Expert answer

Hi Dana,

It really sounds related to the charging circuit and, before going through the list below, perhaps check that the battery was replaced by a 'silver-calcium' one that is compatible with the so-called “Ford Smart Charge System”. A regular lead-acid battery is not compatible.

We'd have hoped that a good mechanic would have tried the below things already, but if not:

Bad ground or wiring issue

- A poor ground connection or corroded cables can cause intermittent charging problems.

- Check and clean all ground connections (especially the engine-to-chassis ground and battery-to-body ground).

- Look for damaged or frayed wiring between the alternator, battery and fuse box.

Alternator not charging properly

- Even new alternators can be faulty. A voltage drop test should confirm if it's truly charging.

- With the engine running, check the voltage at the battery terminals. It should read around 13.5-14.5 volts.

- If it's much lower, the alternator isn't charging properly, or something is disrupting the circuit.

Smart Charge System

- The Ford Smart Charge system can fail and cause charging problems.

- Check the three-pin connector going to the alternator - if it's loose, corroded, or damaged, the alternator may not work correctly.

- Try disconnecting the Smart Charge system (forcing the alternator to work as a standard one) and see if the problem improves.

Parasitic battery drain

- If something is drawing power while the car is off, the battery might not have enough charge when you restart.

- A mechanic can do a parasitic draw test by pulling fuses one by one to find a circuit draining power.

Faulty ECU or sensors

- If the ECU isn't regulating voltage properly, it could be sending the wrong signals to the alternator.

- Some Ford owners have reported a faulty crankshaft position sensor or bad engine ground causing similar symptoms.

Fuse box or relay issue

- Check the engine bay fuse box for water damage or corrosion - this is common on older Fords.

- A failing alternator fuse or relay could intermittently stop charging.

Expert answer

Hi Frank,

That won't be very easy to do, and would likely be quite expensive as well. We wouldn't recommend it.

Expert answer

Hi Gary,

We'd definitely advocate for an estate over an MPV or SUV as they're more space efficient, more fuel efficient and generally better to drive, especially as you clearly spend quite a bit of time on the road.

Assuming you're on the motorway for much of that, then a diesel probably makes the most sense, though if you're generally at lower speeds, it's well worth considering a hybrid instead to keep your maintenance bills down.

Within budget are some lovely premium estates, such as the Audi A4 and A6 Avant, along with the BMW 3 Series Touring, Volkswagen Passat and Skoda Superb, though you might have to compromise and go for high-mileage examples.

There are a few diesel Ford Focus estates around as well, along with the underestimated Kia Ceed estate. On the hybrid side, there's an estate version of the Toyota Corolla to consider as well.

Come back to us if you'd like help narrowing down your search, as you have loads of choice with €20,000 to spend.

Expert answer

Hi Marie,

I can confirm that those cars' engines do not have wet timing belts - they are traditional 'dry' belts instead. I believe the issues you mentioned relate to Ford's EcoBoost petrol engines only. 

Expert answer

Hi Mary,

There are loads of examples of the 2021-2022 Hyundai Santa Fe on the market using the plug-in hybrid powertrain, priced from about €40,000 to over €50,000 depending on the model year, mileage, etc. This is a really good car, and far more spacious than your Tucson, but we urge you to go along to a dealer with your baby seats to check out the space inside for them. There is no ISOFIX in the middle seat of the second row, nor in the third row, and it may still be a bit of a squeeze depending on how large your seats are. A dealer shouldn’t mind you trying out the space with your own seats.

Hybrid alternatives at the same price include the Kia Sorento, again as a plug-in hybrid. This shares its underpinnings with the Hyundai and the seven-seat layout, but it might be better suited to your needs as the middle row is better shaped to potentially take three baby seats. Though the middle position has no ISOFIX if that’s important to you. However, the two seats in the third row do have ISOFIX. Nonetheless, using the third row in any of these cars means a tiny boot.

Another option, though rarer on the used market, is the Toyota Highlander. It’s a seven-seater as well, comparable to the Santa Fe in terms of space. It’s similarly priced though, unlike the Hyundai and the Kia, it’s not a plug-in hybrid. That might be preferable depending on whether you are willing to install a home charger.

