Expert answer

Hi Roman,

The Insignia is a thoroughly good car, and one that feels especially slick and pleasant to drive. The only common problems seem to be small electrical glitches (alarm systems especially) and leaky boot seals that let rain in.

We've never experienced any suspension problems with any Insignia we've driven, nor does it seem to be an issue amongst owners. Could you elaborate on your Passat problems? Could be a useful bit of info for our database...

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Hi Conor,

Hmmm. Tough one. I'd always be tempted by the younger car, and if it's the 1.6-litre diesel Passat then there's a good chance you'll never have to refill the tank - I once did Galway-Dublin-Glasgow-Dublin-Galway-Dublin on a single tank of juice in one.

That said, the Audi would be hugely tempting and while there's really no fundamental difference between the too (you are paying extra for the badge and not much else really) there's no denying the extra feel good factor of the A6.

All things being equal then, and assuming both cars come with and equally full service history, I'd be minded to treat yourself and go for the Audi. 

Further reading:

First Irish drive of the new Volkswagen Passat

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Hi Justin,

We checked with the experts at Michelin for this one. According to them, tyres don't really have a use-by date as such, but neither should you just be blasé about them because their overall mileage is low. Tyres can be damaged or worn by a number of factors, not just how many miles you've done. After five years, Michelin suggests you should have your tyres thoroughly inspected once a year, and after ten years replace them no matter what the condition or depth of tread.

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Hi John,

The only other brand with a comparable warranty back in 2010 or 2011 would be Hyundai, which has (and had) a five-year, unlimited mileage warranty. Of the cars you've mentioned, in descending order of preference, we'd go for Octavia, Passat, Sportage and Qashqai. If it's out of warranty, you can always get an aftermarket one. 

What do you think?

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Hi Andrew,

It seems there are some niggly little issues with the current shape Astra, but none of them seem to be utterly disastrous. There have been some reports of electronic issues, particularly around the cruise control and the (optional) electronic parking brake. Those problems can also cause the brake lights to flicker annoyingly. There have been two recalls issued for the car, one for the anti-trap sensor in the electric windows and one for faulty bolts on the front passenger seat. Make sure both of those have been carried out. Finally, as with the Insignia, there seems to be an occasional issue with the rubber seals on the boot so check the boot carpet for any signs of damp or water getting in.

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Hi Diarmuid,

It's a close run thing, but I'd go for the Passat. I reckon it'll work out just a little more economical than the Mondeo, and it has a nicer, comfier, more 'premium' edition. Mind you, I'm basing that on the assumption that you're going to be on the motorway a lot. If it's twisty roads, then it's Mondeo all the way...

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Hi William,

It's very, very tempting to go for the Merc – that badge on the bonnet is a major draw all by itself. Being sensible though, even with the extra cost up front, the Passat may actually offer better value. Given that both cars will be generally pretty reliable, the differences come down to things like running costs (is the Passat the 1.6 TDI? If so it's incredibly economical), equipment levels (the Passat is likely to be better equipped than the Merc, but do a proper comparison yourself between both cars to see) and what the dealer is offering you. Which one, for example, is offering the better warranty? A two-year warranty compared to a one- year one may not sound like much, for instance, but if something big goes wrong in year two it could save you an absolute packet.

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Hi Mary,

Through a Volkswagen dealer you're looking at about €400 for a front door and nearly €350 for a rear door, not including VAT. We'd recommend with a car of that age to go through a scrap yard instead - you may even find one of the right colour.

Hope that helps

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Hi Mirian,

There's just nothing good about any of that. Bad enough that it happens at all, worse still that you're coming to the end of your pregnancy - as you say, you just don't need that kind of hassle.

The problem is a recurrent one on the Meriva, and seems to stem from a good old manufacturing fault. As far as I can tell it dates back to at least 2011, but in spite of repeated calls from owners and even a stinging piece on the BBC consumer show Watchdog, General Motors has failed to issue a recall for the problem.

For the moment, the best thing I can suggest is that you press your Opel dealer to give you a loan car, NOT A MERIVA, for the duration of the rest of your pregnancy, so at least you have peace of mind. Some car dealers like to try and duck the issue, but under the good old Sale Of Goods And Supply Of Services Act (otherwise known as your statutory rights) you're entitled to a repair, replacement or refund. Clearly, if the steering column has already been replaced, repairing it hasn't worked so you're looking for one of the other two.

If you feel up to tackling the dealer, then simply don't let yourself be fobbed off. Stand your ground in the dealership and don't be afraid to kick up a massive fuss. After all, can you imagine worse publicity for any business than to have a heavily pregnant woman, in tears, talking to local and national media about the issue? If they try spinning your head with tech-talk, just put your hand up and say "I don't care about the technicalities, I paid for a car that would work and I want this one to work, or a suitable replacement." Keep using that phrase and don't back down whatever you do.

In fact, let us know when you're planning to go in and perhaps one of the CompleteCar.ie team could come with you as backup. In a consumer-centric world, where recalls are in the news every day, this kind of behaviour is utterly unacceptable so don't you go accepting it.

Please do let us know how you get on.

Expert answer

Hi Fiona,

Depends; are you doing lots of long motorway miles? In which case get the 1.9 TDI. If you're doing mostly short hops, especially urban, then get the 1.4 TSI. 

Unless of course you're talking about two specific cars, rather than in general. In which case go for the one in the best condition with the fullest service history.

Does that help?