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Hi David,

There are no major reported problems with the Q7 e-tron, and Audis in general tend to have very high levels of both quality and reliability. That said, as it’s a plug-in hybrid, check and see how much running it has done on electric. If the previous owners were especially conscientious about plugging it in and running on the battery, that could mean that the engine hasn’t actually been run very much, and that can lead to niggling reliability issues down the line. Sounds odd, but it’s true — regular, gentle running is best for long-term engine life.

Other than that, make sure that all the electric and electronic systems are all working as they should, as these are complex vehicles and difficult and expensive to put right if they develop problems. 

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Hi Fergal,

The answer is yes. And maybe no. And maybe… maybe. We know that Ford will replace the current Mondeo with a new model, but that it will be a crossover, possibly retaining the Mondeo name in some way, or possibly being called the Evos. We know that it will be a tall-ish crossover, rather than a full-on SUV, kind of in the mould of the Subaru Outback, but what we don’t know is whether or not this new Mondeo (or Evos) will be coming to Europe. Right now, it’s being readied for a launch in the Chinese market, as both a petrol and hybrid car.

Ford has committed to going all-electric in Europe, so it’s hard to see how such a car would fit into those plans. It’s more likely that the next-gen Kuga will effectively be the Mondeo replacement for us, with the larger Mustang Mach-E taking on the range-topping duties. 

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Hi Tom,

Apparently it's quite easy to tax a commercial vehicle as a private one, simply by informing your local motor tax office. Beware, however, of the challenge of insuring the vehicle, as many readers have told us that is a big issue for private drivers.

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Hi Karen,

The Alhambra is an excellent choice, and to be honest it’s probably the one we’d go for, though there are no petrol or hybrid versions as you probably know.

However, Ford is just now introducing hybrid versions of both the S-Max and Galaxy and those could well be worth checking out, not least because Ford has some very sharp 212-plate offers around at the moment, so you may be able to nab yourself a bargain.

If you want some other hybrid seven-seat options, you’re really looking at large SUVs, which are expensive to buy and run. The best ones are plug-in hybrids, too, but you did say that you don't have a way to plug a car in at home, so perhaps those are not for you.

Best of luck

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Hi John,

In my experience (I test a few hundred cars a year and I have three kids myself), your only proper options are people carriers, MPVs and larger SUVs. We ended up buying a Volkswagen Touran, which was absolutely excellent, but there are plenty of other cars with the same kind of space. The Tiguan Allspace, Skoda Kodiaq and SEAT Tarraco all are virtually the same as that inside and ideal for the job. Watch out for smaller SUVs, such as the Qashqai etc, as their rear seats are no wider or more accommodating than an average estate. 

Now, depending on whether you're using ISOFIX and how wide the child seats are, you might find an estate that will accommodate the three, so don't give up just yet. The only way to know for certain is to bring the seats with you to try out in the backs of a few cars at a dealer or wherever. The Skoda Superb Combi and VW Passat Combi would be worth a try for sure.

Please do let us know in the comments below how you get on.

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Hi Joe,

There aren’t any specific battery issues to look for, and the good thing about a plug-in hybrid is that you can’t fast-charge them, so there’s less likelihood of wear and tear on the battery cells from repeated rapid charges. Obviously, batteries do degrade a little over time, but you shouldn’t see more than a few percentage points wiped off the performance. Make sure you go for a fully-charged test drive first though, and if the range seems abruptly short (allowing for weather, traffic etc) then the battery might have been physically damaged at some point.

Other plug-in hybrids worth considering would be a BMW 530e, although that probably won’t squeeze into your budget, or a Volkswagen Passat GTE, which provides performance almost as good as that of the 330e, but for a much lower cost overall and it's more spacious. Don’t forget that the battery eats considerably into the 330e’s boot space, and it was never a big car inside to begin with. The updated Passat GTE (2020) was available as an estate, too...

BMW 330e review

Volkswagen Passat GTE review

Volkswagen Passat GTE Estate review

BMW 530e review

Expert answer

Hi Seamus,

This is obviously a tricky decision, and we wish your wife all the best in coping with this. When it comes to ride quality, the most important factors are the stiffness, overall, of the suspension, the size of the wheels, and the sidewall depth of the tyres. Basically, smaller wheels and normal suspension is the rule of thumb if you’re trying to get a car with a soft ride quality.

SUVs are actually generally quite bad for ride quality. That sounds counter-intuitive, because of course they’re taller and have longer-travel suspension, but the problem is that the springs and dampers have to be stiffened up to prevent the higher centre of gravity from inducing too much body roll. I would therefore suggest that keeping away from SUVs would be a good bet.

That said, the Subaru Forester you’ve mentioned below does indeed have a soft ride quality, again as long as you avoid the larger alloy wheel options. Ditto the smaller Subaru XV, which is helpfully lower to the ground and can get away with slightly softer suspension rates. Citroen, of course, is famed for having pillowy-soft ride quality, and the current C5 Aircross is pretty soft and springy, and has great seats into the bargain. You should definitely look at a Toyota Camry as well (very soft, and again with great seats) and the Skoda Superb.

Avoid anything that has a sporty designation (S line, R-Line, M Sport etc) as that will almost automatically have stiffer springs and bigger wheels.

Hope that helps. Below are links to our reviews of the cars mentioned above:

Subaru Forester reviews

Citroen C5 Aircross reviews

Subaru XV reviews

Toyota Camry reviews

Skoda Superb reviews

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Hi Paul,

In theory, all crew-cab vans fall into Category B for VRT purposes, which Revenue defines as: "commercial vehicles, designed and constructed for the carriage of goods and not exceeding 3.5 tonnes. These vehicles are European category N1 and generally have three seats or less. VRT Category B also includes motor caravans.”

In Category B, you’ll be charged 13.3 per cent of the OMSP, the Irish market selling price as defined by Revenue. There are some vans that fall into a slightly different category, and are charged a flat rate of €200, but these are vans that (a) always had less than four seats and (b) have at any time a laden mass greater than 130% of the mass in service. You should be able to find out which category your Vito fits into by quoting the VIN number when booking your VRT inspection.

Expert answer

Hi Joseph,

If you want to tax a commercial vehicle at commercial vehicle rates, then it has to be strictly used for work purposes, so yes you would need a commercial business to do that. It has to then be used strictly for work purposes — no dropping the kids to school or heading off for the weekend — and there are substantial fines for any breach of that rule. If you want to use it as personal or family transport, then it’ll have to be taxed as a private car. 

Read our Buying a commercial vehicle for private use feature for more detail.

Expert answer

Hi Valerie,

On the main touchscreen menu you first press the settings cog symbol on the top, next to the time. In the System Configuration screen there is a Distance and Consumption menu. When you select MPGe rather than kWh/100km it also changes the speedometer etc to miles.