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What car is suitable for someone getting on, with back trouble?

Looking for a car suitable for elderly person with back trouble i.e. easy to get into, with high seating, but not too high so as have to climb into?

Trevor, Kilkenny

Trevor Byrne (Kilkenny)

Jan 2014 Filed under: seating

Expert answer

Hi Trevor,

It'd suggest a Nissan Qashqai, or if you need something a little bigger on the inside, perhaps a last-gen Honda CR-V. As a matter of fact, I have elderly relatives with a CR-V and they report no issues with getting in and out, and it's an especially comfy car on the move. Actually, with the Honda brand in mind, if you need something a little bit smaller than either of those, but still with a slightly higher seating position, try a Honda Jazz – not only are the seats quite high up, but the doors open particularly wide, making it easier to get in and out. As always, try thoroughly before you buy and don't be afraid to ask sales people for some help and advice – the best ones will be more than happy to help you.

Let us know how you get on in the comments below


Worth buying this 2008 Jaguar XJ?

What are the problems associated with a 2003 Jaguar XJ8 with 200,000km on the clock? Is it worth buying four four grand?

Noel Tobin (Dublin)

Jan 2014 Filed under: choosing used car

Expert answer

Hi Noel,

We can’t tell you if a particular car is worth buying or not, but we do like our Jags and the 2003 onwards XJ was a very nice one. Common problems include broken door handles, leaking boot seals, a rattling from the engine caused by faulty tappets, broken ABS sensors, knocking suspension meaning the dampers are shot, leaking dampers, failed air suspension pumps and basically anything electrical.

While the XJ was always well made and reliable, you’ve got to remember that they’re hugely complex cars and need to be cared for properly to remain reliable. If there are any gaps in the service history, or the car seems tired or worn out, then walk away.


Can I alter my Renault Clio's headlights?

I have recently purchased the 2013 4th generation Renault Clio. I bought this car in the UK, but am due to have an extended stay in Germany with the army shortly. I will be there approximately six months. I know when travelling abroad for long periods it is advisable to alter headlights. Could you advise if the 2013 Clio dCi Dynamique S Medianav has the ability to 'flat beam' headlights as I have been informed that this will be acceptable during my time there?

Thanks

Katie

Katie Howard (Portsmouth)

Jan 2014 Filed under: miscellaneous

Expert answer

Hi Katie,

We've been on to Renault about this, and its response was that no current Renault models come with flat-beam headlights, and that your best bet is to use stick-on beam deflectors that can be bought from any good motor factors. 


What's a good price for a 131 Kia Sportage?

What's a good price for a 131 Kia Sportage EX with a sunroof?

John Omahony (Kilkenny)

Jan 2014 Filed under: used car values

Expert answer

Hi John,

The lowest price seems to be around €24k, but I'd expect to pay a little more than that on average - say between €26k and €27k for one from a main dealer with low mileage.


What mileage to prevent DPF issues?

I have heard that low mileage on a diesel car can be bad for it. I have heard this can damage the DPF and other things. Many people think about the maximum mileage they consider to be ok when they purchase a used car. My question is this:  take the popular BMW 520d for example. What is the minimum mileage I can consider as being ok on a 2010/2011 car?

Bill Hughes (Dublin)

Jan 2014 Filed under: DPF issues

Expert answer

Hi Bill,

There’s no one blanket answer to this, as much depends on where you do your mileage and how you drive. Basically the issue is one of heat. The DPF needs the exhaust system of the car to reach full operating temperature in order for it to burn off the excess carbonised soot that it filters from the exhaust. If you don’t generate that heat then the DPF gets full and clogs up and causes problems. So, you can do relatively low mileage, but if it’s mostly on the motorway and you’re running at a constant 120km/h for, say, 30 minutes or so each day, then you probably wouldn’t have any problems. If you do lots of miles but they’re all in town, stuck in traffic, creeping along, then it doesn’t matter how much mileage you do, you’ll have problems. As a rule of thumb, we usually say that circa 20,000km a year is the changeover point, but as I say, driving style and where you do your driving enter into it too.


Loads of problems with my Opel Astra...

Hi,

I have a 2006 Opel Astra 1.4 petrol. The management light is on and a mechanic said he thinks it's just an oxygen sensor, but recently my car has not been able to blow out hot air. The coolant seems to be gone, but it was only topped up recently and the engine is very hot after I drove it today and it sounded really loud when I turned on my air conditioning. Also, it is slightly vibrating and there is a whistling noise coming from the car.

Any help is welcome

Amy Taylor (Dublin)

Jan 2014 Filed under: fault

Expert answer

Hi Amy,

It sounds like there are a few things wrong here. If the engine management light is on then the garage really needs to plug the car into a diagnostic machine to find out exactly what it is. A mechanic can't just guess. It needs to be sorted sooner rather than later.

