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Will MINI pay to replace my power steering pump?

I have a 2004 MINI Cooper and the other day my car suffered sudden failure of the power steering. I believe in 2013 BMW released a letter stating they would extend the warranty coverage for the power assist steering pump and associated cooling fan for 13 years. My car is currently with my local garage and they informed me that the steering pump needs to be replaced and will cost nearly €800 to repair. I am wondering if my car is covered under warranty within Ireland?

Thanks

Catherine Flood (Dublin )

Oct 2015 Filed under: warranty


Expert answer

Hi Catherine,

Right, we've been on to MINI HQ about this, and here's the reply we've received:

"In order to review this query MINI Ireland would require the vehicle to be diagnosed by a MINI Retailer to confirm the exact cause of failure. Once the vehicle has been diagnosed the MINI Retailer can then apply for goodwill to be considered towards the repairs. The owner/driver would be required to have the vehicle recovered to a MINI Retailer for diagnosis at their own cost."

Hope that helps a bit?

Neil Briscoe - Complete Car Adviser
@neilmbriscoe


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