Expert answer

Hi Al,

BMW, Audi and Mercedes don't do an in-house commercial option, but you can get an aftermarket conversion, of course.

One option worth looking at is the Jeep Grand Cherokee. A really nice car, good to drive and Agnelli Motors on the Naas Road in Dublin do a five-seat commercial conversion with prices starting around the €45k mark.

There's also the Toyota Land Cruiser 'Business' model, but it's a bit more expensive,  at €57k. Utterly indestructible though and hugely comfortable.

Just make sure you've properly taxed it if you're planning on using it for domestic or family motoring as the fines for using a commercially taxed vehicle for that are pretty stiff. 

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Hi Pat,

Well, it’s impossible for us to comment on an individual car that we haven’t seen and don’t know the history of. Toyotas tend to be very reliable and well made, and the Avensis especially so, but no car is entirely without its issues and much depends on maintenance, care and attention to detail. Have you tried contacting your Toyota dealer? Did the problems occur within the original warranty period? Does the car have a full and complete service history?

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Hi Brian,

There have been intermittently reported issues with Toyota gearboxes across the board, from sticking shifts to complete failures, but they tend to be quite rare overall, so if the car you’re looking at has a full service history then it should be OK. Ask for a warranty if you're really worried about it.

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Hi Olga,

The best two to choose from are the Ford S-Max and the Opel Zafira Tourer. Both should be big enough inside for your needs, and they certainly hit the remaining criteria pretty well. Cars like the Volkswagen Touran and Toyota Verso are also good, but they tend to be too small in the third row of seats for regular use.

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Hi Mary,

Have you considered a Ford Focus? I’m not sure what the situation is in your area with dealers etc, but a Focus has terrific steering – firmly weighted, direct and full of feedback and feel, and it’s also comfortable and well made (although, as a bad-back sufferer myself I would always suggest as lengthy a test drive as possible to make sure you find the seats a good shape). Quality and reliability are also good, if not quite up to Toyota levels. Your budget should get you into a year-old, maybe 18-month-old model and the 1.0-litre turbocharged EcoBoost petrol engine should make for an ideal option for you.

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Hi Valerie,

The problem is that you’re going to struggle in a premium-brand car to find the sort of rear-seat width that you need. The sad fact is that most sporty, expensive estates are designed around four passengers and the middle rear seat is usually an uncomfortable perch that’s often too narrow to comfortabley fit a car seat into.

So, I’d suggest you broaden your remit a little. Of the premium cars, realistically only the Volvo V70 and Mercedes-Benz E-Class are going to offer the kind of cabin space you need. If those are too expensive, look instead to the more workaday brands – Ford  Mondeo, Volkswagen Passat, Toyota Avensis, Mazda6 and Peugeot 508. You may not get the premium badge you crave, but you’ll get the interior room you need and at a much lower cost.

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Hi David,

It's difficult to assess such problems from afar, but it certainly sounds like your power steering system has an issue and you really should bring it to good mechanic sooner rather than later to have it looked at and rectified. If the power steering fails while you are driving it could become very heavy, making the car difficult to control.

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Hi Lurdes,

OK, lots to deal with here. Let’s go through it piece by piece. Theoretically, you will always get better value buying second hand than buying new. 'Buy at three, sell at five' (years old) is the rule of thumb to maximise your value and minimise your exposure to depreciation. But, you’ve been burned in the past by unreliable cars (been there, I feel your pain) so I would say that buying new is actually the best thing for you this time around, especially as you want to hold on to the car for an extended period.

Of the two cars you’ve mentioned, the Toyota Verso should be the most reliable. Nothing much wrong with the Ford, but if reliability is your priority then always buy Japanese. Happily, a manual 1.6 diesel Verso seven-seater is just inside your budget, at €29,100 and there is currently a €3,000 trade-in offer on that model, which means you’ll get a lot more for your old Scenic than you would if you traded it in normally.

There is only one hybrid people carrier so far, and that’s the Toyota Prius+, but to be honest, we couldn’t recommend it. For a start, a new one will bust through your €30k budget barrier, but beyond that it’s a disappointing car – far too thirsty unless all of your mileage is done in town at low speeds. The Verso is a far more versatile car.

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Hi Dan,

Right, I'm going to give you a couple of really safe options: Mazda6 or Toyota Avensis. That budget should see you into a 2008 model, and both are roomy, very reliable and pretty good (Toyota) or really good (Mazda) to drive. 

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Hi Linda,

€6k is at the bottom end of 2009 Avensis trade in values and your Toyota dealer is possibly boosting your trade in a bit (€10k is definitely top end) to keep you in the family.

I think with 15,000km annual mileage you definitely don't need a diesel - you'll really struggle to make back the extra purchase cost in fuel savings and if you're not doing lots of long journeys you could run into problems with the particulate filter. The Audi wouldn't be expensive to run at all - they're reliable and frugal, but the servicing would probably be slightly pricier than for a Toyota.

As for the Auris Hybrid, I think it sounds like it might be just about right for you, especially as most of your mileage is around town and that's where it works best. You may find it hard to get the best economy out of it on that long run to West Cork, but the rest of the time it should be about right, and super-reliable too.

An ex-demo is always a good idea as you'll get it cheap with minimal mileage, but there are fewer of them around these days.

Relevant reviews on the site:

Audi A3 Sportback 1.6 TDI review

Toyota Auris Hybrid review