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What's up with my stop-start feature?

Hi

Regarding the stop-start feature, I was told that I needed to recharge my battery by going on a 20-minute journey driving over 50mph. I have done two 125-mile journeys in the last month and it still is not working; this was done with no radio, heaters or devices charging. I was also told that engine will only stop start for so many times, and is there I a way of resetting this?

Clare Constable (NOTTINGHAM)

Mar 2019 Filed under: fault

Expert answer

Hi Clare,

Stop-start systems are a source of annoyance for a lot of people. We get so many queries about them that we wrote this feature you may want to read: Why won't my car's stop-start system work?

Saying all that, the point of a stop-start system is to reduce fuel consumption and emissions, so it's seriously pointless to go on a drive specifically to charge up the battery to make it work. It could be that your battery needs to be replaced completely.


Can I turn my stop-start system off?

I have a 2011 Audi A3 and the stop-start system throws up an amber light warning that it is not working. How do I switch the stop-start system off until I can get it fixed?

Dave Cusworth (Barnsley)

Mar 2019 Filed under:

Expert answer

Hi Dave,

There is no recommended way to deactivate the stop-start system permanently. If you turn it off using the button in the car, it will always come back on next time you start the car. 

Have you read our Why won't my car's stop-start system work? feature to try to get to the bottom of the issue?


Big stop-start issues with Toyota Verso-S...

My automatic 2013 Toyota Verso-S (28,000km on the clock) has suddenly started to cut out the engine altogether (engine chokes and I need to turn the key in the ignition in order to re-start the engine). This happens often after I make a turn, stop at a traffic light and also when I park and remove my foot from the brake pedal. It also sometimes occurs after I have stopped and then start driving again. Toyota reprogrammed my two ignition keys and replaced software to no avail. I could press "A" button, but want this fixed, for when I eventually sell my car.

Please advise!

Razanne Heggem (MOLDE)

Mar 2019 Filed under: fault

Expert answer

Hi Razanne,

If this is the diesel version, it's possible that the issue has nothing to do with the stop-start system at all, as its engine is known to develop problems with the fuel injectors that could lead to poor running and stalling.

Otherwise, all we can suggest is that you read our Why won't my car's stop-start system work? feature to see if anything helps - and persevere with your mechanic to get to the bottom of the issue. An auto-electrician might be worth visiting, too.


Are pick-ups as comfortable as the Discovery?

Hi,

Read your article about commercial vehicles with interest. Just wondering how these crew cab pick-ups would compare to the Land Rover Discovery Commercial. As a daily driver that is. Are the refinement levels of the Discovery still far beyond these?

Thanks

David Mulvany (Navan)

Mar 2019 Filed under: commercial vehicle

Expert answer

Hi David,

Short answer, yes — the Discovery would be far, far more refined and comfortable than most pick-ups. That said, pick-ups are improving all the time, and models such as the VW Amarok are starting to get into the same ballpark as cars like the Discovery when it comes to comfort and quietness. They’ve still a little way to go yet, though.


My Mercedes stop-start is now working...

The auto start-stop not working even when the engine is at 80 degrees, any reason why? Or what I am doing wrong. It's a 2015 Mercedes C 220.

Bepin Gumani (Enfield)

Mar 2019 Filed under: fault

Expert answer

Hi Bepin,

There are many reasons why a car's stop-start system will not work. And we get so many queries about it that we've put together this Why won't my car's stop-start system work? feature.

Give it a read and if you're still not convinced, then bring your car along to a good mechanic to have it diagnosed.


Which new hybrid SUV to go for?

I am a disabled driver and use hand controls for the brake and accelerator. For the last 12 years I have driven a Honda Accord 2.0 petrol automatic. It has been a fantastic car and now has 260k km on the clock. I am looking for a higher vehicle, an SUV, and am looking at the Honda CR-V Hybrid, Toyota RAV4 Hybrid and the Volkswagen Tiguan (I could wait for the hybrid later in the year). I live in rural Ireland and handling on twisty roads is important and accelerating to pass slower moving cars on those all too few straight stretches of road. Is this a good shortlist, and if so, which would you recommend?

Robert Joyce (Clifden)

Mar 2019 Filed under: hybrid

Expert answer

Hi Robert,

Yes, it’s a very solid shortlist, although obviously we can’t comment either way on the Tiguan plug-in hybrid as we’ve not driven one yet. As for the Honda and the Toyota, the Honda is roomier and rather more engaging to drive (better for all those twisty roads) so is probably the one we’d go for. The new RAV4 is well worth looking at, though, and it has impressive performance, so it’s good for all that overtaking. Links to our reviews below:

Honda CR-V Hybrid review

Toyota RAV4 Hybrid review


Thoughts on the Subaru XV with CVT?

