Expert answer

Hi Jackie,

We would expect a car's brakes to be thoroughly checked during a service for sure, though whether they warrant changing really is up to the mechanic doing the job. As that noise was not there when you bought the car it's fair to assume there was no issue with the brakes then - though clearly the pads didn't have much left on them. It's good that they're doing it now for you, even if the person you are dealing with is dismissive.

It's quite poor that the mechanic wouldn't find out what the code 82 was about, but there you go. The Insignia's engine management system monitors several parameters such as number of cold starts and engine speed and calculates when you need an oil change. If you use your car more frequent short journeys rather than longer ones then it may require changing earlier. Many people ignore this read out and just change their oil according to mileage or time, but the official word is to stick to what the engine management computer says. Just make sure the garage resets it again for you.

Last point: I wouldn't expect the garage to pay for this oil service. If they do, it's a bonus!

Hope that all helps put your mind at ease.

Expert answer

Hi Craig,

Data is rarely available for specific models, but the Vectra has proven to be quite durable. The SRi specification with the 150hp engine is the pick of the line-up as well. However, we'd urge you to make sure the car has a full service history and check if it was the subject of a recall earlier in its life. The only major problem is with the suspension. If you test drive a car and it makes strange clonking noises then walk away.

Hope that helps.

Expert answer

Hi Mike,

First thing to do is bring the car back to the dealer. It's very new and is hence covered by warranty. Trying to fix it yourself could invalidate the warranty.

Without hearing the problem for ourselves it sounds like it could be something small like the dust shield vibrating against the caliper, but definitely worth getting it looked at.

Let us know how you get on.

Expert answer

Hi Daniel,

You've not told us which of the Insignia diesels you're looking at, and whether you're buying new or used, but in general Opel's diesel options in the Insignia are a little on the loud side. However, they all give good performance and economy, and the latest come with stop-start.

Come back to us if you need more detail than that

Expert answer

Hi David,

That's a tricky one to answer accurately. It really depends on the dealer you bring the car to. There's undoubtedly a real lack of good second-hand cars so dealers do want such things, but the Impreza Diesel is, as you say, quite rare.

We reckon your expectations are fairly realistic, especially if you are happy to go into a dealer right now for a 2012-plate car. New car sales are slow at this time of year. Aim a little higher than that and try a few Opel dealers.

Let us know how you get on.

Expert answer

Hi Trish,

We don't know your budget or the year of car you're looking at, but assuming it's a 2009 model and that you're looking at diesel versions for better economy, the Toyota and Mazda both have better reliability records and decent economy, though the Opel has higher economy figures - especially if you can find a 1.7 CDTi diesel for your budget. Unfortunately, the diesel Zafiras can be problematic.

Come back to us with more details if you'd like advice on a specific car.

Expert answer

Hi Michellle,

You've not told us what version of the Zafira you're looking at, but you should know that the basic 1.6-litre petrol engine is a little gutless and the base spec cars a little spartan inside. However, the interior of the Zafira is cleverly designed and great for family use. Check the service history carefully, as cambelts require regular changes (where fitted). Other than that, make sure all the seats move as they should, that the spare wheel is underneath at the back and that there's no damp in the cabin.

I know several happy owners of these cars.

Expert answer

Hi Karl,

This is nothing to worry about. It's good practice on a lot of cars to replace the sump plug seal whenever the sump plug is opened to drain the oil. It prevents slow oil leaks.

I assume your mam wasn't charged very much for this? It's an inexpensive part and there's no extra work involved if the sump plug has already been taken out.

Expert answer

Hi Aidan,

Without knowing your budget and what your needs with regards to towing etc. are it's difficult to give a precise answer, but as a starting point, and in alphabetical order:

None of Audi's Q models are really suited to heavy off-road work, though the Q5 and Q7 are fine towing machines. Not that you'll find a Q7 with a manual gearbox.

Same story with BMW's X models. Fine for towing. You'll have to seek out an older X5 if you want a manual transmission though.

Citroen C-Crosser, Ford Kuga, Honda CR-V, Hyundai ix35: fine road cars.

Hyundai Santa Fe: depending on age and spec can be quite good off-road and as a tow car.

Hyundai Terracan: horrible beast of a thing, but it is big...

Hyundai Tucson: more car-like than most 4x4s.

Isuzu Trooper: hard as nails, durable workhorse.

Jeep Cherokee: good workhorse, but raucous on the road.

Jeep Compass: really not that great on the road despite its 'crossover' image.

Jeep Grand Cherokee: surprisingly good depending on age.

Jeep Patriot: a Compass with more upright bodywork...

Jeep Wrangler: tough, great off-road, but not so good on it.

Kia Sorento: first generation a tough tow car; latest more road-biased.

Kia Sportage: fine road car - especially the latest one.

Land Rover Defender: same comments as Jeep Wrangler above.

Land Rover Discovery: one of the very best all-rounders - newer versions way better.

Land Rover Freelander: good mix of on-road behaviour with all-road ability, but others at price better.

Range Rover line-up: luxurious regular model not bad off-road, Sport great to drive on-road and Evoque not really a 4x4 despite the badge.

Mazda CX-5: new SUV in the crossover mould - lovely on the road, where it should stay.

Mercedes-Benz M-Class: see BMW X5 comments.

Mitsubishi ASX/Outlander: very much road cars.

Mitsubishi L200/Pajero/Shogun: durable, strong, tough, but also rough and unrefined - proper 4x4 system though.

Nissan Navara/Pathfinder: see L200 etc. above...

Nissan Qashqai: a road car, even in 4x4 guise.

Nissan Terrano: old-school 4x4.

Nissan X-Trail: pretty good mix of attributes.

Opel Antara: road car - and not a good one.

Peugeot 4007, Renault Koleos, Skoda Yeti: just road cars.

SsangYong Actyon/Kyron/Rexton: rough and ready tow machines.

Subaru Forester: more a road car, though later one pretty good.

Subaru Outback/XV: road cars - nice ones.

Suzuki Grand Vitara: not bad as an all-rounder - relatively cheap and cheerful.

Suzuki SX4: car with 4x4 mechanicals.

Toyota Hilux/Land Cruiser: enviable reputation for toughness and reliability, though not very civilised.

Toyota RAV4: good road car, ok tow car.

Volkswagen Amarok: good all-rounder, though just a pick-up.

Volkswagen Tiguan: lovely road car, but most models so-so off-road.

Volkswagen Touareg: high quality car that's a good all-rounder.

Volvo XC60/XC90: good road cars - not for off-road.

So come back to us with more details and we'll talk you through a purchase.

Expert answer

Hi Michael,

We've not heard anything about this one to be honest, but that doesn't mean it's not a problem! Since 2008 the vast majority of the Zafiras sold have been diesel so there are not many petrol versions around now.

Hope that helps