Expert answer

Hi Patrick,

The exact figure will be on the car's log book, and we assume you mean the 1.5 TSI 150 as the 1.5-litre engine only came in that guise in the Karoq.

We found data for three different UK trim lines (I'm assuming you're looking at importing from the UK) and all came back with a NOx rating of 29mg/km. However, the highest CO₂ rating for these cars was 127g/km, not 133g/km, so it's possible that the actual NOx figure of the car you're looking at might be a little higher than 29mg/km.

It won't be much higher anyway so that's a good estimate for you to calculate the NOx levy from.

Expert answer

Hi Teresa,

We used to get so many queries on this subject that we published a feature called Why won't my car's stop-start system work?

If you read that you'll discover that the systems are highly sensitive to battery charge and load, even when working perfectly. Could it be that you often have high-load items switched on? Things like heated seats, air conditioning, rear window demister, that sort of thing.

Now, in a DSG-equipped automatic car, you shouldn't need to put the car into neutral to get the stop-start system to work - that's only on manual cars. You can leave it in D (drive). What does affect it, however, is how firmly you are holding your foot on the brake pedal when at a standstill. Sometimes it's necessary to give the brake pedal a firm push before the engine will cut out.

Other things to watch out for: if you move the steering wheel, it is likely to cause the engine to restart. And if you're in the Sport driving mode or you've selected the Sport gearbox setting, then stop-start might not work either.

If none of the above changes your experience, I suggest getting a mechanic to come out in the car with you to check it over and observe how you drive, and then let them do the same.

Best of luck with it - come back to us and let us know how you get on.

Expert answer

Hi Phelim,

A rate of €750 a year suggests that the car has been put into the 171-190g/km emissions band. That does seem higher than native Irish Santa Fes. When did you import the car? It sounds to me that Revenue may have 'uplifted' the NEDC emissions rating to its WLTP equivalent, something that has happened since 1 January 2021.

See our Guide to Importing Cars from the UK feature for more information - most of that applies to a car imported from Australia too. Hopefully that helps you understand it.

Expert answer

Hi Stuart,

I'm afraid we don't ever attempt to give such prices, as both parts and labour costs vary considerably depending on where you get the work done. It will be several hundred Euro anyway, unfortunately, and the labour shouldn't be quoted as much more than four hours.

Expert answer

Hi Justina,

Start-stop issues are common with a lot of cars and we get many queries about it. If your car is not being used much right now, then the battery may not be in great condition and that's a leading reason for stop-start problems. It could be something else of course. Your car should still be under warranty if you want to talk to your Hyundai dealer about it.

In the meantime, read Why won't my car's stop-start system work? on the subject.

Expert answer

Hi Seamus,

This is obviously a tricky decision, and we wish your wife all the best in coping with this. When it comes to ride quality, the most important factors are the stiffness, overall, of the suspension, the size of the wheels, and the sidewall depth of the tyres. Basically, smaller wheels and normal suspension is the rule of thumb if you’re trying to get a car with a soft ride quality.

SUVs are actually generally quite bad for ride quality. That sounds counter-intuitive, because of course they’re taller and have longer-travel suspension, but the problem is that the springs and dampers have to be stiffened up to prevent the higher centre of gravity from inducing too much body roll. I would therefore suggest that keeping away from SUVs would be a good bet.

That said, the Subaru Forester you’ve mentioned below does indeed have a soft ride quality, again as long as you avoid the larger alloy wheel options. Ditto the smaller Subaru XV, which is helpfully lower to the ground and can get away with slightly softer suspension rates. Citroen, of course, is famed for having pillowy-soft ride quality, and the current C5 Aircross is pretty soft and springy, and has great seats into the bargain. You should definitely look at a Toyota Camry as well (very soft, and again with great seats) and the Skoda Superb.

Avoid anything that has a sporty designation (S line, R-Line, M Sport etc) as that will almost automatically have stiffer springs and bigger wheels.

Hope that helps. Below are links to our reviews of the cars mentioned above:

Subaru Forester reviews

Citroen C5 Aircross reviews

Subaru XV reviews

Toyota Camry reviews

Skoda Superb reviews

Expert answer

Hi Owen,

Unfortunately, by law, Citroen can refuse to carry out work under warranty on a car that’s been written off. You’d need to get a solicitor to comb through the fine print of the original warranty agreement to make absolutely sure, but in general — across Europe and in the UK — if a car is written off by an insurer, even for something as trifling as panel damage, then the warranty on that car is automatically void. It’s because if it was to carry out warranty work, there could be legal implications further down the line if a safety issue to do with the writing-off were to be found, or worse still someone injured themselves in the vehicle because of something that should have been spotted. 

Expert answer

Hi Kieran,

To tax a commercial vehicle privately, it goes by the engine size. Assuming this is the 2.4 (with a 2,393cc engine), then that works out as €1,034 per annum.

Read our Buying a commercial vehicle for private use  feature for more.

Expert answer

Hi Jim,

Assuming you're sure that diesel power is for you, the Kuga is not a bad choice. There were various different power outputs available, so make sure you test it and that you're happy with the performance. The only major thing to look out for is the dual-clutch automatic gearbox - we'd steer clear of it if at all possible as it comes with many known faults.

Expert answer

Hi Luke,

That car should have a NOx value of 39mg/km.