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Hi Debra,

It’s kind of difficult for us to diagnose a car over the internet unfortunately, but it sounds as if you may have a whole host of problems there. You’re quite right in that rattles are often something to do with either the timing belt or chain or the camshaft mechanism, but if you’re getting multiple fault codes on a diagnostic it could be that there’s a bigger issue that is causing lots of systems to develop issues. Have you brought it to a Volkswagen main dealer yet? That would be our recommended course of action.

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Hi Ebere,

You’ll need two crucial documents. You’ll need the V5C form, which is the vehicle’s identity papers (it’s the red, pink and blue form with the car’s reg number, VIN number etc.) and you’ll need an invoice showing the date and location of sale and the amount paid for the car.

Other than that, you’ll need the usual proof of identity for yourself (passport or driver's licence, utility bill with your home address etc.).

I’d suggest you have a good careful read of two pages before you start out:

1 - from www.citizensinformation.ie

2 - from www.revenue.ie

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Hi Martin,

Dealer seal isn't really worth it in my opinion because for most of the year Irish roads aren't gritted and salted. I know they are this week, but a regular trip to the car wash will do just as good a job as 'dealer seal.' Protect coating is pretty similar. You'd be better off just keeping the car in good condition and taking care of stone chips etc as and when they occur. Step back protection is like any form of payment protection insurance - it has its uses, but buy carefully and make sure you study the small print with great care. 

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Hi David,

No, you would only have to pay VAT if the car were younger than six months old or had mileage of less than 6,000km. You will need to show that VAT has been paid when the car was originally purchased in the UK though.

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Hi Martin,

It’s going to be a lower-slung, 'coupe' version of the X1 SUV, with a higher price tag and a coupe-like roofline in the mould of the bigger BMW X4 and X6. It’ll mostly carry over the engines and chassis from the X1, which means the entry level model could be the 150hp 2.0-litre 18d engine. We’ll have more details towards the end of September after the car is officially unveiled for the first time at the Paris Motor Show.

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Conor,

It’ll be arriving in 2017, and we should see a full production version appear, if not at the Paris Motor Show in September, then at the Detroit show in January.

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Hi Niall,

Because each dealer’s business is different. Most, if not all, used cars on a dealer’s forecourt will have come in as a trade-in, so the price that the dealer needs to ask (in order to cover their costs and turn a profit) will be different. The amount that they offered the previous owner for that trade-in will be based not just on the intrinsic value of the car itself, but on a number of other factors, especially how many of that make and model the dealer might already have in stock and has to sell before that one moves on. Plus, each dealer has differing overheads such as ground rent, investments in showrooms, staffing levels etc. Beyond that, some dealers offer comprehensive and proper warranties on their used stock, the cost of which has to be factored into the price of each car.

Which is not to excuse dealers from random pricing. One of the great limitations of the Irish used car market is that, unlike the UK where we have access to thinhs such as the CAP Guide and Glass’ to give solid indications for second hand trade values, in Ireland it’s a much more suck-it-and-see, sure-it’ll-be-grand approach.

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Hi Raj,

Generally, I wouldn't think that a gearbox issue would damage an engine - it's usually the other way around, and if there were a gearbox issue, the engine management system should pick up on it and adjust things accordingly.

But... Audi gearboxes are usually pretty robust so the fact that this one has failed could be an indication that the car has been abused or not cared for properly. Fair enough, it could be a genuine 'just one of those things' failures, but it might be worth getting the car inspected by an independent engineer such as the AA to allay any fears. 

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Hi Marc,

Dealing with insurance companies is like trying to teach a Labrador the entire works of Shakespeare – you can do it, but it’s frustrating and rarely results in the outcome you were hoping for. I think in the first instance, get a letter from your Audi dealer (and make sure it’s the garage YOU want to deal with, not one your insurer is suggesting) and get a letter from them that you can show to your insurer saying that a replacement is the best option. Then prepare to spend a LOT of time on the phone and on email reiterating this to various claim adjusters and customer service bods for probably weeks on end. Eventually, you may get somewhere, but to be honest, the path of least resistance looks pretty tempting here…

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Hi Tony,

There's no major recurrent fault for the flywheel on a Q5 specifically (although dual-mass flywheels generally come in for a lot of reliability criticism across all brands), but there was a recall for Volkswagen Group 2.0 TDI diesel engines a while back to replace faulty flywheels, so it's worth checking to make sure that's been done. If it doesn't show up in the service history, get in touch with Audi Ireland customer services, as they should be able to find out if a specific vehicle has or has not had the work done.