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Loads of problems with my Opel Astra...

Hi,

I have a 2006 Opel Astra 1.4 petrol. The management light is on and a mechanic said he thinks it's just an oxygen sensor, but recently my car has not been able to blow out hot air. The coolant seems to be gone, but it was only topped up recently and the engine is very hot after I drove it today and it sounded really loud when I turned on my air conditioning. Also, it is slightly vibrating and there is a whistling noise coming from the car.

Any help is welcome

Amy Taylor (Dublin)

Jan 2014 Filed under: fault

Expert answer

Hi Amy,

It sounds like there are a few things wrong here. If the engine management light is on then the garage really needs to plug the car into a diagnostic machine to find out exactly what it is. A mechanic can't just guess. It needs to be sorted sooner rather than later.

If your coolant was gone then the engine would seize up and stop running. You should get plenty of warning of that with the coolant temperature gauge or warning light. If it's not blowing hot air (assuming the engine is warmed up properly, as that's where the heat comes from) then it sounds like an issue with either the thermostat or the heat exchanger.

Overall, I think you need to take the car to a different mechanic and go through all these issues with them.

Best of luck.


How can I get my dealer to fix my Audi?

Bought an Audi A6 from a dealer in Dublin last Monday; on Wednesday a fault appeared on the dash about the gearbox fault code 17090; rang the dealer on Thursday and told he will not fix the car; took it the main Audi dealer and did a diagnostic check and was told the car is not safe to drive.

What do I do now?

Damien Oconnell (Clonee Dublin)

Jan 2014 Filed under: gearbox

Expert answer

Hi Damien,

Right, did the dealer offer a warranty? If so, any faults should be covered. Even if they didn’t, you’re quite right — under consumer protection laws a product has to be ‘of merchantable quality’ and clearly that car isn’t. I’d ask for something in writing from the Audi dealer that inspected the car, setting out exactly what the fault is and then if the dealer still won’t play ball, get your solicitor on the case.


Should I buy from BMW direct or not?

Thank you so much for answering my other question. You are providing a fantastic service.

I am planning on buying a BMW 520d (2010 or 2011). BMW dealers offer a two-year warranty but charge more for the car. I was wondering if it would be better/possible to buy from another SIMI dealer and maybe purchase a warranty myself from BMW at www.bmw-warranty.ie

Thanks a million, Bill

Bill Hughes (Dublin)

Jan 2014 Filed under: warranty

Expert answer

Hi Bill, glad we're of assistance - spread the word!

In answer to your question, it's something of a yes and no. Yes, you could potentially find a cheaper 5 Series by shopping somewhere other than a franchised BMW dealer, but why then try and buy a warranty from BMW? Part of BMW's second hand car warranty package is a full inspection of the vehicle and a check of all major components. Assuming that they would warranty your car unseen, there would almost certainly be a loading on the premium to reflect the fact that they are effectively insuring an unknown car against failure.

So, I would suggest one of two things - either stick with the full franchised BMW second hand package (which is actually pretty keenly priced once you factor everything in) or buy elsewhere and go to a third party for the warranty insurance. Mapfre is pretty much the only game in town in Ireland for aftermarket warranties at the moment, and it has a simple online application form so you can work out the cost of the warranty before you buy the car. Here's the company's website.


How many cars were imported in 2013?

How many cars were imported in 2013?

John Wilkins (Cork)

Jan 2014 Filed under: importing

Expert answer

Hi John,

There were a massive 49,762 cars imported in 2013 according to Cartell.ie, up from 38,265 in 2012.


Should I be afraid of rear-wheel drive?

I need advice on front-wheel drive cars... like BMW and Mercedes-Benz. Do they have driving probs in snow, ice, frost and heavy rain? I am hearing lots of horror stories. Are the stories true? Can you account for big sales of these type of cars in Ireland and UK if such problems exist?

Help please!

Eileen Devine (Kildare)

Jan 2014 Filed under: miscellaneous

Expert answer

Hi Eileen,

First up, we believe you mean rear-wheel drive cars. All BMWs (up to a new one launching later this year anyway) send their power to the rear or all wheels, and most Mercedes-Benz models do as well (though that's slowly changing). So, what's the 'problem' with rear-wheel drive? The stories you are referring to probably started off when we had those particularly long icy winters a few years ago. Many drivers of rear-drive cars found themselves stranded when others sailed past. This is down to lack of traction.

In a front-engined, rear-drive car there is very little weight over the driven wheels so in very slippery conditions it can struggle to put its power down. Most normal cars (i.e. not executive or sporty) are front-engined and front-wheel drive, where the weight of the engine over the wheels helps in low-grip conditions. Saying all that, sales of BMWs and Mercs etc. with rear-wheel drive are very high in countries that consistently have much worse weather than us, but the difference is that they habitually change over to winter tyres for a fixed portion of the year. These have a massive effect.

