Can I get a full refund on my faulty car?
I bought a 2007 Nissan Qashqai diesel from a SIMI dealer on Sat. 7th and 25 hours later into ownership it has developed the four following faults:
A) ABS fault light on dash after first test drive - solution agreed and accepted - a fault nonetheless.
B) Faulty driver side rear window - window does not rise up again after being lowered - this was noticed 1.5 hours after purchase.
C) Red engine warning light on dash after 2.5 hours of purchase - Nissan manual advises car needs to be reviewed professionally ASAP - thick white smoke from the exhaust.
D) 3.15pm Sunday 8th Jan. - car simply will not start. I have advised the dealer I want the car collected and a complete refund issued.
I believe I am entitled to do so under current consumer law (not of merchantable quality and unfit for purpose) - can you confirm?
Thanks.
Cathal Tiernan (Dunmore, Co.Galway)Jan 2017 Filed under: legal
Expert answer
Hi Cathal,
You are indeed entitled to a refund, but not immediately. Under the Sale of Goods and Supply Of Services Act, if a product is “not of merchantable quality” then you are entitled to a repair, replacement or a refund. It will be up to you and the dealer from whom you bought the car to discuss which of these will be the case, and most dealers will try at least to repair the car at first, as obviously that’s usually the most cost-effective route from their perspective.
You can demand a refund and nothing else, but I’d make sure you have a good solicitor on your side before doing that as technically if the dealer is offering you a repair then they are fulfilling their duties under the act.
Looking for an automatic Nissan Qashqai.
I am looking for an automatic Nissan Qashqai...
Rue M (Harare)Jan 2017 Filed under: automatic
Expert answer
Hi Rue,
No problem, have a look here: http://www.carzone.ie/search/result/cars/make/nissan/model/qashqai/transmission/automatic
Qashqai vs. Corolla reliability comparison?
Is the 2007 Nissan Qashqai 1.5 dCi comparable in reliability to the 2007 Toyota Corolla 1.4 D-4D? I most likely will be buying one or the other in the near future (but also considering the Toyota Avensis 2.0 D-4D) and my heart is saying Qashqai, but my head is saying Corolla (I do 20,000 miles per year).
I would appreciate an independent viewpoint
Thanks - Cathal
Cathal Tiernan (Dunmore, Co.Galway)Jan 2017 Filed under: reliability
Expert answer
Hi Cathal,
The Qashqai would be a reliable car in general terms, although they do tend to suffer from sagging suspension and occasional turbocharger failure on the diesel model. The engine management system can also go awry. The Corolla is perhaps not as perfectly reliable as is sometimes painted, but overall I’d expect it to be a little more reliable than the Nissan.
Nissan Qashqai or Toyota Corolla?
Hi, would you consider a 2007 Nissan Qashqai 1.5 diesel to be as reliable as a 2007 Toyota Corolla 1.4 diesel of similar mileage and condition? I will be buying one or the other in the next week or so and my heart is saying Qashqai, but my head is saying Corolla - can you provide an independent insight please? I do 20,000 miles per year.
Many thanks
Cathal Tiernan (Dunmore, Co.Galway)Jan 2017 Filed under: reliability
Expert answer
Hi Cathal,
The Qashqai is a reliable car, as are pretty much all Nissans, but the Corolla will still have the reliability edge. If reliability is ultimately your priority, then go for the Corolla. That said, if you really want the Qashqai, as long as it comes with a full service history and you keep it regularly serviced, we wouldn’t expect to see any major issues occur.
Is the Renault Megane diesel reliable?
Is a 151 Renault Megane 1.5 diesel a reliable car?
Tom Nelson (Maynooth)Dec 2016 Filed under: reliability
Expert answer
Hi Tom,
Yes, it is. Renault has really gotten on top of the quality issues that plagued the brand in the early 2000s and the fact that the engine (and pretty much all the bits you can’t see) are shared with Nissan should tell you a lot about their potential reliability.
