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Where best to service my Maserati?

What would the annual servicing cost be on a 2008 Maserati Quattroporte and can you get it serviced in Dublin?

Neil Macca (Dublin)

May 2013 Filed under: servicing

Expert answer

Hi Neil,  

You can’t get it serviced in Dublin, I’m afraid. The only franchised Maserati dealer on the island is Charles Hurst in Belfast (lovely people, give them a shout). Generally speaking a major service is going to cost around the £1,500 to £2,000 mark (say €1,700-€2,300), but with a car of that age a lot will depend on what work needs doing.


Any issues with this Jaguar or Mercedes?

Hi,

Looking to buy a Jaguar XK 3.0 d or Mercedes E-Class 2.2, both 2009 models; are there any issues with these cars?

Thanks

Ed Donnelly (Dublin)

Apr 2013 Filed under: choosing used car

Expert answer

Hi Ed,

Do you mean a Jaguar XF? The XK was the fast V8 coupe, and never had a diesel engine. If it is the XF, then they’re pretty solid cars. The diesel engine needs careful checking to make sure that the diesel particulate filter is working properly, and that the cam belt has been changed every 160,000km. Also listen for clonking suspension and check for cracked alloys, and make sure all the electrics are working properly. If it has a full service, then it should be fine.

As for the Merc, that generation of E-Class was very badly built, and you need to check and make sure that it’s been back in for all its ‘service recalls.’ Check for leaks from the transmission and the radiator, and the air mass sensor often triggers an engine warning light. Electronics are deeply suspect, and if the car vibrates under acceleration, the gearbox could need replacing.


How to update the Bluetooth on my Renault?

How do I go about contacting Renault to request that they update the firmware on their Bluetooth radios?

I have a 2012 Renault Grand Megane, but the list of approved phones for the Bluetooth is for phones built on or before December 2011. Obviously, there are a lot of new phones that have been created since then including iPhone 4S, iPhone 5, Samsung SIII, IV, Sony Experia T, Z etc. These newer phones are not compatible with the Bluetooth on the radio. If one connects their phone to the Bluetooth so as to have a hands-free option, they risk upsetting the electronics in their car.

Really, what I would like to know is if Renault intend to update the firmware to accept the newer phones that have come out since Dec 2011?

Jason Wynne (Galway)

Apr 2013 Filed under: Bluetooth

Expert answer

Hi Jason,

I would imagine that the simplest thing to do would be to contact your nearest Renault dealer and ask if they can update or upgrade the software in your Megane. There is a faint possibility that the system might not be compatible with newer phones, but I think a call to the service department should get things moving.


Tell me about the Volkswagen Touareg...

Does mileage matter on a Volkswagen Touareg 2.5 TDI? Also are there any common problems with the same vehicle?

Philip O'Meara (Dublin)

Apr 2013 Filed under: choosing used car

Expert answer

Hi Philip,

 

Mileage does matter, of course, but not half as much as service history. If it’s been properly looked after, then the Touareg is well-made and reliable, but the 2.5 TDI engine is prone to blowing turbos, and breaking its water pumps, and they’re very hard on tyres. Also, check carefully underneath for any signs of damage from over-enthusiastic off-roading.

 


Can you recommend an MPV for up to €18,000?

Changing to a seven seater soon. Could you assess the merits of the Nissan Qashqai+2, Toyota Corolla Verso, Opel Zafira and Volkswagen Touran? Fourth child on the way so will need to use an extra seat regularly. Budget of €15,000 to €18,000 maximum.

Yvonne Curran (Kilkenny)

Apr 2013 Filed under: choosing used car

Expert answer

Hi Yvonne,

The Qashqai+2 is actually a very nice car, but a proper seven-seater it's not. Those two seats in the boot are really for occasional use only and frankly I think you're going to have trouble wrestling a bulky, heavy infant car seat back there.

Of the other two, there are lots of Zafiras around to choose from so I'd be very, very fussy in choosing one with the colour and spec you like as well as a full service history. You can always walk away and find another one if you need to. But actually, of the three, we'd go for the Corolla Verso. It's not exciting to drive or look at but Toyotas tend to be indestructible and the space inside is simply cavernous.

Hope that helps


What do you think about a high-mileage Audi A4?

What are your thoughts on an Audi A4 2.0 TDI with relatively high mileage (100,000 give or take)? 2008 onwards would only be considered due to lower tax. Anything to look for other than full service history?