Back in Ireland, BMWs and Mercs are bought in relatively large numbers due to their status and image, yet they're not as expensive as they used to be. Most of the time here the lack of rear traction is not an issue, though some drivers don't like the feel of a rear-drive car in wet conditions. They're no less safe though, especially the latest models with all their driver aids.

Personally, I prefer rear-wheel drive, but I'd advise all buyers to try a range of cars to see what they like.

Hope that helps you understand those stories a little!


I want to replace my Yaris with a MINI.

I currently drive a 2008 Toyota Yaris Luna, 1.0, five-door, petrol. I've had the car since 2008 but didn't buy it new; I'm the second owner. It has never given me a minutes trouble, I've had it serviced most years at a main dealer, no major issues have ever come up - just new brake pads and other small things that you'd expect when you've been driving the car for years. I bought the car with a loan from the credit union, which I've paid back so there's nothing owed on it.

All that being said I'm really bored of it! I've wanted a MINI since I was in my teens and I would absolutely love one! I can probably only afford to spend an extra €1k max on top of trading in my Yaris. Do you have an idea roughly what the trade-in value for the Yaris would be? Seeing as I'd have to buy an older MINI would I be opening myself up to a bigger chance of expensive things going wrong with the car? All I've ever had to spend on the Yaris is service costs and new tyres so am wary of changing for that reason.

Stella Greene (Dublin)

Jan 2014 Filed under: choosing used car

Expert answer

Hi Stella,

OK, the good news is that your Yaris is an in-demand model and values for cars from around that era are holding up well because of the scarcity of new car sales since the financial crash. I'd hope that you'd get around €8,000 for it, but let's play safe and assume you get €7,000 and you can add your €1k to that. That opens up an entire world of MINIs to you, and not just old models - you should be able to get into the second-generation post-2006 model, which is noticeably more refined and well made. I'd suggest trying to track down a nicely specced 1.6 Cooper and enjoy the heck out of it. As a MINI owner myself, I can tell you that they're great fun to drive and not quite as impractical as you might think.

Now, reliability. There's no two ways about it - Toyotas are staggeringly reliable and break very rarely. MINIs aren't bad, not bad at all, but they're just not quite as bank-vault solid as the Japanese car. Buy carefully, make sure you get one with a full and complete service history and you should be fine. Regular servicing isn't too pricey (about €190 for a normal service) and fuel economy should be pretty good too.

Hope that all helps


Should Volkswagen replace my Golf's sensor?

My 2007 Volkswagen Golf has its ESP light display on. My Volkswagen dealer told me that it was the pressure sensor on the ABS would need replacing and could not be fixed. He told me it would cost €1,500, which I think is outrageous! After some research I saw in the UK that Volkswagen is replacing these free or labour only as there is a known fault.

Any advice/help would be appreciated.

Patrick Martin (Dublin)

Jan 2014 Filed under: fault

Expert answer

Hi Patrick,

We haven’t been able to find any evidence of a Volkswagen-instigated sensor replacement programme, but it seems that there are two possible issues here. First, some of the problems may just be brake and tyre dust covering the sensor and a proper clean might do the trick. Secondly, it could be that the wheel-hub is failing, and that is what is triggering the sensor issue so we’d advise getting the car inspected properly to see if that’s the case.


Life expectancy of a modern Ford diesel?

My 2008 Ford Galaxy Ghia 2.0-litre diesel has 245,000km on the clock and it is driving great. What is the life expectancy of a modern diesel engine?

Mervyn Boles (Dublin)

Jan 2014 Filed under: mileage

Expert answer

Hi Mervyn,

Generally speaking, most car makers design major parts such as engine heads, blocks etc. for a life of around 400,000 to 500,000km. That said, if you look after the car properly, keep it serviced and be prepared to spend the cash to replace major components from time to time, the total life is essentially unlimited. It’s all down to the care the car gets a lot of the time.


Am I liable for motor tax arrears?

Thinking of buying a second hand car, but the tax is six months out of date. Am I liable to pay these arrears or do I tax it from the time I buy it?

David Mooney (Ballyfermot)

Jan 2014 Filed under: taxation

Expert answer

Hi David,

No, but the previous owner will be liable and will have to pay the back tax and a penalty.


Are you aware of any issues with the Citroen C5?

Are you aware of any issues with the 2.0 Citroen C5 VTR+, 2008 model? Would it be a good second hand car to buy?

Brian Deegan (Maynooth)

Jan 2014 Filed under: reliability

Expert answer

Hi Brian,

The second-gen C5's a pretty solidly built car actually, with only electrics and suspension causing regular problems. Check and make sure all the buttons and switches work properly, listen for any clonking noises from underneath and as long as it has a full service history, you should be OK.