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Hi Roy, 

That's not something we've come across, I'm afraid. There can be many simple reasons for a stop-start system to not work (see our popular feature on that subject here), but usually they are temporary. I guess if your battery was replaced, there may be some additional reprogramming required, but that wouldn't be standard on all cars.

If someone has told you that this is necessary, make sure you get a second opinion from another garage, preferably an official Suzuki service outlet. And if Suzuki told you that, then ask for a little explanation.

We'd be interested in the answer if you want to pop a comment in below this at a later stage.

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Hi Brian,

The recommended service interval on that car is 30,000 kilometres or every two years - whichever comes first. So, not knowing your mileage, your car should have been serviced at least twice already with another due this year.

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Hi Bernadette,

Sounds to us like the Qashqai is not a good one and it is likely to keep costing you money. We'd advise you trade it in for another car.

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Hi Annelize,

I'm afraid that's too complicated to illustrate on this page and, actually, it's recommended that several special tools are used when changing this engine's timing belt. If you do not have those, we suggest you invest in a workshop manual for the car, pay to access a service such as Autodata or give the car to a good mechanic to do the work.

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Hi Pádraig,

It kind of depends on what car you’re driving, and how well serviced and maintained it is. The general rule of thumb is that steady, constant speed is the best for economy, but the slower the better. If you want the ultimate in economy set the cruise control for 80-90km/h but be prepared to live on the inside lane with the trucks if you’re doing that. That said, most cars run pretty efficiently at 110-120km/h, so as long as you accelerate gently, and don’t keep braking hard then speeding up, you should do fine. 

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Hi Afeez,

I’m assuming that’s a 1.6 HDI diesel model? If so you need to watch for excessive black smoke from the exhaust, which could indicate a blown turbo. Check too to see if the diesel particulate filter is working properly — if it’s a low-mileage car (and that is quite low miles) then it may not have been driven regularly enough to keep the filter clean, and they’re expensive to fix and clean. If it has air conditioning then that needs specific servicing so check that has been done and, if you notice that the car pulls to the left at higher speed, then it might need new front tyres. Other than that check that all switches and buttons are working properly, and that the car has a full and complete service history.

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Hi Stephen,

The timing belt needs to be replaced every 210,000 kilometres, regardless of time. The cabin filter needs replacing every 60,000km/24 months, but there is no set service interval for the air conditioning system itself.

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Hi Patricia,

A price of €6,000 for a 2010 Ceed from a private seller isn’t bad, but it’s worth pointing out that there are dealers offering similar models for similar money, so that’s worth bearing in mind. Ceeds are very reliable, and a 2012 car should, if it’s been serviced at a Kia dealer the entire time, still have two years of its original manufacturer's warranty to run. Keep an eye out for creaking and squeaking interior panels and issues with the stereo system, but other than that they’re pretty robust.

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Hi Liam,

Renault’s satnav software is usually supplied by TomTom, so theoretically an update of the navigation software should do the trick, but there could be an issue that local authorities are altering or moving speed limits and not supplying the information to the mapping companies. You could complain to TomTom directly, and see if that gets you anywhere, but one quick observation — if a 60km/h limit is displaying as 40, is there a chance the satnav is set to miles per hour, not kilometres per hour?

Expert answer

Hi Jim,

It should do, but it would be no bad idea to check with your nearest Hyundai dealer first. In theory, the Hyundai five-year warranty is a pan-European one, so it should transfer without any issues, but of course there is always fine print attached to these things, so check the documentation that comes with the car, and make sure  that it’s been serviced at a Hyundai main dealer in the past.