Hi,

Every so often I take it into my mind to change what is by now a seven-year-old car. And when I do a lot of questions come to mind and hence my recent questions on long term costs of hybrids (which seem to be taking over the market) and on the Hyundai Santa Fe. The latter I wouldn't really have considered, except I was in a dealership and was very taken by it.

But on mature reflection, the cost of changing simply can't be justified. Recently I came across material on the Subaru XV 1.6, which hadn't been on my radar, but which seems on paper to have a lot going for it. But I'm rather concerned about the CVT gearbox. There's an American mechanic on YouTube who seems very experienced who argues that this technology has yet to prove its long-term reliability and that after 60k miles (sic) they can give rise to problems. Even Toyota, with its claim to excellence, has recently done a recall in the States to replace the transmission.

Secondly, also there are conflicting views on whether the engine might be described as gutless. Anyway, that's where my researches have got me and I would very much welcome your views.

Thanks in advance

Philip

Philip Donegan (Ballina)

Mar 2019 Filed under: reliability

Expert answer

Hi Philip,

Well, there’s a lot of ground to cover there… Yes, the 1.6 engine in the XV is a touch gutless. In fact, it’s very gutless and its fuel consumption suffers dreadfully as a result. A 2.0-litre XV is actually more frugal in day-to-day driving, to be honest, simply because you’re not having to rev it so hard and so much.

As for the CVT, we doubt that there would be any serious issues in the longer term. I’m sure the guy on YouTube means well, but just check out how many older Toyota Prius models are still happily running around with their CVTs — that should give you some idea of how solid they are. Yes, there has been a recent recall, but one recall on some specific cars doesn’t mean that there’s a major issue with all such equipment.


We need a bigger car for our kids...

Hi there!

Having just added to our family a few weeks ago for the second time, my faithful little Opel Astra is stretched to breaking point. My partner is 6ft 6'' and is squeezed into the driving seat and squashed against the car seat behind him and getting fairly fed up. We have been looking for something with a bit more room but we are really struggling. Any advice on what cars are best for tall drivers and rearward facing car seats?

Chris

Chris McGrath (Mayo)

Mar 2019 Filed under: child or baby seats

Expert answer

Hi Chris,

The answer here is Skoda Superb. Nothing else, at least nothing else affordable, has the sort of rear legroom to truly allow a very tall driver to get comfy in front of a rear-facing infant seat, and the Superb has the kind of massive boot that every parent of two growing kids will truly need. They’re not expensive, either — go for the second-generation or later model (which first launched in 2009, although the current version, launched in 2015 is nicer still) and you’ll be onto a winner, just make sure to get one with a full and comprehensive history and make sure that it’s not been previously used as a taxi (many have). Even better — get the Combi estate for maximum practicality. 

Read our Skoda Superb reviews for more


I think my Merc C 200 d's chain is gone...

I have a Mercedes C 200 d (W204) and on cold start up it is rough sounding for a couple of seconds; I think it might be the timing chain. Any idea of price for a new one and is there anyone in Galway/Mayo area that does this?

Thanks

Michael Walsh (Galway )

Mar 2019 Filed under: pricing

Expert answer

Hi Michael,

If that is your issue, it's not as big a job as on some cars, so it should take no more than four hours. Any decent mechanic will be able to do the work, but the price will vary considerably depending on where you get it done, so perhaps shop around.


Any news on Tesla Model 3 in Ireland?

Whats the latest on the Tesla Model 3 for Ireland... availability, trade ins and costs?

Thanks

Fintan Farrell (Maynooth)

Mar 2019 Filed under: choosing new car

Expert answer

Hi Fintan,

At the moment we don’t have a set date for when the Model 3 will arrive in Ireland, as the first European deliveries are all left-hand-drive cars. We expect that it will be early 2020 before the first Irish deliveries are due to start. If you’re keen to get one early on we recommend contacting Tesla (in Sandyford, Dublin) to discus order placement. You can currently reserve a Model 3 through Tesla’s own website, too. Initially, all-wheel-drive, long range versions will be offered, which we expect to cost between €60,000 and €70,000 depending on specification, but in time the cheaper standard range car should become available in Europe. 

In the meantime, check out our review of the Model 3 here.