If your coolant was gone then the engine would seize up and stop running. You should get plenty of warning of that with the coolant temperature gauge or warning light. If it's not blowing hot air (assuming the engine is warmed up properly, as that's where the heat comes from) then it sounds like an issue with either the thermostat or the heat exchanger.

Overall, I think you need to take the car to a different mechanic and go through all these issues with them.

Best of luck.


How can I get my dealer to fix my Audi?

Bought an Audi A6 from a dealer in Dublin last Monday; on Wednesday a fault appeared on the dash about the gearbox fault code 17090; rang the dealer on Thursday and told he will not fix the car; took it the main Audi dealer and did a diagnostic check and was told the car is not safe to drive.

What do I do now?

Damien Oconnell (Clonee Dublin)

Jan 2014 Filed under: gearbox

Expert answer

Hi Damien,

Right, did the dealer offer a warranty? If so, any faults should be covered. Even if they didn’t, you’re quite right — under consumer protection laws a product has to be ‘of merchantable quality’ and clearly that car isn’t. I’d ask for something in writing from the Audi dealer that inspected the car, setting out exactly what the fault is and then if the dealer still won’t play ball, get your solicitor on the case.


Should I buy from BMW direct or not?

Thank you so much for answering my other question. You are providing a fantastic service.

I am planning on buying a BMW 520d (2010 or 2011). BMW dealers offer a two-year warranty but charge more for the car. I was wondering if it would be better/possible to buy from another SIMI dealer and maybe purchase a warranty myself from BMW at www.bmw-warranty.ie

Thanks a million, Bill

Bill Hughes (Dublin)

Jan 2014 Filed under: warranty

Expert answer

Hi Bill, glad we're of assistance - spread the word!

In answer to your question, it's something of a yes and no. Yes, you could potentially find a cheaper 5 Series by shopping somewhere other than a franchised BMW dealer, but why then try and buy a warranty from BMW? Part of BMW's second hand car warranty package is a full inspection of the vehicle and a check of all major components. Assuming that they would warranty your car unseen, there would almost certainly be a loading on the premium to reflect the fact that they are effectively insuring an unknown car against failure.

So, I would suggest one of two things - either stick with the full franchised BMW second hand package (which is actually pretty keenly priced once you factor everything in) or buy elsewhere and go to a third party for the warranty insurance. Mapfre is pretty much the only game in town in Ireland for aftermarket warranties at the moment, and it has a simple online application form so you can work out the cost of the warranty before you buy the car. Here's the company's website.


How many cars were imported in 2013?

How many cars were imported in 2013?

John Wilkins (Cork)

Jan 2014 Filed under: importing

Expert answer

Hi John,

There were a massive 49,762 cars imported in 2013 according to Cartell.ie, up from 38,265 in 2012.


Should I be afraid of rear-wheel drive?

I need advice on front-wheel drive cars... like BMW and Mercedes-Benz. Do they have driving probs in snow, ice, frost and heavy rain? I am hearing lots of horror stories. Are the stories true? Can you account for big sales of these type of cars in Ireland and UK if such problems exist?

Help please!

Eileen Devine (Kildare)

Jan 2014 Filed under: miscellaneous

Expert answer

Hi Eileen,

First up, we believe you mean rear-wheel drive cars. All BMWs (up to a new one launching later this year anyway) send their power to the rear or all wheels, and most Mercedes-Benz models do as well (though that's slowly changing). So, what's the 'problem' with rear-wheel drive? The stories you are referring to probably started off when we had those particularly long icy winters a few years ago. Many drivers of rear-drive cars found themselves stranded when others sailed past. This is down to lack of traction.

In a front-engined, rear-drive car there is very little weight over the driven wheels so in very slippery conditions it can struggle to put its power down. Most normal cars (i.e. not executive or sporty) are front-engined and front-wheel drive, where the weight of the engine over the wheels helps in low-grip conditions. Saying all that, sales of BMWs and Mercs etc. with rear-wheel drive are very high in countries that consistently have much worse weather than us, but the difference is that they habitually change over to winter tyres for a fixed portion of the year. These have a massive effect.

Back in Ireland, BMWs and Mercs are bought in relatively large numbers due to their status and image, yet they're not as expensive as they used to be. Most of the time here the lack of rear traction is not an issue, though some drivers don't like the feel of a rear-drive car in wet conditions. They're no less safe though, especially the latest models with all their driver aids.

Personally, I prefer rear-wheel drive, but I'd advise all buyers to try a range of cars to see what they like.

Hope that helps you understand those stories a little!


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