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How reliable is a new Renault (or Dacia), Fiat or even Citroen?

How reliable is a new Renault (or Dacia), Fiat or even Citroen?

Ok, not going to be many problems in first year or two, but I typically like to keep my cars for most of their life cycle, I feel I get most value for my investment that way. I know eight years ago (when I bought my last car) I was told stay away, as once a few years old all the electrical gremilins come out to play. I'm not brand loyal, in fact the more options I have the more likely I am to get a deal that suits me. But I do like trouble free motoring and currently drive a 2007 Toyota Avensis and it has never put a foot wrong.

Should I stick to the old reliables (i.e. Mazda, Toyota etc.) or are the new generation of Renault, Citroen and even Fix It Again Tony (Fiat) likely to be properly reliable over seven or more years? Also contemplating Kia (seven-year warranty sounds good to me).

Thanks for your time.

John Walsh (Waterford)

Feb 2015 Filed under: choosing new car

Expert answer

Hi John,

OK, there's good news and bad news here. The good news is that the four marques of which you've spoken have all really lifted their quality and reliability games. Renault especially has come on a long way since the dark, unreliable days of the early 2000s. While electrical gremlins are pretty much guaranteed further down the line, that's something you could equally say of any Mercedes-Benz, BMW or Audi.

Dacia tend also to make very reliable cars, in no small part because they're so simple and lacking in the sort of high-end electronics that festoon other models. The brand regularly features very high up in the European JD Power customer satisfaction rankings.

Fiat tends to do less well in those rankings, but much of that is down to a dealer network that's still trying to get its head around modern customer service requirements. The fact is that Fiats these days are no more or less well made or reliable than any other brand (mostly - more on that in a tic). Certainly, we know of many Fiat customers who've had trouble-free motoring for many, many years.

Citroen too has really lifted its game and the latest generations, such as the C4 Picasso and C4 Cactus are really well put together. Long term reliability is still an unknown of course for these new models, but in general, longevity seems to be on the up.

However, just as these Franco-Italian brands have improved, so too have the Japanese and Koreans. There is still a distinct gap in overall solidity between the Japanese brands (Honda especially) and everyone else. It's still the case that if you want genuinely trouble-free motoring, the Japanese are still kings, with the Koreans and Skoda hot on their heels.

That said, I reckon if you bought any Fiat, looked after it properly and made sure it was fully serviced to schedule, you wouldn't have any major problems.


What is your opinion of the Renault Dacia?

What is your opinion of the Renault Dacia?

Breda Quaid (Co Kildare)

Jan 2015 Filed under: choosing new car

Expert answer

Hi Breda,

Dacia is a stand-alone brand, not an actual Renault model (although the company is owned by Renault and shares its components with various Renault models). They're cheap and cheerful - you really do get what you pay for, which is basic, no frills transport. Nothing wrong with that, and by and large reliability seems to be a strong point, but don't go in expecting sophistication.


Any starter motor problems with Dacia?

Have there been any problems with the new Dacia range in regards to the starter motor?

G Kelly (Co Kildare)

Jan 2015 Filed under: fault

Expert answer

Hi there,

We are not aware of any issues with Dacia starter motors and after a little time searching the internet for them we conclude that there don't seem to be any widespread problems.


I'm thinking of trading in my Hyundai for a Dacia Duster.

Hi, how much would I get trade off a new Duster? I have a 2004 Hyundai Coupé with 75,000 miles on clock and it's in very good condition.

Kevin Shortt (Dublin)

Dec 2014 Filed under: choosing new car

Expert answer

Hi Kevin,

Not a lot is the unfortunate answer I'm afraid... A Hyundai Coupé of that age retails for between €2,500 and €3,500, and you can generally knock €1,000 to €1,500 off to find the trade-in value. On top of which, Dacia dealers are already operating on super-slim margins so as to keep the price of the cars down, so there's even less wiggle room for a decent trade-in than there might be with other dealers. Sorry about that...


Does the Dacia Duster have a wiper problem?

I read last year in a British review of the Duster 4x4, that the windscreen wipers are seriously inadequate, too small and too slow to deal with anything more than a light rain shower. I had been considering buying one until then. I drive a good deal on the M50 and even in a car with good wipers it can be a nightmare to get caught behind one of the thousands of HGVs using that road. It is akin to trying to drive while more than half blind, since the HGV creates its own mini Niagra of water and dirt.

So I decided to forget buying a Dacia Duster 4x4. Do you know if the situation is still the same now? The British site in question take cars on a week long test, and thus have a far better idea of what they are like long-term.

Cheers, DF Nolan, Dublin

David F Nolan (Dublin)

Sep 2014 Filed under: choosing new car

Expert answer

Hi David,

OK, a couple of points to deal with there. I can well remember my first drive in the Dacia Duster, which was a left-hand drive 4x4 model and I happened to drive it from Galway to Waterford and back on some of the wettest days of 2012. I can honestly not remember feeling that the wipers were inadequate to the task, and I'm generally pretty sensitive to things like that, so I'd say you might be crossing the car off your list somewhat unfairly. I can certainly remember thinking that the Duster felt unusually well-planted on the road and sure-footed in what were truly appalling conditions.

