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What's up with my Ford's stop-start system?

I have a 2017 Ford Escape. The auto start/stop functionality stopped working after Ford dealership regenerated the computer because the car would sporadically die at intersections. Now, when I have complained the auto start/stop functionality doesn't work they have provided me a list of 10 plus scenarios when the functionality will not work. If the engine is cold, too hot, if devices are plugged in, battery low etc. It seems like this is an excuse for a software bug that Ford doesn't want to address in older models.

Your opinion is welcomed

Beth Mills (Indianapolis)

Feb 2019 Filed under: fault

Expert answer

Hi Beth,

Stop-start systems from all car makers do indeed have a long list of situations in which they won't work. We get so many queries about it that we wrote a guide called Why won't my car's stop-start system work?

It's certainly preferable to have the stop-start system not working rather than the car cutting out when you don't want it to.


LED lights on the Hyundai Kona?

Hi,

Does the Hyundai Kona 1.6 diesel have LED headlights with high beam assist? I am a disabled driver and find this would be a great asset as I have this on my VW Passat. Thank you for your time.

Noel, County Roscommon

Noel Mc Hugh (Carrick On Shannon, Co Roscommon)

Feb 2019 Filed under: lighting

Expert answer

Hi Noel,

No, it does not appear so. The daytime running lights are LED and the headlights are a projector design. There is automatic turning on of the lights when it is dark, but not of the high beam. It does not appear to be on the options list from Hyundai Ireland, either.


I get a smell in my car and no stop-start...

When I stop the car and auto start/stop DOESN'T kick in, I get a bad chemical smell in the car. I wonder is this due to the air conditioner or could there be another reason?

Andrew Lawrence (Bristol)

Feb 2019 Filed under: fault

Expert answer

Hi Andrew,

I can't think why that would be the air conditioner, to be honest and I would strongly advise you to get the car looked at by a good mechanic to get to the bottom of the issue before any long-term damage is done.

Hopefully it's something small.


Motor tax on a 2010 Ford Mondeo auto?

How much is the tax on a 2010 Ford Mondeo 2.0-litre automatic?

David Bevan (Bruff Co Limerick)

Feb 2019 Filed under: taxation

Expert answer

Hi David,

Right, I’m going to make a couple of assumptions here — one is that this is the 140hp 2.0-litre TDCI diesel that we’re talking about, and that it’s the post-2010 facelift model. If so, then CO2 emissions for the automatic model are 149g/km, and that means you’re in Band C for motor tax, which is €390 a year.


Will the Government alter our tax bands?

Hi guys,

I currently have a 2017 Audi Q5 190hp quattro auto S line, which would be due a change for Jan 2020. Road tax is €280 now, but I see from the full WLTP figures applicable from 1/9/2019 the tax will be €1,200, which is a crazy increase, and VRT will also get a huge hike. Do you know if the Government intend to widen the emissions bands to counteract this before 1/9/2019 or should I be looking at buying for 192? Opinions please.

Thanks

Pat

Pat Higgot (Dublin)

Jan 2019 Filed under: taxation

Expert answer

Hi Pat,

Short answer is no, we don’t know. And nor does anyone, as yet. It seems more than likely that the Government will be making tweaks to the tax system this year, and SIMI (the Society of the Irish Motor Industry) has been lobbying for a movement of around ten per cent at the top end of each tax band. The EU has stated that the transition to WLTP has to be ‘revenue neutral’ so theoretically, something HAS to be done to mitigate any major increases in cost for consumers.

There’s always a but, though… The Government could theoretically say that leaving the system as is pushes people towards electric and hybrid models, and therefore is part of the overall environmental strategy, or they could decide that for the moment the tax system can continue to be based on the existing NEDC2 correlated figure.

We shall have to wait and see.


How would you rate the diesel Hyundai Kona?

How would you rate the 2019 Hyundai Kona 1.6 diesel automatic? Is it as reliable?

