Expert answer

Hi Eoin,

I'm glad you like the site. Firstly, let me congratulate you on choosing a nice car. I had a Golf Edition R recently and it was a really lovely car. The spec is really good on that car and you seem to have chosen a nice few options on the car. 

There are a couple of things that you mention there and it is tricky to answer them. Volkswagen are unlikely to announce anything from their dealer conference until after their dealer conference. I'm not sure where you get your intelligence but we can certainly investigate. In terms of your deal, the usual advice applies - you need to focus on the cost to change and not how much your own car is worth, which you appear to be doing and given that you aren't changing your car until January it can be difficult for the car dealers to price your trade-in. My advice to you would be to put down your deposit, arrange your deal and make sure that your terms are agreed. If there is any change which would favour you then you can renegotiate, but at least if it turns out to be as you suspect, then at least you will have secured the best possible rate. 

The other bit of advice I would give, is if your trade-in came from say, a Peugeot dealer, then go back to the Peugeot dealer and offer him the deal. Most dealers can buy in the car you want and they might offer you a better deal on your trade-in. That would be worth a try. 

I hope this helps. Feel free to come back to us if you need more help, we are always here!!

Expert answer

Hi Teresa,

As with any car exchange - you need to look at the cost to change, not the value of your trade in. At the moment there are lots of Ford Fiesta and Focus models on the used market so the values of them aren't great. The dealers are also pricing your cars as to what they will be worth in February 2012 when the cars arrive. 

You said you are going to shop around and that is exactly what you should do. We could tell you that your cars are worth more, but unless a dealer is offering you this then it is not much use. 

You need to shop around!

Expert answer

Hi Mark,

I'm afraid that's a very difficult question for us to answer remotely. Every car is different, as is every dent. We'd suggest you contact someone like www.dentmagic.ie or www.autodentsolutions.ie to have a look, as they provide a service that requires no painting, sanding or filling. Should work out far cheaper too.

Hope that helps.

Expert answer

Hi Steve,

This is a really tough one and it's unlikely to be a simple answer. The integrity of the head gasket relies on so many other parts of the engine, such as the flatness of the cylinder head and the torque applied to the cylinder head bolts. It would be very difficult to prove any wrongdoing by the garage that originally fitted the part.

For the same reason, it's highly unlikely that that would give any guarantee on such work. It's just not the done thing.

I'd suggest you go back to talk to them and try to come to some compromise. When you do have it done again make sure you insist that the cylinder head is skimmed and that you get a receipt for that work. It may also be worth suggesting that the cylinder head bolts are inspected, as some manufacturers require these to be replaced, which a garage may not automatically do.

I hope all that helps. Come back to us if you need to know anything else.

Expert answer

Hi Andrew,

According to Ciaran Allen, Sales Manager of Mercedes-Benz, "Stop/start is the main factor in reducing CO₂ and is available now on manual models. We are not expecting full availability on stop/start including seven-speed auto until August production - September arrival. Because of our market seasonality August and September are not big production months for us, so while it will be available we really consider E-Class seven-speed as a 2012 car. The model price won't be reduced but the auto road tax will go from band C to band B."

Hope that answers your question?

Expert answer

Hi Mark,

It is hard not to look past a BMW 520d Touring. There are a few nice ones around that fit your budget and to be honest this is where I would be looking. You might need one from a dealer if you intend to trade in. They are super cars and cheap to run too.

However, an outside choice as an estate is the Volvo V70. I personally love them as they are timeless and great for the dogs too. I have been drooling looking at this one in Cork all week and I reckon it would be a super buy - look at how low the mileage is!

Failing that, and if you aren't too worried about it being petrol, then a Subaru Outback is a marvellous car; this one has low mileage and is within your budget.

You might notice I didn't mention any Audis there. I figure you want a change, otherwise you wouldn't be asking us!

Best of luck with the change and make sure to tell us what you bought. You will find us on Twitter @completecar.

Expert answer

Hi Susan,

While our service is predominantly designed for an Irish audience, we don't minding answering the occasional question from abroad. Your valuation would depend on several other factors though:

• Is it a 2005 or 2006 car?
• Which trim level is it?
• Is it manual or automatic?
• Is the specification standard or are there desirable extras?

If you can let us know those details we should be able to give you a more accurate estimation.

Thank you

Expert answer

Hi Andrew,

That is quite an unusual spec S-Max that you have and as such it is reasonably difficult to price it because there are lots of basic spec 1.8-litre diesels around with manual transmissions. If you were selling that privately I think you would want around €18,500 for it though you'd probably get around €17,000-€17,500  if you traded it in.

Once that car starts to creep towards 100,000km the value will drop quite a lot, so bear that in mind. But the thing is, what would you be replacing it with anyway? I would probably think of upgrading to a newer one if you are in that frame of mind and can afford to do so, because it is probably at its most valuable now as the mileage is reasonable.

It is a lovely car though and it will be costly to get another at that spec. I guess you need to sit down with the calculator and figure out what you can afford. You might need about €14,000 along with your own to get into something similar in a demo model 2011 car.

I hope this helps!

Expert answer

Hi David,

I see that Autodirect do have a 2007 Opel Meriva for €6,495 and yes it is a good little family car for the money. It is a small MPV, so even though it has a high roof, the cabin isn't that massive. I am wondering whether it might be more prudent, given that those twin babies will grow, to look at something a little larger that wouldn't cost the earth to run.

For the same price as that Meriva, you could have a 2007 Citroen Picasso with tiny mileage. This is a much bigger vehicle and it's a great MPV. Go a year older and you could have the infinitely more useful Opel Zafira for similar money. Something like a Peugeot 307 SW offers lots of space and comfort too, as well as good value.

Anyway, I am not answering your question. AutoDirect is very good to deal with and has established a very strong reputation, so it would get our seal of approval. The Opel Meriva will be a decent buy too.

Anyway, come back to us if you need more help!

Expert answer

Hi Frank

The dual manual you refer to is I am guessing a DSG or double-clutch gearbox and we are certainly fans of them here at CompleteCar.ie. They have been around for quite some time now and therefore most of the major problems appear to have been ironed out. They offer a smoother auto change than a standard automatic transmission, plus they will behave like a manual (without the clutch obviously) if you want them to.

Something like this would be a lovely car.