Expert answer

Hi F D,

So long as you have the UK registration then you can do it through the larger Irish car-history checking sites such as Cartell.ie and Motorcheck.ie. It's also worth availing of the free UK government's service for extra information.

Expert answer

Hi F D,

Full details of the AA Approved car network can be found on the AA Ireland website, and it does offer some reassurance, plus 12 months of AA Roadside Rescue. It isn't a warranty though. The dealer you are buying the car from should give you full details of the warranty they provide with the car. 

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Hi Rob,

I'd suggest not spending any money on the car until you've gone back to the seller. Tell them you know they're a trader and you'd like them to fix the issue. If they won't play ball, gather as much evidence as you can and then get the CPCC (Competition and Consumer Protection) involved.

Best of luck with it

Expert answer

Hi Richard,

It certainly sounds like you're the ideal candidate for a hybrid. Indeed, with less than 12,000km a year, you could easily live with a plug-in hybrid or a fully electric car if you wanted to install a home charger. 

A hybrid such as the Camry or Lexus would be nearly as efficient as your diesel Mercedes in most situations, and likely to mean much lower running costs in the long term. I'd certainly recommend a hybrid over a purely petrol alternative. 

In terms of new vs. nearly new, there are pros and cons to both. Nearly new cars have usually suffered a big chunk of their depreciation already, though you can't finance them the same way as you can a new car and of course, you're limited in choice to what's on the market at that moment in time rather than choosing your ideal specification. 

On that front, it's worth noting that the Toyota Camry is no longer on sale as a new car, though the Lexus ES is and it's an exceptionally well-made car. Almost all other hybrids in this sector are plug-in hybrids (PHEVs), however, so you'd ideally need to have a way to charge them up at home for them to be of use.

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Hi Michael,

I don't think we can add much to this other than to say that it sounds like a selector issue, which may have been dislodged or damaged when the work on the clutch was done. However, I'd have expected the gear selection issue to be there from the start if it was that and this sounds worrying like an internal gearbox problem now. 

Unless the garage somehow damaged the gearbox during the work, I don't see how they could be responsible for it, but if they're taking responsibility for fixing it for you then they are in a better position than me to advise you what is causing the issues.

I do hope it gets sorted soon.

Expert answer

Hi Mike,

There's nothing stopping you from using any car for business purposes, but there are no official commercial versions of the BYD cars on sale at this time. Though you've not said what you will use the vehicle for, I'd suggest that the Seal saloon is not suited for carrying bulky goods at all, as lovely as it is as a car. 

The Seal U SUV is much better suited as it has a large boot and rear seats that can be folded down. You could in theory have those rear seats removed completely and turn it into a commercial, but as it's so new we don't know of anyone that has done that. 

The Seal U runs on petrol, obviously, which you couldn't claim VAT back on, so that may rule it out for many.

Come back to us with more details if you need more assistance.

Expert answer

Hi Paul,

That sounds like a nightmare.

We're motoring experts, not legal, though I suspect it would be challenging to make a legal argument for a full refund this long after you first bought the car, a vehicle that was already seven years old - especially as it appears that you accepted a warranty extension and the returned car on several occasions.

I also suspect you’d have a stronger case if it was the same issue being dealt with for the past year and a half, but it’s a long list of seemingly unrelated problems.

Nonetheless, I’d urge you to get in touch with the good people at the Competition and Consumer Protection Commission (CCPC) before you make any decisions. And as in all such disputes, I’d encourage you to talk to the garage first and foremost, telling them you are going to investigate the legal options open to you, but is there anything they can do to fix the situation before you do.

Please do let us know how you get on so we can use that information to advise others.

Expert answer

Hi Jane,

Good news, it looks like that should fit in. I didn't have a tape measure with me when driving the car, but I used the measure function of an iPhone and the distance came in at a little more than two metres, so even if that's not very accurate, you should have plenty to spare. 

And yes, the seat backs all fold down flat. Works well.

Read our full review of the Hyundai Inster here

Expert answer

Hi Alisa,

That is a terrible situaton and I'm not sure if you can do anything. If you buy a used car from a private individual then there is usually no warranty and though you never met the actual seller, it sounds as if you were aware it was a private sale and there was no mention of warranty. 

If you have other information that you have not disclosed to us, perhaps contact the CPCC (Competition and Consumer Protection Commission) and talk through the situation to see if there is anything more you can do.

Expert answer

Hi Ciara,

In general, larger cars come with better seats, and the Auris is in a class above the Clio in size terms so that would normally hold true. However, there's two years between these cars and over 100,000km, to the benefit of the Clio, and that really goes against the Toyota as its seats (and everything else of course) will have been through a lot more use. On top of that, the Clio is one of the bigger and more substantial cars in its sector.

In this case, and without knowing anything about the condition or service history of both (just as important as mileage and year), I'd suggest the Clio would be a better bet for you. Both are similarly economical.

A quick look on Carzone.ie for a diesel hatchback for under €9,000 reveals plenty of good alternatives to the above, including the Nissan Note and Pulsar and Honda Civic. There are loads of others with higher mileages on the clock already. From what I've seen, the Honda Civic seems like a really good option.