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Should I be worried about a sudden jerk in my Polo?

I bought a new Volkswagen Polo GT 1.2 TSI DSG and it has just hit 800km. Recently when acclerating, as soon as the car hit fourth I eased up from the gas and the car responded with a sudden jerk. Is this normal? I tried to do it again, but it didn't happen so I am a bit worried. Is this the normal behaviour of a new car?

Thank you

Anish Sharma (Jalandhar)

Feb 2015 Filed under: gearbox

Expert answer

Hi Anish,

It's very difficult to assess issues such as this without sitting in the car, but I would say that it doesn't sound like anything to worry about, certainly not if it was a once off. Try to repeat it and if you're still worried then bring the car back to the dealer and show them what's happening.

It sounds to me like you just caught out the electronics controlling the gearbox.


Toyota Auris or Ford Fiesta or Volkswagen Polo?

How would you rate the Toyota Auris against the Ford Fiesta or Volkswagen Polo?

Frank Murphy (Cork )

Feb 2015 Filed under: choosing new car

Expert answer

Hi Frank,

It's a totally different car - the Auris is a size bigger than either Fiesta or Polo, and much more spacious and refined than either. More expensive to buy, of course, as a result, but a good choice for those looking for pain-free, reliable motoring.

Relevant reviews:

Ford Fiesta review

Volkswagen Polo review

Toyota Auris review


Should I change my Polo's timing belt?

Do I need a new timing belt for a 1998 Volkswagen Polo 1.4 automatic with 10,000 miles on the clock?

Declan Finucane (Dublin)

Feb 2015 Filed under: servicing

Expert answer

Hi Declan,

Even though your Polo has such low mileage, rubber timing belts perish over time so it's recommended that they are changed regardless of mileage. Volkswagen recommends that the 1998 Polo 1.4's belt is changed at least every four years.

Better safe than sorry


Should I get rid of my Nissan Micra?

I have a Nissan Micra that is a 2004 model; it's only done 40,000 miles on the clock and I have been told l need a new timing chain, which will cost me around £600. I am just wondering if it's worth repairing or am l better off buying a new but different car as l have heard there's a lot of faults with Nissan Micra and Note.

Barbara Simpson (Bradford West Yorkshire )

Jan 2015 Filed under: fault

Expert answer

Hi Barbara,

It's always cheaper overall to stick with the car you've got and repair it, unless we're talking about an old Ferrari or something...

I'd say a new timing chain could keep your Micra going for a good long while yet but if you really want to change to something new then your best bets, in terms of similarly sized cars, are the Honda Jazz, Toyota Yaris, Skoda Fabia, Volkswagen Polo or SEAT Ibiza.


Is the Toyota Yaris the most reliable small car?

Hi again, just as a follow on from my last question, I was advised that the Toyota Yaris would be the most reliable small car I could get second hand; do you agree? If not, what else would you advise I look for?

Thank you :-)

Aoife Smyth (Bradford West Yorkshire )

Jan 2015 Filed under: reliability

Expert answer

Hi Aoife,

The most reliable small car? Pretty much, yep. I'd say the only others that match it are the Honda Jazz and Mazda2. The Volkswagen Group triplets - Polo, Skoda Fabia and SEAT Ibiza - would come close to that level of reliability too and the Nissan Micra's not bad either.


Can you recommend a sturdy safe small car?

Can you recommend a sturdy safe small car? I'm driving a Nissan Micra and would like to upgrade to a stronger but not much bigger car.

Bridget Whelan (Wexford)

Jan 2015 Filed under: choosing used car

Expert answer

Hi Bridget,

What year is your Micra? If it's a pre-2002 then upgrading to the post-2002 model could be what you need. It was bigger than the old Micra and had impeccable safety credentials. 

If you're already in a 2002 or later Micra then the best bet is to look at a Volkswagen Polo. They really do feel noticeably tougher than most other cars in the class, it's about the same size as the Micra and as good a small car as you'll find.


What should I paid for a 2007 Volkswagen Polo?

What should I paid for a 2007 Volkswagen Polo?

Liz Desmond (Cork)

Nov 2014 Filed under: used car values

Expert answer

Hi Liz,

Around €5,500 should land you a good one, although I've seen some utter optimists sticking them on for as much as €7,900. Anything less than €5k is likely to be light on history or be in poor nick.


Any tips for replacing my old petrol Golf with a diesel?

I want to change my petrol 2002 Golf with 85k on the clock. I was looking at getting a diesel as I'm driving 60km per day for work. My budget would be about €6,000. I'd prefer a medium size car like a Ford Focus or SEAT Ibiza - any tips?

Karla Devenney (Dublin)

Oct 2014 Filed under: choosing used car

Expert answer

Hi Karla,

Well, you're looking at two different sizes of car there. If you want to physically downsize, then the Ibiza is the one to go for - it's smaller than the Golf (based on the same chassis as the Volkswagen Polo), but still pretty spacious, rather handsome and nice to drive. They're very reliable too, but quite noisy and uncouth on a longer journey. A Focus is roughly the same size as a Golf, but if it's painless, economical motoring you're after than a 1.6 TDCi Focus could be the answer - plentiful, well-made, sweet to drive and 55mpg.

What do you think?


What's the best way to scrap my old Polo?

I have an 1997 Volkswagen Polo and I want to know if I can scrap it without buying a new car. Can I get any money for it? It is still insured, with road tax paid until December 2014.

Liliana Pinzaru (Malahide)

Oct 2014 Filed under: scrappage

Expert answer

Hi Liliana,

Right, you need to be quite careful here. There's a lot of fly-by-night "we buy cars for cash" types out there who will give you a pittance, not destroy the car properly and then leave you with a massive headache when the motor tax office asks you to provide a certificate of destruction. 

So, the best thing to do is first of all to declare the car as off the road. You can do this by filling in a form that you can download from the Department Of Environment website.

Next, find yourself a reputable vehicle recycler. I'd try starting with a major firm such as Thornton's, but the basic rule of thumb if they don't have a landline number and only provide you with a mobile, then walk away. 

Now, the law says that you're not allowed to be charged for disposing of your vehicle as long as it's complete when you hand it over. Making money on it is another matter entirely. A recycler may well offer you something if there are useable parts on the car, but it will vary from firm to firm. 

If you're determined to make money on it, then your best bet could be a cheap classified ad to try and sell the car for spares and parts.


Is the new Volkswagen Polo way better?

Guys, I have a 2000 Volkswagen Polo. How much better would the "new" Polo be compared to it? Even though I do very little mileage, I'm in two minds whether to upgrade or not, please help!

Michael Cavanagh (Malahide)

Sep 2014 Filed under: choosing new car

Expert answer

Hi Michael,

This question arrives at a timely moment as I've just stepped out of a brand new Polo 1.4 TSI test car. I'd have to say that it's a long, long, loooooong way ahead of a 2000 model year Polo, fine car though that was at the time. I had always felt that the Polo was a little bit of the also-ran of the Volkswagen range, but I think that this latest round of updates, especially on the inside, finally make it feel like the mini-Golf it always should have been.

It's nice to drive, comfy and that 1.4 turbo petrol engine is a gem, giving almost-diesel-like economy but proving revvy and willing when you want to get going. A far cry from the too-sluggish 1.2 petrol Polos of old. So, yes, upgrade - my take is that it's well worth it.

Here's our first drive of the new Volkswagen Polo for reference