Marlene Zammit (Malta)

Jan 2019 Filed under: choosing new car

Expert answer

Hi Marlene,

In terms of reliability, I wouldn’t have any worries — Hyundai’s reliability reputation is iron-clad, and besides; if you did have any trouble with it, there’s that five-year, unlimited mileage warranty backing it up. One word of caution though. The Kona’s best engine is the 1.0-litre T-GDi petrol version, which is a sweet engine with good economy and might be a better ownership bet unless you’re doing big miles every year. Alternatively, it’s well worth checking out the new all-electric Kona, which has a really long one-charge range. 

Read all our Hyundai Kona reviews here


Is Audi's 191 deal too good to be true?

Audi appears to be offering a very good deal on a new A4 with a style kit and an automatic upgrade for free at the moment; is this too good to be true? Can you get both on one car?

Simon MacMahon (Navan)

Jan 2019 Filed under: choosing new car

Expert answer

Hi Simon,

We’ve double-checked this with Audi, and yes — under certain circumstances you can have both the upgrade pack and the free auto gearbox on your A4. The 191 complimentary Style Pack includes a metallic paint finish, ambient lighting pack, heated front sports seats, comfort armrest and front parking sensors. The Audi A4 Style Pack also comes complete with 18-inch alloy wheels on SE models and 19-inch alloys on the S line, offering a customer saving of over €4,000 for the SE and €4,500 for S line model. It’s only available in limited quantities though, and only up to the 28th of February.

As for the automatic gearbox offer, that’s a dealer-led promotion, where dealers are offering this on certain models, so you might need to ring-around your nearest Audi dealers to make sure you can avail of that on the car you want.


Which car has all these bits of equipment?

What car has auto park assist, electric opening sunroof, automatic gearbox, diesel engine and auto tailgate?

Tom Berry (Menstrie)

Jan 2019 Filed under: optional extras

Expert answer

Hi Tom,

It kind of depends on what price range you’re looking at. The more expensive you go, the more available such options are. The likes of a BMW 5 Series or an Audi A6 would be the easiest to find with all of these options on the one car, but it becomes much more problematic if you’re shopping lower down the price lists. Come back to us and let us know your budget for more useful assistance.


Have you pricing for the new Audi Q3?

Hi, any pricing on the new Audi Q3 please? Iinterested in diesel auto.

Thanks

Pat

Pat Higgens (Dublin)

Dec 2018 Filed under: choosing new car

Expert answer

Hi Pat,

As it happens, Audi Ireland has just announced that the new Q3 will start at €39,600. We don't have the full price list yet, but you can read more in this news story.


What new hybrid would suit my aunt's use?

Hi,

My aunt is looking at buying a hybrid. She currently has a 2010 SEAT Ibiza with 40,000km on the clock, which is in immaculate condition. As indicated by the mileage she doesn't do much driving and what she does is city and suburbs. She's interested in a new hybrid (as opposed to electric - she thinks it's too early in its development) that is reliable. Ideally she'd like an automatic, but doesn't want to pay a huge premium for that. Her budget is €20,000 plus the Ibiza.

What would you suggest?

Thanks

Enda

Enda Lowry (Dublin)

Dec 2018 Filed under: hybrid

Expert answer

Hi Enda,

For starters, as far as I can work out, all new hybrids currently on sale are automatic, so there's no such thing as paying a premium for that side of things. On a trade-in, I'd suspect that your aunt will get no more than €3,500 for the Ibiza, even though the mileage is very low, so let's work with a budget of around €23,500.

That would get the top-of-the-range Toyota Yaris Hybrid, which is a perfectly good car for low mileage use by one person. The Yaris has been updated recently and it remains a very solid buy. For a few grand more, the entry-level version of the brand new Toyota Corolla Hybrid is within reach, which is a far more substantial car, but outside the budget you mentioned.

There are no other new hybrid cars on the market within budget, I'm afraid. At this price point, we'd suggest that an efficient petrol engine is possibly better value, but if your aunt really wants a new hybrid, then the Yaris is not a bad option at all.


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