Expert answer

Hi Dave,

Given you'll be on the motorway for an hour each way, presumably a few days a week at least, a diesel car seems to make the most sense in your case.

We'd also suggest that you stick to a car rather than an SUV as it will be better to drive, generally more comfortable and definitely more efficient.

Scouring the classifieds for options, here's what we reckon might suit:

Honda Civic 1.6 diesel
Hyundai i40 1.7 diesel
Kia Optima 1.6 diesel
SEAT Leon 1.6 diesel
Skoda Octavia 1.6 diesel
Volkswagen Passat 2.0 diesel
Volkswagen Golf 1.6 diesel

Come back to us if you'd actually rather stick with a premium marque. The above are a good bet in general when it comes to reliability, though as ever, take your time to choose a good example with a detailed service history, and take test drives as well.

Expert answer

Hi Niall,

With your requirements and budget, you'll certainly be looking at a used EV rather than a new one, which may mean buying a car that doesn't have much of its original regular warranty remaining (as the industry default is three years - though there are exceptions). However, the car makers include a longer warranty on the drive battery to reassure buyers of their longevity. Typically, this is for eight years and 160,000km (from new), though the precise figures vary from model to model.

You've not specified if any of your kids are in small seats or boosters so we assume three of them can fit across in one row of a normal car (do come back to us if we're wrong on that as that will limit your options considerably).

In terms of your driving use, and assuming you'll get a home charger to cover day-to-day charging, you're going to have to plan to use the public charging network on your longer journeys. Very few used EVs in your budget will do 400km on a charge all year around with five people on board.

Most should require just one top-up on that trip, however, taking no longer to charge than it will to get the kids all out and into the bathroom and for you to grab a coffee.

I'm sure you'd have to stop a few times on a 1,000km trip regardless of charging up the car.

Taking a look at what's on the market for under €25,000, here are some options we'd recommend:

Cupra Born: This is a five-seat, five-door hatchback about the same size as a Volkswagen Golf on the outside (and indeed it's the same underneath as the Volkswagen ID.3), but it has way more rear-seat space. Your budget gets you a 2022 example using the 58kWh battery pack, which means a realistic range of about 300km between charges.

Read our Cupra Born reviews here

Hyundai Kona Electric: The Kona is a five-door, five-seat crossover you should find as new as 2023 available within budget. That's the last of the previous-generation model. It's smaller in the boot and back seat than the Cupra mentioned above, but it is efficient. There are even some available with a 64kWh battery for a realistic range between charges of nearly 400km.

Read our Hyundai Kona reviews here

Kia e-Niro: This is another five-seat crossover, actually sharing its underpinnings with the Hyundai. However, the Niro is noticeably bigger inside the cabin and boot. There are loads of 2022 examples around with a 64kWh battery - meaning a real-world range of nearly 400km again. Sidebar: the Kia e-Soul is a stylish alternative sharing most of the same components, though it's less practical as a family car.

Read our Kia Niro reviews here
Read our Kia Soul reviews here

Skoda Enyaq: The Enyaq is a fantastic family car with much more space in the cabin and boot than all of the above. Sadly, there are very few about at your budget, though we did find a couple so it might be worth holding out for. The compromise is that you'll only be able to afford the 58kWh model, which should manage a little over 300km between charges.

Read our Skoda Enyaq reviews here

Volkswagen ID.3/ID.4: The ID.3 is VW's equivalent to the Cupra Born above and there are more of them about, most with the same 58kWh battery. Saying that, we did find a few with the 77kWh battery pack, enabling a much longer range. The ID.4 is notably larger inside and comparable with the Skoda Enyaq. It's not common within budget though.

Read our Volkswagen ID reviews

Hopefully that's some useful food for thought. Don't hesitate to come back to us if you want us to help narrow down your search.

