Expert answer

Hi Mikko,

1 - It's a convenience thing from the point of view of the end user, but no doubt Mercedes also makes money from the service as it comes with a subscription fee. The per kWh rate varies so it's not easy to definitively say that it's always more expensive than using the supplier directly. A quick glance at Ionity's fees suggests it is sometimes for sure, but then again, each charging operator has a subscription service of its own you'd need to check against.

2 - The Mercedes roadside assistance service is included in the price of new Mercedes for a set number of years only and then it only is renewed if you service your car at a Mercedes retailer. But you don't pay extra for it as such.

Expert answer

Hi Doteen,

A car's history and how well it has been serviced is important no matter what fuel type it is. The added complication with modern diesels is that their DPFs – and other components - can clog up if they're only used for short trips. I don't believe where you buy the car has any bearing on that. It's all about how the car was used.

Make sure all the warning lights are working and going off when the car is running, insist on a detailed and complete service history and take the car for a decent test drive (again, regardless of the fuel).

A diesel car will be far more economical than a petrol one when it comes to towing and for the most part will be better suited to the job in terms of low-down pulling power (torque).

Nonetheless, if you'd prefer a petrol car, that's entirely doable. Just don't go for a small-engined, lightweight car and expect it to do a good job. Cars such as the Ford Mondeo, Skoda Octavia, VW Passat and others all came with powerful turbocharged petrol engines, though they're much rarer and hence harder to find than the diesel equivalents.

Hopefully that has given you some food for thought but come back to us with more information on the weight of the caravan you're buying and your budget for the car and we can help further if you need it.

Expert answer

Revenue does run a tax-relief scheme for vehicles adapted for drivers and passengers with disabilities, but the Government has confirmed that this does not apply to public service vehicles such as taxis or hackneys, wheelchair-accessible or not. In other words, a wheelchair-accessible taxi is not automatically free of VAT and VRT.

What you can benefit from is the National Transport Authority's Wheelchair Accessible Vehicle (WAV) Grant Scheme, which offers a cash grant towards the cost of buying or converting a wheelchair-accessible taxi or hackney. That grant doesn't remove VAT or VRT, but it can significantly reduce the overall cost to you – by up to €17,500 depending on the age of the vehicle.

Read the information guide on the WAV Grant Scheme here

Expert answer

Hi Abdullah,

The Pixo is a decent enough city car for light-duty work, but we'd urge caution putting it to hard use. The engine itself is quite dependable, but the Pixo was always a budget car made for a budget price so you can't expect it to be incredibly durable.

Nonetheless, that's not particularly high mileage for it and, if it comes with a complete service history, the chances are it is capable of the same again without any major costs. 

Take it for a test drive to see if it feels up to scratch before you decide.

Expert answer

Hi Grainne,

In general that Focus is indeed a sensible, solid used buy. 

However, it's getting on now, so you can't expect a new car. And parts of the engine - specifically the EGR valve and DPF in the exhaust - are known to clog up if the car is used for only short drives.

Our advice is to test drive a few examples of the same car so you get a feel for a good one, then insist on a full service history and walk away from any car that doesn't drive smoothly. 

Expert answer

Hi David,

If you are buying a used car from a garage in Northern Ireland that originally came from Great Britain, the key question is whether it has been properly customs-cleared into Northern Ireland. In your case, the garage has confirmed that it used the Trader Support Service (TSS) to bring the car in, and it has the paperwork to show that. That means the car is considered to be in 'free circulation' in Northern Ireland under the Windsor Framework.

When you purchase it from the NI garage and bring it into the Republic, you will not have to pay Irish VAT or customs duty, even though the car is still on GB plates. What you will have to pay is Vehicle Registration Tax (VRT) and, if applicable, the NOx levy when registering the car through the NCTS system, as you mentioned.

The important thing is to ensure you receive and keep the TSS documentation from the garage, as Revenue can ask to see it when you register the car. Without that proof, Irish VAT and customs charges could potentially be applied.

Expert answer

Hi Eve,

First up, the car must be registered in Ireland much sooner than that after arrival - it's supposed to be done within 30 days.

There are a few UK companies that allow customers buy decent warranties, but moving the car to another country and re-registering it is likely to invalidate such a thing. You could try calling them up to check. Warrantywise is one of the better-known firms.

In Ireland, there don't appear to be as many options. MAPFRE provides such warranties to its business clients to offer their customers when they buy their cars, but does not deal directly with individual owners. Car Simple does sell warranties to individuals, but only for cars that are under eight years old, so they wouldn't cover your car.

Best bet is to talk directly to one of the UK providers to get a steer on whether the car can remain under warranty when you move it to Ireland.

Expert answer

Hi Conor,

That recall won't apply to every version of the cars listed sold in every country. 

According to the RSA recalls website, it only applies to two Skoda models sold in Ireland, produced between 2012 and 2014.

You can call your local Skoda dealer if you wish to check that of course.

Expert answer

Hi Elizabeth,

On such a new vehicle, which presumably has a full service history and part of its new-car warranty in place, there aren't many 'cons' we can think of. That's assuming you have access to the car's history and that it has been registered in Ireland already by the dealer.

Ask for all the documentation showing when it was registered and for the full service history, etc. 

Expert answer

Hi Fiona,

The Single Administrative Document (SAD) is the standard EU customs declaration form. It records the details of goods being imported or exported and proves that customs obligations (VAT, duty, etc.) have been met.

For cars coming from Great Britain into Northern Ireland, a SAD is generated automatically when the HMRC Supplementary Declaration is completed through the Trader Support Service (TSS). Most buyers never see it, but Revenue can request a copy if they want extra proof that a vehicle has cleared customs correctly.

In most cases you won't need to show an SAD when presenting the car for a VRT inspection. Revenue usually accepts the HMRC Supplementary Declaration together with the V5C as proof that the car was lawfully imported into Northern Ireland and is in free circulation under the Windsor Framework.

If the car's paperwork was processed by a customs agent, they can electronically submit the SAD on your behalf, as it should already exist given the HMRC Supplementary Declaration has already been processed.