Is there something wrong with my Volkswagen Polo?
Hi, I have a 2002 Volkswagen Polo Comfortline 1.2-litre. I bought it a few weeks ago and I have taken it for short journeys about two or three miles. It got its NCT five days before purchase, but I noticed the needle on the petrol gauge going down slowly, but on a two or three mile journey I didn't expect it to move at all? This is my first car so I'm panicking.
Thank you!
Bryan Barrett (Limerick)Jul 2014 Filed under: fault
Expert answer
Hi Bryan,
The fuel gauge should not visibly go down over such a short drive, no matter how fast you're going! If there's a fuel leak then it's a big one to cause that, so start up the car in neutral with the handbrake on in a safe location (in the dry preferably) and get out and look underneath for any signs. If there is one we recommend turning off the car and having it towed to a garage for a repair.
However, it may well be that the gauge or the sender unit in the fuel tank are themselves faulty and it could be an inexpensive fix. Either way you should bring the car back to where you bought it (assuming it was a trade sale and not a private one) and insist they accompany you on a drive so you can demonstrate the problem. If there's a warranty in place this kind of thing should be covered.
Let us know how you get on
I need help finding a diesel car for €2,000...
I need help finding a diesel car for €2,000: I need a car to carry two small kids also, something up to 1.6 maybe, was thinking of a car in the Peugeot 307 or Renault Mégane size, looking for something reliable to keep for a few years, so any help would be greatly appreciated.
Thanks for your help,
Barry
Barry Slye (Cork)Jul 2014 Filed under: diesel
Expert answer
Hi Barry,
To be blunt, you're going to struggle to get a decent diesel engined car at that price level. There do seem to be one or two diesel Peugeot 307s or Renault Méganes around at that sort of money but we'd advise serious caution before purchase - neither have a great reputation for reliability.
Unless you're covering mega-miles every week, you would probably be much, much better off getting a tidy 1.4 petrol hatchback, perhaps a circa 2002 Toyota Corolla? Really solid on the reliability front, excellent fuel economy and affordable motor tax. It would be a much better idea than going all out for diesel but ending up with a less reliable car.
What do you think?
Should this dealer replace my engine for me?
I bought a Hyundai i30 off a dealer last July; I paid €6,500 with my own car, which I got €1,600 for. I had six months warranty and in March I discovered an oil leak and brought it to my own garage just up the road. He put in a seal and it cost €100. Then in May the starter went in the car so I had to pay €400 for a new starter.
Then last week I was driving down the road and without warning the car just started to seize. I pulled in and turned off the engine. It was leaking a lot of oil and my local garage collected it. I decided to ring the person I bought it from when I discovered that the engine was gone in my car. I was shocked and expressed my concern to the dealer I bought it from. He told me my warranty was out and that he was not liable, though he said if I paid for an engine that he would fit it free of charge. This will cost me €800 to €1,000 on top of what I paid for the car. My local dealer told me that the engine had been opened before and he found this strange. My question is, is the dealer who sold me the car liable considering it was the engine?
Martina Murphy (Kerry)Jun 2014 Filed under: warranty
Expert answer
Hi Martina,
OK. In the strictest terms the dealer is right - if the car is out of warranty then there's nothing he legally has to do. The fact that you took it to your own mechanic in the first instance also probably gives him a get-out clause. Check the fine print of the warranty to see if it includes a coda about where the car must be serviced and maintained in order to keep the warranty in place.
Now, there are a couple of other things worth considering. If the engine was genuinely faulty, and you can prove that the dealer in question knew about this before he sold it to you, then you have a case under the Sale Of Goods And Supply Of Services Act. It would be very tricky to prove beyond a reasonable doubt though. The fact that he's offering a reduced rate to replace the engine could either be interpreted as a sincere gesture of goodwill or the act of a guilty conscience.
Either way, it's worth doing two things. Put pressure on the dealer, warranty or no warranty, to replace the engine free of charge - simply because a car is out of warranty, a major component like the engine shouldn't be failing in this day and age. Secondly, have a word with your solicitor and see what they make of it. You may have a case.
Finally, how old is the car in question? If it's under five years old, then it should still be covered by Hyundai's own unlimited mileage warranty.
Let us know how you get on
How do you rate the Volkswagen Scirocco?
Hi guys,
How would you rate a used Volkswagen Scirocco, say 2011/12 model? The majority of cars in the used market seem to be the 1.4 TSI 122hp model; is this engine strong enough for the car, or would I be better going for the 2.0-litre diesel? Majority of my driving is in town with some motorway driving at the weekend.
Thanks
Gary
Gary McClelland (Dublin)Jun 2014 Filed under: choosing used car
Expert answer
Hi Gary,
We rate the Scirocco very highly indeed. It's peachy to drive, quietly handsome and surprisingly practical for a coupé. The 1.4 TSI petrol engine is actually fine in the Scirocco, although it can't really cash the cheques the body is writing. It's got more than decent performance, but if you want some proper thump, then the 2.0-litre 140hp diesel is definitely the better choice. Best of all though is the 2.0 TSI with the engine from the Golf GTI. It can get a little thirsty if you drive it like it begs to be driven, but as an all-rounder, it's very hard indeed to beat.
