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Mercedes stop-start issue has started...

Hi

I drive a 2014 Mercedes E 220 model saloon and it has start-stop technology, but recently it's just switching the engine on and off at the traffic lights; it's doing this quite often so I have to turn it off. I have heating on as per usual and I have never had this problem before.

Tahir Aurangzaib (OLDHAM)

Nov 2019 Filed under: fault

Expert answer

Hi Tahir,

The first thing we'd check is the condition of the battery. It sounds like the system is turning off the engine as normal, but then sensing that it needs to go back on right away. That's unusual, to be honest, as most systems just won't turn the engine off if an issue is detected. I'd advise you bring the car to a good mechanic or auto-electrician to have it looked over.

Our feature, Why won't my car's stop-start system work?, is worth a read as well.


Which fuel to get for lots of commuting?

Hello,

I have a 1.4-litre 171 hatchback Volkswagen Polo with manual transmission and a diesel engine. I drive approx 100km a day five days a week for work, and the car currently has a mileage of approx 116,000km on the clock. Given that diesel and petrol cars are currently being phased out of the market, what's the best car for me to invest in, going forward given that I drive long distance and also do a lot of driving in cities? Is hybrid or electric the best option for long distance commuting and city driving?

Thanks

Anne O'Sullivan (Cork)

Oct 2019 Filed under: choosing new car

Expert answer

Hi Anne,

Is that a 100km round trip every day? Or 100km each way? Either way, you could potentially get away with a fully-electric car, assuming that you can charge at home and charge again at work. Either way, though, you’ll have to spend big and go for one of the latest electric cars with a  50kWh or 62kWh  battery, such as the Hyundai Kona Electric or the new Renault Zoe. What could well be an easier (and much cheaper) option would be to go for a hybrid. There’s only one hybrid-engined car in the Polo-size class at the moment, and that’s the Toyota Yaris. The current version is pretty good, but there is an  all-new one coming next year, so you might be best off waiting for that to appear. By then, the new Honda Jazz, also a hybrid, should be available. Or, you could keep it a lot simpler and go for a new Polo with the excellent 1.0-litre turbo petrol engine. It'll be tough to beat your diesel Polo for outright economy, though.


Lot of electric car questions for you...

Is there a map of the electric charging points available to the public in Ireland? Is there an app for this? Which brands sell electric cars that can be charged at home at night-rate electricity charges? Is the battery capacity of electric cars much improved and what range can you expect now as 2019 ends?

Sharon Jackson (Kiltegan)

Oct 2019 Filed under: electric cars

Expert answer

Hi Sharon,

OK, let’s deal with these questions one-by-one. There are a number of apps available that can give you the locations, availability and in-or-out-of-service condition of charging points. The ESB provides that through its e-Cars app, and there’s a very good independent one called Zapp Map, which also covers the whole of the UK if you’re planning any longer journeys.

All current electric cars (pretty much all brands will have at least one on sale by the end of next year, but for the moment the big players are Audi, BMW, Hyundai, Jaguar, Kia, Mercedes, Nissan, Renault, Tesla and Volkswagen) can be charged at home overnight on cheap rate electricity. The crucial question there is not the car, but your electricity provider and the tariff plan that you’re on.

Finally, battery capacity has been hugely improved in the past few years and, although that does come with a cost penalty, the average useable range of an electric car has gone up dramatically. Generally speaking you should expect to get at least 250-300km from most mainstream models now, with as much as 450km available from some of the more expensive cars.


A few questions about the Volvo V60 T8...

Hi,

Looking at your review of the T8 Volvo V60, I have a couple of questions. It has, according to the stats, great 0-100km/h acceleration. I presume this is based on the electric and petrol motors combined. Would it not be the case that in any longish journey the battery will have been "used up" earlier or does it also recharge the battery from the engine? I'm assuming not, but I don't know.

Do you have any idea of the likely cost of a 7.5kW wall charger? Finally, can I ask, am I correct that there isn't a great deal of difference in the boot space between the V60 and V90?

Thanks

Philip

Philip Donegan (Ballina)

Sep 2019 Filed under: hybrid

Expert answer

Hi Philip,

Yes you’re right — the T8’s acceleration is a combination of the engine and the electric motor working in concert. When you run the battery down in electric-only mode, it will always keep a minimal charge on board, so that the car can then function in hybrid mode. If you use maximum acceleration repeatedly and in quick succession, you might well reach a point where the battery cries enough, but it will have charged up again — from both the engine and the regenerative braking system — to go again within a few minutes. 

