Expert answer

Hi Mary,

Let us know which way you go

Expert answer

Hi Brendan,

We asked Volkswagen's tech people about this:

"I've never heard of a complaint like this before, but I'm guessing it's something in the adjustable lumbar support feature fitted to the seat that may not be operating correctly or secured correctly. Depending on the specification of the car this may be manually adjustable or electrically adjustable.

Without any knowledge of the mileage or previous use of the car it is not possible to determine if this is manufacturer defect or from an outside influence.

We would recommend the car is brought to a main dealer for inspection and advise on recommended repair."

Sounds like good advice to us Brendan. Here's the Volkswagen dealer locator.

Let us know how you get on.

Expert answer

Hi Martina,

OK. In the strictest terms the dealer is right - if the car is out of warranty then there's nothing he legally has to do. The fact that you took it to your own mechanic in the first instance also probably gives him a get-out clause. Check the fine print of the warranty to see if it includes a coda about where the car must be serviced and maintained in order to keep the warranty in place.

Now, there are a couple of other things worth considering. If the engine was genuinely faulty, and you can prove that the dealer in question knew about this before he sold it to you, then you have a case under the Sale Of Goods And Supply Of Services Act. It would be very tricky to prove beyond a reasonable doubt though. The fact that he's offering a reduced rate to replace the engine could either be interpreted as a sincere gesture of goodwill or the act of a guilty conscience.

Either way, it's worth doing two things. Put pressure on the dealer, warranty or no warranty, to replace the engine free of charge - simply because a car is out of warranty, a major component like the engine shouldn't be failing in this day and age. Secondly, have a word with your solicitor and see what they make of it. You may have a case.

Finally, how old is the car in question? If it's under five years old, then it should still be covered by Hyundai's own unlimited mileage warranty.

Let us know how you get on

Expert answer

Hi Ernest,

Toyota previously answered a question for a reader regarding battery life as follows:

"It depends on the vehicle and how it's driven, but as long as the vehicle is in regular use and is serviced then the battery life is expected to be over 10 years. High mileage batteries can last longer than vehicles that do low mileage or are not in frequent use. Like any other battery type if it is in regular use and kept conditioned this will extend the battery life."

We can confirm that there are no known health risks from the batteries. The cost of replacing the batteries varies from model to model.

Expert answer

FULL DISCLOSURE: Cian is known to us at CompleteCar.ie through the medium of Twitter. Friend of the show, you might say...

Hi Cian,

Given that we know you I'm half-tempted to steer you into some hilariously disastrous classic car cul-de-sac, then sit back and watch the carnage unfold. However, I know you've already been there and done that so I won't.

Instead, I'm going to go out on a major limb, put my journalistic reputation to the test and recommend an Alfa Romeo. Yup, an Alfa. Your budget should get you into a 2007 or 2008 159 1.8-litre petrol MPI version. The 159 was always a ruggedly built car and while it's still occasionally prone to the classic Alfa electrical glitches, it's also probably the most all-round reliable car ever to come out of Milan.

It's also utterly gorgeous. reasonably spacious and really very good to drive. True, the 1.9 diesel would be more economical but it doesn't sound as good as the petrol. Enjoy, and let us know if anything goes explosively pop!

Expert answer

Hi Adam,

We asked Audi Ireland this one and the response was as follows:

"There is no recommended change interval for these components. While they are classified as wear and tear items the rate at which replacement is required is based on a number of factors: driving style, annual mileage, urban/rural mix of mileage, vehicle load (passengers, luggage or trailer)"

Sorry to not have a definitive answer for you.

Expert answer

Hi Joe,

Both excellent choices although it's worth pointing out that the petrol-powered Honda will struggle more to hold on to any value as the market is so diesel-obsessed at the moment. Still, that means prices are cheaper for you at buying time...

As with all Hondas, the CR-V is remarkably reliable, although this model has suffered from some issues. There have been some problems with trim scratching and scuffing too easily, as well as problems with the alternators. Some have had issues with the gearbox too and high front tyre wear. You should also check carefully underneath to make sure that any previous owner hasn't been taking the 4x4 bit too seriously.

That goes equally for the Hyundai and the good news here too is that reliability is excellent. The only regularly reported problems with the Santa Fe are that the air conditioning system can need regular re-gassing and that the stereo is pretty rubbish.

Both will be expensive to run though. The CR-V has CO₂ emissions of 194g/km so motor tax is going to be pricey. Despite being diesel, the Hyundai is no better, with CO₂ emissions of 191g/km. Both will average around 35mpg in regular driving.

I have to admit to a small bias - my father-in-law has owned his 2.0-litre petrol CR-V from new in 2007 and loves it. It's been massively reliable (only ever needing a replacement alternator) and he regularly gets better than 40mpg from it. That said, the Hyundai is also an excellent vehicle and I would say both are safe bets - try some test drives and see which one you prefer and let us know which way you go.

Expert answer

Hi Gary,

We rate the Scirocco very highly indeed. It's peachy to drive, quietly handsome and surprisingly practical for a coupé. The 1.4 TSI petrol engine is actually fine in the Scirocco, although it can't really cash the cheques the body is writing. It's got more than decent performance, but if you want some proper thump, then the 2.0-litre 140hp diesel is definitely the better choice. Best of all though is the 2.0 TSI with the engine from the Golf GTI. It can get a little thirsty if you drive it like it begs to be driven, but as an all-rounder, it's very hard indeed to beat.

Expert answer

Hi Nicky,

OK, I think you have a couple of options here. First off, assuming you have a friendly, trustworthy mechanic who looks after your Yaris, it's worth having a word with them to find out how much life they realistically think is left in it and how much money you'll need to spend to keep it going. If the omens are good in that respect, then there's nothing wrong in the slightest with sticking with what you know and keeping your current, faithful steed.

If it's a poorer prognosis then I'd suggest sticking with what you know and simply upgrade to a newer Yaris. The model that's just been replaced was a fine car, sturdy as ever and really quite nice to drive. You won't go wrong. As an alternative, have a look at a Honda Jazz. They are usually a little more expensive than an equivalent Yaris but are more spacious inside and a little more technically advanced, so well worth a look.

Let us know how you get on

Expert answer

Hi Claire,

Generally speaking the reliability record of the Fabia is pretty impressive and you shouldn't suffer any major problems. There are reports of the occasional 'nightmare' car where just everything seems to go wrong, but they appear to be few and far between. In terms of fuel economy, beware the 1.2. It's a very underpowered engine, and you have to thrash it hard to keep up with the flow of traffic, especially on the motorway, so it might be worth shopping around for a 1.4 depending on what kind of driving you'll be doing with it.