Shane Sheridan (Dublin)

Apr 2013 Filed under: choosing used car

Expert answer

Hi Shane,

As with any current turbodiesel model, the first thing to check is the diesel particulate filter. Drive the car at a steady 2,500rpm in fourth gear for around 16km and see if the DPF warning light goes out. If it does, all is fine. The 2.0 TDI engine needs a cambelt change every 110,000km so make absolutely sure that's been done as it's an expensive job and a total engine failure if it goes when you're driving.

If the car has the MMI infotainment system then make sure that all the functions are working, as problems are apparently hard to diagnose and expensive to fix. Check the front passenger floor mat for dampness - the air conditioning system can sometimes flood with water draining down from the windscreen and leak onto the floor. Glovebox catches and (more worryingly) seatbelt anchors are prone to wear, so check both. Watch for tracking issues on S-Line cars with sports suspension. A dull thudding noise from the front might be a worn anti-roll bar drop link too.

Hope that helps


Are Volkswagen Golf Estates reliable?

Are Volkswagen Golf Estates reliable? I've heard they have electrical problems. The one I'm looking at is 2002 registered.

Thanks

Gavin Ward (Dublin)

Apr 2013 Filed under: reliability

Expert answer

Hi Gavin,

Here's the checklist for a 2002 Volkswagen Golf (hatchback or Estate):

- Check that alloy wheels have had copper slip grease applied behind them at each service, or the alloy can react with the steel hub and cause corrosion.

- Make sure the headlamps are in good condition, as they're a bumper-off job to replace.

- The rear screen wash-wipe can leak and run into the lock, shorting out the alarm and central locking. The door locks in general can give trouble.

- Most Golf engines need a cambelt change every 40,000 miles (64,000 kilometres). Diesel engines tend to get through a lot of oil.

- Clutch release bearings can wear out easily leading to a hefty clutch action.

- Ignition coils can burn out.

- A whirring noise could be a water pump failure.

- Slow starting or engine management lights often mean a temp sensor has failed.

- A tapping noise on start up may mean you need a cylinder head rebuild.

- If the car has sluggish acceleration it could be a crank or camshaft sensor failure.

- And if there are any issues with any of the main instruments then he whole display has to come out and be replaced.

That's a long list, we know, but if the car you're looking at passes those tests then it's likely to be a good one.


Should I consider a UK import?

Do you think UK imports reliable? What about rust under body from salt? What about clocking?

Jason Kelly (Dublin 18)

Apr 2013 Filed under: importing

Expert answer

Hi Jason,

UK imports are no more or less likely to be reliable or unreliable than are original Irish market cars. They're made in the same factory and road conditions are not so different. It could be said that we tend to look after our cars less well than our British cousins, and that prolonged exposure to Irish tarmac may wear out suspension components that much faster, but a careful inspection of any potential purchase should weed out anything suffering from either issue.

As for salt, we salt and grit our roads here now too, and as long as the car is washed properly on a regular basis, there should be no trouble. Again, if the underside of any car you're looking at buying is rusty, just walk away.

Clocking is, sadly, a serious issue and one could almost call it endemic. The best you can do is to check the mileage against the service record and have the vehicle checked by one of the car history experts such as Cartell.ie.

Hope that helps


Should an Auris use oil between services?

I have a 2010 Toyota Auris. It used two litres of oil between services, Toyota rebuilt the engine and it's still using oil. Is this normal?

David Ruttledge (Sligo)

Apr 2013 Filed under: fault

Expert answer

Hi David,

I'm afraid we need a lot more information than that to help you - and you've not sent us any contact details. Can you resubmit the question with the following information included please?

1 - What engine is this?

2 - How long in time and kilometres were between the services?

3 - Who decided to rebuild the engine and why?

4 - What exactly was rebuilt?

5 - What's the total mileage on the car?

Many thanks


Anything to look out for on a 2002 Mercedes C 180?

I'm thinking of buying a 2002 Mercedes-Benz C 180. Any major problems with this model?

Frank Lenehan (Lusk)

Apr 2013 Filed under: choosing used car

Expert answer

Hi Frank,

This is a pretty solid buy in general, though insist on one with a decent service history and do a thorough check of the car. Electrics can have gremlins in them so check each and every switch and button. Likewise, if it's automatic, walk away if the gearbox is very jerky and holds onto the gears for a long time even when you've not got your foot down. Watch out for knocking in the suspension too, as that could mean costly repair bills.

Hope that helps