We have heard of that 1.5 engine blowing turbos, but it seems to be a relatively rare issue. Nonetheless, as it ages you should definitely keep an eye on the various electrical and electronic systems as they can throw up niggling problems. That said, if you stick to the service schedule, it should be fine.
Tell me about the new Nissan X-Trail 2.0D...
Hi guys,
Regarding the Nissan X-Trail with new 2.0D engine now in the range, will we see this in the Irish fleet? When will the new 2017 X-Trail that is going to be supplied in US/Austrailia hit Irish shores and is the 2.0D reserved for that model?
Any info appreciated!
Thanks, Colin
Colin H (Kildare)Dec 2016 Filed under: future cars
Expert answer
Hi Colin,
The 2.0D X-Trail will be coming to Ireland, but it's not on sale until next November. By then I would expect that we would see an extensive facelift along the lines of what's on sale in Australia.
Next-gen Nissan X-Trail or Skoda Kodiaq?
Hi guys,
Regarding the Nissan X-Trail and its new 2.0-litre diesel engine, will it be introduced into the current X-Trail series or are we going to see the updated X-Trail (as per US/Austrailia) hit Ireland in 2017 with an updated engine range? Really appreciate any comment you have, as I'm looking at something in the Skoda Kodiaq/X-Trail range.
Colin H (Kildare)Dec 2016 Filed under: choosing new car
Expert answer
Hi Colin,
We’ve checked with Nissan on this and have been told that the 2.0-litre diesel X-Trail will be coming here, but not until October 2017. With that much of a time gap, we’d expect the X-Trail to have had its mid-life facelift by then, as you suggest, and it will more than likely follow the Australian and US update pretty closely in terms of styling and interior upgrades. As for how it will compare to the new Skoda Kodiaq, well – that sounds like a twin test to us...
How best to upgrade to a newer car?
Hi, I am thinking of changing my 2006 Nissan Navara in the next nine months. I was thinking of upgrading to 2011/12 Volkswagen Passat or Ford Mondeo and my budget is about €12,000. The problem is I don't know how to sell my own car. It's seen far better days and the engine isn't in great condition either. Most dealers are offering €3,500 or less and I tried cash4cars and they're not interested. I am hoping to get four grand plus for it but don't have the time to sell it privately. I really don't know what to do with my Navara and was wondering if you would know?
Many thanks, Denis
Mike Connolly (Wicklow Town )Nov 2016 Filed under: choosing used car
Expert answer
Hi Mike,
Which high-up SUV to go for?
Guys,
I am interested in buying a second hand SUV with a similar elevation to the Land Rover Freelander, but I am finding most SUVs are closer to saloon car height. Do you have any recommendations for SUVs similar to the Freelander?
Does it make more sense at this stage to wait until January when there will be a more plentiful supply and if so where is best place to get a short term rental for a couple of months?
Thanks
Conor Dowd (Enniskerry)Nov 2016 Filed under: choosing used car
Expert answer
Hi Conor,
The two best SUVs of similar elevation to the Freelander would be the Honda CR-V and the Nissan X-Trail. Both are excellent choices (and the X-Trail can be had with seven seats), but the Honda’s more spirited driving experience nudges it for us. Also worth looking at a Land Rover Discovery Sport (effectively the third-generation Freelander), although they’re pricier than the Honda or Nissan.
As for choosing a buying time, yes, if you wait until the end of January, depending on how new car sales go, there should be a few more trade-ins and the like cluttering up dealer lots so you might get a sharper deal. Any of the big car rental companies will set you up with a good deal on a long-term rent, and Enterprise is probably the best place to start.
Here are a few of our reviews to help you choose:
Can I steam clean my Nissan Qashqai's engine?
Can a Nissan Qashqai petrol engine be steam cleaned without causing damage to said vehicle's electrics?
Kenneth Jones (Paphos Cyprus)Nov 2016 Filed under: cleaning
Expert answer
Hi Kenneth,
Yes, but it will depend on the condition of the engine. Basically, as long as all of the wiring and electrics are in good condition and are properly covered up with their original panels and cable armour etc, then it should be fine.