Expert answer

Hi Teresa,

There is certainly a move that way, though don't expect all models to change all at once. It would appear that the car makers (not just Volkswagen) have listened to buyers such as you and critics such as us on this, and there will be a gradual reintroduction of some physical switchgear. Organisations such as Euro NCAP and even the EU are closely monitoring this, too, so we have high hopes for a return to less reliance on touchscreens for basic tasks in a car.

Volkswagen's recent show cars that preview forthcoming production models - such as the ID.1 and ID.2 - have buttons as well as a touchscreen.

Expert answer

Hi John,

You've not mentioned which gearbox specifically, so we'll assume you mean the DSG automatic. These can develop faults with the 'mechatronic' unit that controls gear shifting etc. If that has to be replaced then it's expensive, though sometimes just changing the transmission fluid helps.

That needs to be done regularly in DSG units using the 'wet-clutch' setup. Those with the dry-clutch system don't need such maintenance.

If you've thinking about buying a car using a DSG transmission, then make sure you take it for a decent test drive through the full speed range up to motorway speeds and monitor the gear changing for judders or other issues. If possible, spend some time in stop-start traffic as well as that can cause the clutch packs and mechatronic unit to overheat if they are weak and you'll soon notice if something isn't right.

Saying all this, the DSG transmissions aren't necessarily bad designs, you just need to ensure the one you're buying is still operating properly.

Expert answer

Hi Seoirse,

I’m afraid there’s no way for you to do that yourself in the settings. It requires a change to the car’s country code, which can only be done by Volkswagen or via some “OBD” tools that independent garages use. If you have a good mechanic, mention that to them and see if they’re willing to help.

Expert answer

Hi Connor,

If it is a pan-European warranty, then it should be valid and yes, an Irish dealer should be fine with carrying out warranty work if needed. If possible, get the car's VIN from the seller and contact Volkswagen Ireland with it to check its warranty status. 

Expert answer

Hi Des,

Our information is 240,000km or 15 years on that car, but in truth, the dealer should know best. A car manufacturer wouldn't just change the interval for the sake of 'lining its pockets' as you've described and it's not unusual for changes to the interval to happen in a car's lifetime as experience is gathered. 

No harm double checking that information with a few other Volkswagen dealerships and, as the car is out of warranty anyway, you can always consider getting the work done at an independent garage. 

Expert answer

Hi Ahmed,

It really depends on where you do most of your driving, and how many people you tend to carry around. The 115hp model is fine around town and at lower speeds if you're on your own, but if you have three other people on board regularly, or you often drive in hilly areas, you'll appreciate the extra performance of the 150hp engine. There won't be much of a difference in the real-world fuel economy. 

Expert answer

Hi Paul,

I asked Dave and Neil on the team to answer this as well as myself so you get a cross-section of opinion. Here's what Neil said: "There’s no point in going for the Audi over the Golf. Sure, it has more power and 4WD but it’s no more fun to drive, and will be more expensive to run. The GTI is the better of those two. However, the M340i — Touring especially — is one of the best BMWs that has ever been made, and I reckon if you have the chance to own one, you should take it. "

Dave was in agreement: "I’m with Neil on this one, the move to the Audi or the Golf 8.5 R from the Golf 7.5 isn’t going to deliver as much overall fun, even if the performance figures increase. The BMW is not only a lovely thing, but it’s a different style and should be much sweeter overall. "

I have to admit, I'd agree with them both. The S3 is good, but very subtle, perhaps too subtle? The 8.5 GTI is notably changed from the 7.5 (I'm the only one of us that has driven it so far and it's a cracker), but even so, I'd find it difficult to ignore the allure of the BMW's six-cylinder engine and rear-lead chassis balance.

Do let us know which way you go on this.

Expert answer

Hi Karen,

I'm afraid we are no better-placed to make that decision for you as we know nothing about the car or the dealership. If the dealership says it replaced the belt then it's not likely to be lying about that, and you could pay an independent mechanic to take off the timing belt's top cover to inspect the belt. 

I'd be as worried about oil and filter changes, which are crucial for the long life of an engine.

If you have any doubts, walk away from the deal, as there will be other cars.