Can I get a full refund on my faulty car?
I bought a 2007 Nissan Qashqai diesel from a SIMI dealer on Sat. 7th and 25 hours later into ownership it has developed the four following faults:
A) ABS fault light on dash after first test drive - solution agreed and accepted - a fault nonetheless.
B) Faulty driver side rear window - window does not rise up again after being lowered - this was noticed 1.5 hours after purchase.
C) Red engine warning light on dash after 2.5 hours of purchase - Nissan manual advises car needs to be reviewed professionally ASAP - thick white smoke from the exhaust.
D) 3.15pm Sunday 8th Jan. - car simply will not start. I have advised the dealer I want the car collected and a complete refund issued.
I believe I am entitled to do so under current consumer law (not of merchantable quality and unfit for purpose) - can you confirm?
Thanks.
Cathal Tiernan (Dunmore, Co.Galway)Jan 2017 Filed under: legal
Expert answer
Hi Cathal,
You are indeed entitled to a refund, but not immediately. Under the Sale of Goods and Supply Of Services Act, if a product is “not of merchantable quality” then you are entitled to a repair, replacement or a refund. It will be up to you and the dealer from whom you bought the car to discuss which of these will be the case, and most dealers will try at least to repair the car at first, as obviously that’s usually the most cost-effective route from their perspective.
You can demand a refund and nothing else, but I’d make sure you have a good solicitor on your side before doing that as technically if the dealer is offering you a repair then they are fulfilling their duties under the act.
Looking for an automatic Nissan Qashqai.
I am looking for an automatic Nissan Qashqai...
Rue M (Harare)Jan 2017 Filed under: automatic
Expert answer
Hi Rue,
No problem, have a look here: http://www.carzone.ie/search/result/cars/make/nissan/model/qashqai/transmission/automatic
Qashqai vs. Corolla reliability comparison?
Is the 2007 Nissan Qashqai 1.5 dCi comparable in reliability to the 2007 Toyota Corolla 1.4 D-4D? I most likely will be buying one or the other in the near future (but also considering the Toyota Avensis 2.0 D-4D) and my heart is saying Qashqai, but my head is saying Corolla (I do 20,000 miles per year).
I would appreciate an independent viewpoint
Thanks - Cathal
Cathal Tiernan (Dunmore, Co.Galway)Jan 2017 Filed under: reliability
Expert answer
Hi Cathal,
The Qashqai would be a reliable car in general terms, although they do tend to suffer from sagging suspension and occasional turbocharger failure on the diesel model. The engine management system can also go awry. The Corolla is perhaps not as perfectly reliable as is sometimes painted, but overall I’d expect it to be a little more reliable than the Nissan.
Nissan Qashqai or Toyota Corolla?
Hi, would you consider a 2007 Nissan Qashqai 1.5 diesel to be as reliable as a 2007 Toyota Corolla 1.4 diesel of similar mileage and condition? I will be buying one or the other in the next week or so and my heart is saying Qashqai, but my head is saying Corolla - can you provide an independent insight please? I do 20,000 miles per year.
Many thanks
Cathal Tiernan (Dunmore, Co.Galway)Jan 2017 Filed under: reliability
Expert answer
Hi Cathal,
The Qashqai is a reliable car, as are pretty much all Nissans, but the Corolla will still have the reliability edge. If reliability is ultimately your priority, then go for the Corolla. That said, if you really want the Qashqai, as long as it comes with a full service history and you keep it regularly serviced, we wouldn’t expect to see any major issues occur.
Can I steam clean my Nissan Qashqai's engine?
Can a Nissan Qashqai petrol engine be steam cleaned without causing damage to said vehicle's electrics?
Kenneth Jones (Paphos Cyprus)Nov 2016 Filed under: cleaning
Expert answer
Hi Kenneth,
Yes, but it will depend on the condition of the engine. Basically, as long as all of the wiring and electrics are in good condition and are properly covered up with their original panels and cable armour etc, then it should be fine.
Should I replace by Qashqai with a Tucson?
Hi guys,
I see the Hyundai Tucson everywhere. Would it be a good replacement for my Nissan Qashqai next year? Hoping to get finance and use the Nissan as a deposit.
