Expert answer

Hi Michael,

I don't think we can add much to this other than to say that it sounds like a selector issue, which may have been dislodged or damaged when the work on the clutch was done. However, I'd have expected the gear selection issue to be there from the start if it was that and this sounds worrying like an internal gearbox problem now. 

Unless the garage somehow damaged the gearbox during the work, I don't see how they could be responsible for it, but if they're taking responsibility for fixing it for you then they are in a better position than me to advise you what is causing the issues.

I do hope it gets sorted soon.

Expert answer

Hi Juliana,

If you spend a lot of that driving on the motorway, or you're the kind of driver that 'pushes on' regularly, then I'd suggest diesel is still a good option for you. If you're a more relaxed driver and that mileage is taken at lower speeds then a hybrid may be just as economical, but it won't be otherwise. 

You've not mentioned the electric alternative, and it could be that you don't want to go electric, but almost any new EV will easily do a 160-kilometre round trip without needing charging up, and running costs are way lower than they are for diesel or hybrid. For that to work you'd need a home charger, but it's food for thought nonetheless.

If your Tiguan is giving you no trouble, I'd be inclined to hold onto it a while anyway, as with that mileage on the clock it won't be worth a lot as a trade-in.

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Hi Ciara,

In general, larger cars come with better seats, and the Auris is in a class above the Clio in size terms so that would normally hold true. However, there's two years between these cars and over 100,000km, to the benefit of the Clio, and that really goes against the Toyota as its seats (and everything else of course) will have been through a lot more use. On top of that, the Clio is one of the bigger and more substantial cars in its sector.

In this case, and without knowing anything about the condition or service history of both (just as important as mileage and year), I'd suggest the Clio would be a better bet for you. Both are similarly economical.

A quick look on Carzone.ie for a diesel hatchback for under €9,000 reveals plenty of good alternatives to the above, including the Nissan Note and Pulsar and Honda Civic. There are loads of others with higher mileages on the clock already. From what I've seen, the Honda Civic seems like a really good option.

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Hi Damien,

First up, the BMW i3 is a great option for your needs based on what you told us. It's a cracking compact car that will cost you nothing to run and is an idea runabout. And yes, I'd agree that the fully electric version is the best one, especially when you have access to other cars in the household for longer journeys. 

I really like the 4 Series Gran Coupe as well, but understand the reticence to trust the diesel engines. Would you consider a petrol one instead perhaps? The NOx levy on the diesel on importation can be expensive as well. Because of potential engine issues I'd be inclined to stick with a local BMW dealer and get as good a warranty as you can.

Obviously electric cars don't emit any NOx or CO₂, so it's a bit bizarre if Revenue's site can't deal with that... There is a VRT exemption up to €5,000 and anyway, it's only 7 per cent of the Open Market Selling Price (OMSP).

If you're looking to buy in the North, just make sure the car has been registered and used by a private individual in the North for at least three months before you import it, and that must be verified by documentation. Then no VAT or import duty should be due, just VRT - and the NOx levy if applicable. 

Hopefully all that helps, but come back to us with other specific questions if you need more assistance of course.

Expert answer

Hi Raymond,

Following on from our separate conversation, you've confirmed that car is on a Northern Ireland number plate, so I'd assume it has been used in the North by a private individual for quite some time. A quick check of the UK's MOT history service confirms the car was tested in the North since at least 2018.

You'll need documentation to prove all this on importation, but it would appear that you will not be liable for VAT or import duty on this car.

So then it's just VRT and the NOx levy.

It would appear that the NOx rating is 23mg/km, which means a bill of €150 if that's correct.

The CO₂ rating appears to be 190g/km, though that would be on the old pre-WLTP system and it needs to be 'uplifted' by Revenue's calculations. That would bring it into the top band, at 41 per cent of the OMSP (Open Market Selling Price). The OMSP is the value Revenue believes the car to be worth on the Irish market, and it's not always an easy figure to guess accurately.

There don't see to be many similar cars on sale in Ireland now so our job is made more difficult by that. If you assume an OMSP of €12,000 as a worst case then VRT would be 41 per cent of that, at €4,920. Obviously, that final figure depends massively on the OMSP.

Hope that helps

Expert answer

Hi there,

Private taxation on a commercial vehicle reverts to engine size, so that Amarok would be €710 per year and the Navara would be €994.

Expert answer

Hi John,

The plug-in hybrid model would be very cheap to run if you can keep its battery charged up at home or work to carry out those small local journeys you mentioned, but it will certainly be thirstier than your current diesel on longer drives where you can't charge up the battery from an external source. You'll need to do the maths and decide whether you can actually keep it charged up easily.

If you want us to look for alternatives, come back to us with a rough budget, whether you want a new or used car and the number of people you need to carry regularly and we'll see what else might suit you.

Expert answer

Hi Anita,

I'm not sure we have all the information here, but if I understand it correctly, it's a UK or Northern Ireland registered car that you've won and you're living in Ireland.

If it is registered as a passenger car then you'll have to import it as that and pay VRT and the NOx levy at least. If it was used in the North by someone other than a car dealer then that should be it, but if it has come from England, Scotland or Wales then you'll also have to pay VAT and import duty. 

With such an old diesel, the NOx levy could be up to €4,850, and I'm not sure how you calculated €400 for VRT. It's likely to be in the top band at 41 per cent of the Open Market Selling Price (i.e. the value Revenue places on the car in Ireland). Even if it's deemed to be worth only €5,000 (which is unlikely), the VRT would be €2,050.

If you decide to pay all these costs and register the Shogun here, then you can go about converting it to a commercial SUV, but that won't be cheap either I'm afraid as the work has to be certified afterwards.

Expert answer

Hi Stephen,

I suspect a hybrid would really suit you at that relatively low annual mileage. I certainly wouldn't recommend diesel for you now unless you spend most of that mileage at quite high speed on the motorway. Away from that, a hybrid should be more efficient - and nicer to drive, too.

The Toyota Camry is a lovely option if within budget, but the C-HR is a fine car too. Maybe come back to us with your budget, the type of driving you do and how many people you need to carry on most journeys and we can help narrow things down for you.

Expert answer

Hi Daniel,

First up, the battery in those alone wouldn't cost in the 10s of thousands - it's considerably less than that. Not that you'd ever want to have to do it, but still, it's worth bearing that in mind.

I must admit we have heard of a few cases where BMW has struggled to identify an issue with the hybrid system recharging the battery and the repair is expensive as it involved replacing the whole hybrid system, not just the battery. That's frightening of course, but it's only a few cases rather than every example of the car.

If you go ahead with the purchase, perhaps consider an aftermarket used car warranty.

If you don't feel confident going for it, come back to us with more information on your budget and needs and we'll try to find you an alternative to your diesel Passat.