Expert answer

Hi Dave,

There is no recommended way to deactivate the stop-start system permanently. If you turn it off using the button in the car, it will always come back on next time you start the car. 

Have you read our Why won't my car's stop-start system work? feature to try to get to the bottom of the issue?

Expert answer

Hi Razanne,

If this is the diesel version, it's possible that the issue has nothing to do with the stop-start system at all, as its engine is known to develop problems with the fuel injectors that could lead to poor running and stalling.

Otherwise, all we can suggest is that you read our Why won't my car's stop-start system work? feature to see if anything helps - and persevere with your mechanic to get to the bottom of the issue. An auto-electrician might be worth visiting, too.

Expert answer

Hi Bepin,

There are many reasons why a car's stop-start system will not work. And we get so many queries about it that we've put together this Why won't my car's stop-start system work? feature.

Give it a read and if you're still not convinced, then bring your car along to a good mechanic to have it diagnosed.

Expert answer

Hi Beth,

Stop-start systems from all car makers do indeed have a long list of situations in which they won't work. We get so many queries about it that we wrote a guide called Why won't my car's stop-start system work?

It's certainly preferable to have the stop-start system not working rather than the car cutting out when you don't want it to.

Expert answer

Hi Katarzyna,

You can, but there are two things standing in your way — first you will have to tax the van as a private vehicle, and that means you may end up paying more every year than the flat-rate €333 commercial vehicle road tax rate. Secondly, you will need to make sure you tell your insurer that the van is being used for private, social, domestic and pleasure use, as that may have an impact on your quote and coverage. 

Read our Buying a commercial vehicle for private use feature for more

Expert answer

Hi John,

Lots of people find that their car's stop-start system stops working for no obvious reason, though it's disappointing that the garage fobbed you off rather than come up with a fix. 

We've had so many queries that we've put together a guide called Why won't my car's stop-start system work?

Have a read through that and see if it helps shine a light on the situation. Faulty temperature sensors and batteries in poor condition are very common causes.

Expert answer

Hi Roy, 

That's not something we've come across, I'm afraid. There can be many simple reasons for a stop-start system to not work (see our popular feature on that subject here), but usually they are temporary. I guess if your battery was replaced, there may be some additional reprogramming required, but that wouldn't be standard on all cars.

If someone has told you that this is necessary, make sure you get a second opinion from another garage, preferably an official Suzuki service outlet. And if Suzuki told you that, then ask for a little explanation.

We'd be interested in the answer if you want to pop a comment in below this at a later stage.

Expert answer

Hi Anne,

There are loads of different reasons why a stop-start system won't work as you might expect it to. Most of the time it's down to the condition of the battery or the drain on it, though it could be due to the ambient temperature, too. Here are a couple of items on the site to read through before you consider having the car looked at:

Why won't my car's stop-start system work?

Why does my stop-start not always work?

Expert answer

Hi Juliana,

We don't know of any common issue with the Insight, so it's probably a protection mechanism for the battery. We get a lot of similar queries, which prompted us to write the Why won't my car's stop-start system work? feature - well worth a read.

Expert answer

Hi Silvester,

We have got so many questions from readers about non-functioning stop-start systems (from all makes and models) that we put together this guide to help you get to the bottom of it:

Why won't my car's stop-start system work?