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Hi Joseph,

You've not told us the year, so, taking the 2014-2015 model as an example, it's every 20,000km or 12 months, whichever comes first.

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Hi Susan,

If it has a full service history, and is in good condition, then no. The rule is to always buy on condition and history, and never just on mileage. Besides, being a Kia, this one still has six years of original warranty left to run, so you have a massive safety net if anything does go wrong (which is unlikely). 

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Hi Stephen,

It will hugely depend on the condition and service history, but in general even the best Fusion will struggle to be worth more than €2,000 to €2,500 these days.

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Hi Sally,

That’ll vary from lease to lease. Generally speaking, if it’s being leased by a company and they’re giving you use of the car as a company vehicle, they’ll pay the running costs, usually minus fuel. If it’s a case of you being given a car-buying budget as part of a job package, generally you’ll pay for all that stuff, and if you’re buying a car for yourself on a PCP finance deal (which is effectively a personal lease) you cover them too.

There are always differences and details, though, and car makers (Volvo especially) are starting to move towards a mobile-phone style system whereby you pay one monthly fee that covers everything, and change and upgrade your car at regular intervals.

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Hi Philip,

Generally speaking, long-term hybrid reliability seems to be excellent. It probably helps that most hybrids that have been built and sold so far have been made by those paragons of reliability, Honda and Toyota. Both companies say that many of their older hybrid models — first generation Prius dating back to 1997, and Civic IMAs dating back to 2002 — are still on the road and in regular use. Indeed, Honda says that it has never had to replace a battery pack on models such as the post-2010 Insight or the little-seen Jazz Hybrid. Toyota says similar things about older Prius and Auris models, and points to the huge numbers of those cars being used on taxi fleets, racking up mega-miles with no major reliability issues to report. That’s likely helped by two things — electric motors are simple and therefore generally reliable, and most hybrid cars on the road at the moment use older-style nickel batteries, which aren’t as energy-dense as newer lithium-ion batteries, but which again are simple, rugged and reliable.

Even if you do need to eventually replace a battery pack, it’s not that expensive to do so — a second generation Prius pack change costs around €1,400 — not far off what you’d have to pay for a major engine rebuild or replacement, and you’re about as likely to need one. Basically, the advice is as for any second hand purchase — buy on condition, not mileage, make sure it has a full and complete service history and, if you have any concerns in the longer term, consider taking out a second-hand warranty programme.

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Hi John,

The Qashqai is a decent choice, and that 1.6 dCi diesel engine is a superior unit to the older 1.5-litre model. The four-wheel-drive system is useful too, especially if you’re living out in the sticks, but if most of your mileage is in town, then it might be a bit redundant, and doesn’t do any favours to the fuel consumption. The only concern would be that, long-term, the Qashqai does seem to develop its fair share of reliability issues, with electrics being the primary culprits, so make sure you get one with a full service history and check every switch and system.

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Hi Roy, 

That's not something we've come across, I'm afraid. There can be many simple reasons for a stop-start system to not work (see our popular feature on that subject here), but usually they are temporary. I guess if your battery was replaced, there may be some additional reprogramming required, but that wouldn't be standard on all cars.

If someone has told you that this is necessary, make sure you get a second opinion from another garage, preferably an official Suzuki service outlet. And if Suzuki told you that, then ask for a little explanation.

We'd be interested in the answer if you want to pop a comment in below this at a later stage.

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Hi Brian,

The recommended service interval on that car is 30,000 kilometres or every two years - whichever comes first. So, not knowing your mileage, your car should have been serviced at least twice already with another due this year.

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Hi Bernadette,

Sounds to us like the Qashqai is not a good one and it is likely to keep costing you money. We'd advise you trade it in for another car.

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Hi Annelize,

I'm afraid that's too complicated to illustrate on this page and, actually, it's recommended that several special tools are used when changing this engine's timing belt. If you do not have those, we suggest you invest in a workshop manual for the car, pay to access a service such as Autodata or give the car to a good mechanic to do the work.