Another plug-in hybrid option is the Volvo XC90 T8. It has three individual seats in the middle row and, though the central one has no ISOFIX and is smaller than the outer ones, it still is likely to accommodate a baby seat. Worth checking out for sure.

Now, if you’re willing to consider a car or estate instead of an SUV, you’d do well to take a look at the Skoda Superb as it has a really wide rear seat and a massive boot. It’s also much more affordable than the cars above, available as a hybrid and should come with lower running costs.

Come back to us if you need further help narrowing your search down, but we do urge you to go try out a few of these cars for yourself.

Read our Hyundai Santa Fe PHEV review here

Read our Kia Sorento PHEV review here

Read our Toyota Highlander review here

Read our Volvo XC90 reviews

Read our Skoda Superb reviews

Expert answer

Hi Peter,

We’d never consider those cars to be rivals. The entry-level EX90 is nearly €120,000 while the most expensive ID.7 Tourer listed on Volkswagen Ireland’s website is a little over half that.

The EX90 has seven seats and is a luxury car. The ID.7 is lovely inside, really spacious in the rear seats and has a massive boot, but it can’t compete with the Volvo’s interior in reality. Nonetheless, to drive, we’d take the ID.7 every time.

But does any buyer that can afford a certain level of outlay look at a cheaper car and think, “that’ll do me”? We don’t believe so.

Volvo EX90 review

Volkswagen ID.7 Tourer review

Expert answer

Hi Fergal,

The first one that comes to mind is the Skoda Superb. A new generation of this massive car was launched last year and it’s a great option. It’s bigger than the Mondeo and can be had with a 2.0 TDI diesel engine.

A lovely car is the Peugeot 508, which can be had with a 1.5-litre diesel, but you might find it small inside in comparison to your Mondeo. Worth a look anyway.

There really aren’t many others if you’re sticking with a diesel saloon, unless you go for one of the premium brands - both Audi and Mercedes sell diesel engines still in the A5 and C-Class, respectively.

Expert answer

Hi Patrick,

The VRT would be 13.3 per cent of the OMSP (Open Market Selling Price) of the vehicle, which is the value Revenue believes it to be worth on the Irish market. That can be tricky to guess/estimate for specialised vehicles such as that, though we did find a similar one on Carzone.ie for about €32,000.

If Revenue chooses that as the OMSP then the VRT would be €4,256.

Expert answer

Hi Ger,

If you’re sticking with automatic, then your choices are very limited. We found only the Opel Grandland and SsangYong Korando, neither of which we’d be huge fans of.

Here are the manual models we found that otherwise fit the brief:

Cupra Formentor: We really like this car as it looks great, and it drives well. You might find it a little too low down for your liking as it’s not as tall an SUV as the Qashqai, but worth a look.

Dacia Duster: Not quite as solid as the Qashqai perhaps, but it’s very comfortable and you’d get more for your money - you could get a 2024 version for example.

Ford Kuga: A comfortable and well-built option. Plenty of them about.

Hyundai Tucson: Very spacious inside and in the boot. Loads of them around as it has been the best-seller for so long. Despite that it still looks interesting outside. Good reliability. Strong reputation shown by the fact that you’d probably only afford a 2022 example with your budget.

Kia Sportage: Identical to the Tucson under the skin so it just comes down to which of the two you prefer the look of. Though the Kia has a longer warranty in terms of time if mileage is low.

Mazda CX-5: Fantastic to drive and feels like a premium car in comparison to most others here. Might cost a little more to run and they’re not very plentiful on the used market.

Peugeot 3008: A stylish replacement for the Qashqai. Solid car. Double-check you can get on with the cabin layout.

SEAT Ateca: Once one of our favourite cars of this size, though it is getting on in years now. Might not feel as modern as some cars on this list, but is still well made, comfortable and spacious.

That’s still quite a long list, admittedly, but hopefully it helps you drill things down to a shortlist. We have our own preferences, and you will, too.

Feel free to come back to us if you want further help of course.

Expert answer

Hi Roy,

As labour and parts prices can vary considerably depending on where you get the work done, we don't like to give people estimates of costs. We can tell you that the work should take about five solid hours.

I suggest you ring around a few garages to get estimates.