Thanks
Daniel Corbett (Athlone)Nov 2016 Filed under: choosing new car
Expert answer
Hi Daniel,
Yes, it certainly would. The Tucson hasn’t become Ireland’s best selling new car this year for nothing. It’s handsome, roomy, well-made, well-equipped and well-priced. On the flip side, it’s not especially inspiring to drive and it’s worth considering an upgrade to the 2.0-litre diesel engine as the 1.7 CRDi unit is quite underpowered. Oh, and also consider a Kia Sportage as it’s basically the same as the Hyundai, mechanically, but comes with the longer seven-year warranty. Here are a few reviews to give you more information:
Hyundai Tucson 1.7 CRDi review
Do my Qashqai's CV joints need replacing?
I have a 2012 Nissan Qashqai and I noticed that when I go around corners, left or right, there is a noise, not squeaky, more of a knocking noise as I turn the corner - could this be the CV joint?
Eoin McCormack (Dublin 7)Aug 2016 Filed under: fault
Expert answer
Hi Eoin,
A knocking noise is indeed how you'd usually describe a CV joint when it's worn, but it's usually only turning in one direction - unless both are gone, which would be unusual in such a young car in our experience. Either way, it's not easy to trouble shoot noises from afar so I suggest you drop into a local garage and get them to analyse it for you. They'll know in seconds if it is a CV joint.
Best of luck.
Is there Isofix in the back of Qashqai+2?
Hi, can you tell me how many Isofix points there are on the Nissan Qashqai+2? Nowhere on the internet can tell me if there are Isofix points in the very back two seats.
Thanks
Dave
David Cronin (Cork)Jul 2016 Filed under: child or baby seats
Expert answer
Hi Dave,
No, there aren't Isofix points for the folding third row seats. The Qashqai+2 only has Isofix for the outer two rear seats in the middle row.
Which cars are best for comfort?
Hi,
Can you tell me which SUVs offer a driver's/seating position most like a standard car's? My wife and I currently both use her Opel Zafira and I find the seating position very upright and uncomfortable as the seats will not move back far enough. Effectively it means I have to lift my feet completely to operate the pedals instead of just pivoting on my heels as with a more reclined position. I have recently had a hip replaced and the other one is painful if I drive any reasonable distance.
We test drove a secondhand C-Class Estate and I wanted to buy it but she finds the seating position very cramped (in particular did not like the large console between the seats). We sat in a Honda CR-V after and she much preferred the space and lack of clutter between the seats but I found the seating position uncomfortable. Essentially we are looking for something that has the high ceiling, big windscreen and lack of clutter of most SUVs/MPVs, but with a seating position that gives good enough leg room for somebody over six-foot like me to pivot my feet on my heels rather than having to lift them to operate the pedals. Maybe we need two cars, which is a waste given we are city dwellers and do very small annual mileage between us.
Thanks
Kevin
Kevin McCormack (Dublin 8)Apr 2016 Filed under: choosing used car
Expert answer
Hi Kevin,
That’s almost an impossible question for me to answer I’m afraid as, as you’ve pointed out, a car that many might consider comfortable and pleasant (the Honda CR-V) is uncomfortable for you. Mind you, you’re right about the C-Class Estate being small inside – it was never the biggest car around.
Tell me about the 2012 Nissan Qashqai+2...
I am looking to buy a 2012 Nissan Qashqai+2 SVE petrol version; can you please let me know what are the spec differences between SV and SVE for the year 2012?
Does this model have timing chain or belt and what would be the replacement interval?
What would be the mpg on this particular model?
Thanks.
User Duluth (Dublin)Apr 2016 Filed under: choosing used car
Expert answer
Hi there,
Right, I'll be honest - we had to get on to Nissan Ireland for help with this, but it came through in spades.
Over and above the SV model, the SVE added Xenon headlights, Intelligent Key, illuminated passenger sunvisor, seven-speaker BOSE audio system, 17-inch alloys and rear parking sensors.
The engine has a timing chain, not a belt, so it doesn't need replacement, but it does need to be inspected at regular intervals. Any Qashqai with a full service history should be fine on that score.
In terms of economy, the 1.6 petrol Qashqai got 44mpg overall while the 1.6 diesel got 55mpg, or 60mpg if it was fitted with the stop-start system.
Hope that all helps