Incidentally, it's worth noting that we also take almost all of our test cars on week-long tests, and occasionally even longer ones. The full CompleteCar.ie team also endeavours to drive each car personally so that we can put together a fully rounded opinion on every model, and we always try to drive them in as many different conditions as the prevailing weather will allow.


What do you think of the Dacia Sandero Stepway?

What do you think of the Dacia Sandero Stepway?

John Coleman (Athlone)

Aug 2014 Filed under: choosing new car

Expert answer

Hi John,

It's quite a likeable car at first and many will be sold on its looks alone, but we couldn't logically say it's worth the extra over the regular Dacia Sandero. Then again there aren't really many direct rivals at the price. Saying that, the price rises rapidly once you want a few niceties such as air conditioning...

For a full review of the Sandero Stepway on Irish roads click here.


How reliable are the new Dacia Logan cars?

How reliable are the new Dacia Logan cars?

Kellie The Great (Dublin)

May 2014 Filed under: reliability

Expert answer

Hi Kellie.

Generally speaking, they should be OK. All the mechanical bits are old, proven Renault and Nissan parts, and thanks to the fact that Logans are pretty well shorn of equipment, there's not that much that can go wrong. Dacias also come with an optional five-year warranty, which should put your mind at rest.

However, it's worth pointing out that the Logan estate we tested recently had a wonky driver's door, putting some doubt over the quality of the assembly and the German TUV (the national safety and quality testing organisation) rates the Logan as having a 13 per cent fault rate. Now, that figure is only a guideline and it does encompass the old Logan (the one that was never sold here) as well, but just for comparisons, the TUV rates a Ford Fiesta at a 4.8 per cent fault rate.

In other words, they're probably fine, but try and make sure you buy one with lots of warranty left, just in case.


Is the Dacia Sandeo Stepway suitable for LPG conversion?

Hi, could you tell me if a 898cc Dacia Stepway is suitable for LPG conversion? I already have my Duster converted, which is great.

Chris Spark (Cannock)

Mar 2014 Filed under: fuel economy and emissions

Expert answer

Hi Chris,

We checked with Renault on this and here's the response we got:

"There is nothing technical to stop a customer carrying out an LPG conversion on the TCe 90 engine, but there is no manufacturer support to do it.  There is no such thing as 'an approved convertor'  for LPG on any Renault/Dacia so the customer would need to be satisfied themselves in the quality of work and warranty provided by whoever carries out the conversion.

"Additionally, carrying out a conversion does not necessarily invalidate the manufacturer warranty as a whole and is still valid for non LPG related parts. However, if an incident arises that is directly or indirectly found to have been caused by the conversion, that would not be our responsibility. In other words, normal warranty applies on anything that is not in any way connected to the conversion (e.g. an internal electrical defect with an alternator would not have been influenced by the conversion)."

Hope that helps


What do you think of the Dacia Sandero Stepway?

What are the pros and cons of the Dacia Sandero Stepway?

Patrick Rice (Killarney)

Jan 2014 Filed under: choosing new car

Expert answer

Hi Patrick,

The Stepway gains some SUV-like styling and a 4cm higher ride height over the conventional Sandero, so it's a little bit more bouncy on rougher roads as a result, and it will roll a bit more in bends over its relation. That's a hyper critical road tester's view though, as the soft, comfort-biased suspension is fine at nornal speeds.

The SUV-look suits it, really smartens it up and makes it stand out, though the trade off for this - thanks largely to the addition of those roof bars - is an appreciable increase in wind noise at speed. That's fine unless you're doing lots of motorway miles in it.

Rear legroom isn't overly generous, while the trim and materials are all fairly uninspiring, though robust. The diesel isn't very refined, but should return excellent economy, the petrol three-cylinder engine is more willing and more refined, but less economical.

All in I rather liked it though, good honest transport.

You can read my colleague Neil's Irish road test of the Dacia Sandero Stepway here.


Which small car suits our €10,000 budget?

We need a small family run around. We have between €5,000 and €10,000 to spend. My eldest daughter will be turning 17 soon and will be learning to drive, so this will be a factor as well. It will be 90% city driving.

Brian Prendergast (Cork)

Jan 2014 Filed under: choosing used car

Expert answer

Hi Brian,

OK, at that budget you have plenty of good options. How about a Hyundai i10? Crackingly good little car that - nice to drive, safe, economical and really reliable. Circa €9,000 should get you into a 2012 model, and that will still have around three years of its original warranty left to run. Want something a little cheaper than that? Try a Suzuki Swift. Budget around €6,000 to €7,000 to get a 2009 or 2010 model. Again, a cracking little car to drive and Suzukis are exceptionally well made and reliable. Finally, if you max out your budget, you could get into a brand new Dacia Sandero 1.2. Not the most sophisticated car out there but simple and solid and it comes with a full warranty.

Let us know which way you go