Wall chargers generally cost around €900 to €1,000 fully installed, but there’s a grant from the Sustainable Energy Authority Ireland available that will cover up to €600 of that.

Finally, you’re absolutely right — a V60 only gives away a 31-litre advantage to the larger V90 when it comes to boot space.


BMW X5 M50d or 45e hybrid?

I am considering the BMW X5 M50d and the X5 xDrive45e. Which would be more potent and smooth in drive and comfort? When the PHEV is driven hard the fuel consumption would increase. Batteries will require charging. Limitations appears to be factored into the PHEV.

Robert Baichan (Durban)

Sep 2019 Filed under: choosing used car

Expert answer

Hi Robert,

The M50d has more peak power and torque and is quicker accelerating than the hybrid model, no question. However, the six-cylinder diesel engine is a lot louder and less smooth than the straight-six in the xDrive45e model and obviously, when the hybrid is running in electric mode it is far far quieter again. As you say, the PHEV comes with compromises, and may not be as economical over a long journey where the battery cannot be charged from an external source. 

Read our BMW X5 xDrive45e review

Read our BMW X5 M50d review


What's up with my Land Rover's stop-start?

Had my car's stop-start checked by Land Rover when it didn’t operate. They said it was the battery. They fitted a new heavy duty battery and the stop-start worked for about a week... It now only works with fan off. Could this be due the recent heat wave and use of the air conditioning? Very temperamental. Advise if possible.

H Stokes

Harry Stokes (Bedford)

Aug 2019 Filed under: fault

Expert answer

Hi Harry,

The most likely culprit is that there’s some electrical item draining the system as you’re driving. Or, possibly if you’re only driving for short hops, the engine is still in its warm-up phase and can’t be shut down by the stop/start. Or, and this is a wild guess, Land Rovers often have flakey electrics. 

Maybe read our Why won't my car's stop-start system work? feature for further understanding. We get a lot of questions like this.


Is my Jaguar's stop-start ok?

On my new Jaguar E-Pace, the stop-start system only turns the engine off for a maximum of 16 seconds; do you think this acceptable?

R Hill

Robert Hill (Tenbury Wells)

Aug 2019 Filed under: fuel economy and emissions

Expert answer

Hi Robert.

Stop-start systems have a mind of their own — literally. They’re designed to only stop the engine when demand for electrical supply within the car falls low enough that it’s safe to do so. So if you’re running the air conditioning, for instance, or have the heat turned up, or if the engine is still in its warm-up phase, then it will either not shut the engine off at all, or will only shut it off briefly. Driving style also plays into it, as does where and when you’re driving. It also depends on the battery condition, so if you’re concerned about the short stop-start times, it’s worth having the health and charge level of the battery checked.

Finally, as we get so many questions on this subject, we put together a quick feature on it for your interest: Why won't my car's stop-start system work?


My Kia Sorento's stop-start isn't working...

Hi,

I have a 2016 Kia Sorento and my stop-start does not work when I brake and come to a stop. The lamp in the dashboard is amber, not green and the stop-start does not activate like it use to.

Abdul Rahman (London)

Aug 2019 Filed under: fault

Expert answer

Hi Abdul,

Stop-start systems can stop working for a variety of reasons, usually to do with battery condition or load. We get so many questions about them that we've put together this feature that you may find of interest:

Why won't my car's stop-start system work?


My Audi A1's stop-start isn't working...

I just bought a 2015 Audi A1 model and the start-stop was working but now it doesn't turn the engine off when I come to a standstill; why is this?

Thanks

Mr S Button

Stewart Button (Bradford)

Aug 2019 Filed under: fault

Expert answer

Hi Stewart,

A lot of cars develop this 'fault' and it's usually to do with battery condition or load. We get so many queries about it that we put together a feature explaining it all that you may find of interest:

Why won't my car's stop-start system work?


What's up with my Citroen's start-stop?

My Citroen C4 doesn’t start-stop when sitting still at the lights. The dash lamp goes green on the dash, but that’s it; what can I do?

Cathy Fay (Monaghan )

Jul 2019 Filed under: fault

Expert answer

Hi Cathy,

Many cars develop similar problems, usually because of battery condition or load. Our feature on the subject, Why won't my car's stop-start system work? may help you further.