dates back to at least 2011, but in spite of repeated calls from owners and even a stinging piece on the BBC consumer show Watchdog, General Motors has failed to issue a recall for the problem.
For the moment, the best thing I can suggest is that you press your Opel dealer to give you a loan car, NOT A MERIVA, for the duration of the rest of your pregnancy, so at least you have peace of mind. Some car dealers like to try and duck the issue, but under the good old Sale Of Goods And Supply Of Services Act (otherwise known as your statutory rights) you're entitled to a repair, replacement or refund. Clearly, if the steering column has already been replaced, repairing it hasn't worked so you're looking for one of the other two.
If you feel up to tackling the dealer, then simply don't let yourself be fobbed off. Stand your ground in the dealership and don't be afraid to kick up a massive fuss. After all, can you imagine worse publicity for any business than to have a heavily pregnant woman, in tears, talking to local and national media about the issue? If they try spinning your head with tech-talk, just put your hand up and say "I don't care about the technicalities, I paid for a car that would work and I want this one to work, or a suitable replacement." Keep using that phrase and don't back down whatever you do.
In fact, let us know when you're planning to go in and perhaps one of the CompleteCar.ie team could come with you as backup. In a consumer-centric world, where recalls are in the news every day, this kind of behaviour is utterly unacceptable so don't you go accepting it.
Please do let us know how you get on.
