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What to do with Mazda6 problems?

I have recently had a problem with my Mazda6 that has now covered 17,000 miles. This concerns a shuddering at speed that starts around 60 and is noticable right past the legal limit. It does not feel like an out of balance wheeland it seems to have come on suddenly.

Additionally I have experienced a problem with the Bose car entertainment system losing the preset stations. Tthe last time this happened there was a noticable 'popping' sound and I thought it had blown up.

Do you know if the shuddering and problems with the stereo are commom problems? I am going to contact my dealer and obviously am concerned that they may try to pass this off as damage and charge me for the repair.

What do you recommend?

Tony Briggs (Newcastle)

May 2010 Filed under: warranty


Expert answer

Hi Tony,

Based on your description of the shuddering problem our first thoughts would be wheel balancing, even if you think it doesn't feel like that. Obviously it's difficult to analyse such a problem over email. To be safe you really should get that looked at as soon as possible. Given that your car has such low mileage I assume it is still under warranty. In that case, book it in at your dealer right away and tell them about the stereo issue too.

We've asked Mazda to comment too. See below.

Shane O' Donoghue - Complete Car Adviser
@Shane_O_D


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