Should I go for 1.6- or 1.9-litre TDI Audi A3?
Hi,
I'm looking to buy an Audi A3 diesel, changing from a 2003 petrol Toyota Corolla. I would like to go up perhaps five to six years. There seems to be a lot more 1.9 TDI engines around than 1.6, which was what I had thought I would go for. Would you be able to tell me if there is much difference in mpg between them? I would do a good bit of driving per week and I want something that's more fuel efficient.
Jacinta Woods (Ennis)Apr 2014 Filed under: diesel
Expert answer
Hi Jacinta,
Essentially the old 1.9 TDI Pump Düse engine is just a bit less sophisticated than the newer, cleaner 1.6 TDI common rail engine. That said it's still pretty economical and while you could potentially get 60mpg from the 1.6 you should pretty easily get low-fifties-mpg from the 1.9.
How do I cure my BMW's overheating?
Hi, I have a BMW 320 Convertible, which had a reconditioned engine with new radiator about eight months ago, but it now keeps losing water! Sometimes I fill it and it will be fine for weeks; other times it empties in days. Now the temperature gauge is shooting straight into the red even when filled up with water.
What do I do?
Leah Johnson (Berkshire)Mar 2014 Filed under: fault
Expert answer
Hi Leah,
The first things we'd look at are whether the thermostat is stuck closed or the system needs bleeding of air. Please do not drive the car with the temperature gauge in the red for any length of time or you could cause major engine damage.
Let us know how you get on
My car doesn't have the options it's supposed to have. Help!
I recently bought a new Citroen C4 Picasso (semi-automatic). I informed the dealer a number of weeks ago that the car I bought did not have the rear parking sensors, which my model was supposed to have. The dealer has not responded to me on this issue but has informed me that he no longer has the dealership for Citroen. I would appreciate any advice on my way forward here in relation to who should I contact about this matter and how and in what way my warranty will be honoured.
GERARD O CONNOR (LIMERICK)Mar 2014 Filed under: optional extras
Expert answer
Hi Gerard,
OK, it's basic consumer law at work here. Assuming your contract was made with the dealer when he was still a Citroen main dealer, then he must honour the original deal that was made. If not, you've been supplied with the car either as a mistake or under false pretences. It doesn't matter that he doesn't have the Citroen franchise any more - he can still order a car from them under the EU's block exemption rules. If he tries to fob you off saying that his new franchisee won't let him, don't buy it - he must still fulfil the original contract. If there's still no joy, contact Citroen Ireland directly - they're located in Airside Retail Park, Swords, Co. Dublin and explain your situation.
Do let us know how you get on.
Which insurable starter car should I go for with €3,000?
Hi, I have about €3,000 to spend on a starter car. Most of my driving would be on the weekends sight-seeing. Insurance would be a factor with the engine size. The 1.4 petrol Golf seems to the most reasonable with insurance.
Thanks
Gary Fitz (Dublin)Mar 2014 Filed under: insurance
Expert answer
Hi Gary,
Very, very hard to go wrong with a Golf for your starter car. Cheap to buy and maintain, but if you get a nice one, clean it and care for it, it'll look every bit as classy and desirable as a brand new one. The 1.4 has all the performance of a slow moving glacier, but that's probably why the insurance is so cheap. It's also worth having a look for a nice 1.4-litre MINI One, if only for the sheer fun of the thing, or if you wanted to be really, really sensible (and shave even more off the insurance) you could track down a 1.0-litre Toyota Yaris.
Let us know how you get on
Help me choose a small, reliable, economical car to run.
Help! I'm looking at buying a new car - I currently have a 1.0-litre petrol Nissan Micra and I have a 110km round trip commute to work five days a week. I am looking for a small, reliable, economical car to run.
Any help would be greatly appreciated.
Elaine Henry (Sligo)Mar 2014 Filed under: choosing used car
Expert answer
Hi Elaine,
If you want to stay with a small car then can I suggest tracking down a nice Ford Fiesta? Your €8k budget won't quite stretch to a new EcoBoost model, but the older 1.25 petrol engine is still a sweet, economical and reliable unit.
If it's maximum economy you're after then you need to think of a small diesel. How about a Peugeot 207 1.4 HDi? Hard to track down but 65mpg is easy.
Better yet, you could trade up altogether. €8k should get you into a nice 2008 SEAT Leon 1.9 TDI - hugely reliable, spacious, economical and really good to drive.
Let us know what you think
I'm thinking of buying a 2006 Hyundai Tucson.
I'm thinking of buying a 2006 Hyundai Tucson 2.0 diesel with 90k on the clock and NCT to March 2016. I drive from Kildare to Wicklow a few times a week and need something reliable. Know anything about them?
Swill Rey (Wicklow)Mar 2014 Filed under: reliability
Expert answer
Hi Swill,
They're largely excellent. The Tucson has very few reported recurring problems - in fact it has virtually none. Two things to watch for: the miles per gallon readout on the dashboard is configured in US miles per gallon, not European so there can be a confusing variance between what mileage the car says you're getting and what you're actually getting. Secondly, the Tuscon, while a fine car, comes from the last generation of Hyundais before the really, really good modern ones came along. So, it's still a nice enough car to drive but it can't match the refinement, handling or interior quality of its replacement, the ix35.
