Expert answer

Hi Ann,

Generally speaking, yes. The C4 Picasso is better built than Citroen's reputation would have you believe and it's spacious and economical to run.

In terms of problems to look for, check the cabin carefully for any bits of detaching trim or family-related damage. As it's the EGS auto, see if it's had the software upgrade that improved the shift quality and check to see if the clutch has been replaced - some early EGS models used to eat up their clutches.

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Hi Steven,

We asked Citroen Ireland about this one and here was the reply:

"There are two possibilities of engine type in Berlingo mark I 1.9d - you may have an XUD9, which is the earlier engine and is a Euro 2 emissions type engine; the second option is a DW8, which is a Euro 3. In Berlingo mark II 1.9d you only have DW8 type. You can tell the type from code found on the engine block."

The use of Bio-diesel and the associated guarantee conditions:

"Citroën approves of the use of Biodiesel as long as the quality of the biofuel/methyl-ester conforms to the European standard EN14214 and that the fuel mixture meets standard EN590, having a maximum 5% of fatty acid methyl-ester. A mixture of up to 30% Biodiesel in diesel fuel can be used. (B30: vegetable oil methyl-ester made from oil-seed rape). Such fuel must be supplied by the petrol companies directly and the fuel must not be stocked for more than three months.

On the other hand, Citroën does not cover under guarantee the use of pure biodiesel (B100): poor resistance of rubber components in the fuel circuit (leading to the risk of leaks and starting and running problems) and of the fuel injection components."

Hope that's of assistance

Expert answer

Hi Ann,

Yeah, you might just scrape into a 2012 model in either car but to be fair, though rolling back to a 2011 or even a 2010 (assuming that condition and history are OK) isn't really going to be any hardship. As for the C4 Picasso, well it's a very, very different type of car altogether - a big, spacious family MPV rather than a low-slung sports saloon. They're nice and comfy, but won't be as well built as either of the German cars.

If it were our choice to make, we'd go with the Audi - comfy, decent to drive and reliable.

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Hi Des,

If you mean the new model, which was introduced in the summer of 2013, then it's generally excellent. Gorgeous to look at (well, we think so anyway) with a fantastic interior, lots of space and excellent economy from the familiar 1.6-litre diesel engine. Citroen's build quality has greatly improved over the past few years, so you shouldn't have any major reliability worries and it's an immensely comfortable car in which to do long journeys. Here's our Irish road test of the five-seat model.

If you're talking about the previous generation then there are a couple of points to keep an eye on. The 1.6 diesel has a habit of developing problems, usually with the turbo's exhaust gas recirculation (EGR) valve. It's a relatively easy fix but it can be pricey so shop around for quotes. Buy as recent a car as you can, as Citroen was constantly improving the build quality as the car developed. Avoid the automatic EGS gearbox - it's awful to drive with and can develop problems with the clutch. Check the cabin very carefully for loose or rattling trim and inspect the bumpers, especially the enormous one-piece front bumper, for any damage - they can be hugely expensive to repair.

Expert answer

Hi Bertha,

To be honest, 70km a day is not an especially large mileage and buying an SUV for that kind of journey is simply not going to be good from a fuel consumption point of view. Neither the Citroen C4 AirCross nor the Peugeot 4008 are sold in Ireland so they're off the list. As you've suggested a Hyundai though, can I suggest in return an i30 or i40 estate? Both will give you the space and practicality of an SUV but at a much lower level of purchase and running costs.

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Hi Lee,

You've got to keep the engine size down, basically, if you want cheap insurance, but we would also suggest getting something that's good to drive, simply because exposure to good vehicle dynamics early on makes better drivers of us all. So, probably the best balance is to go for a Ford Fiesta 1.25. There are loads of them around and they're cheap to run, decently reliable and very safe. It would also be worth tracking down a Suzuki Swift 1.3, as they're fab to drive and close to indestructible.

However, if even those engine sizes are running the insurance bill up too high, then you need to think  smaller and go down to a 1.0-litre engine. In that case, I'd suggest either a Toyota Aygo (or a mechanically identical Citroen C1 or Peugeot 107) or, if the budget will stretch, a Volkswagen up!, Skoda Citigo or SEAT Mii.

What do you think?

Expert answer

Hi Jason,

Perhaps predictably, the DS5 has been a slow seller for Citroen, primarily because as soon as you put the words 'French' and 'premium' into the same sentence, most buyers tend to look for the exit. We are very, very wedded to our German premium cars in this country. 

The DS5 isn't a bad car at all, but to be honest, neither is it a very good one. It looks absolutely stunning, inside and out and as a piece of automotive sculpture, it's hard to beat. It comes with some excellent diesel engines too and generally its build quality and reliability seems to be up with the best.

The problem comes when you actually drive it and realise that it has steel girders for suspension. It rides terribly, clonking and clattering over bumps in a way that should be utterly alien to any French luxury car. A BMW 5 Series on 20-inch wheels rides better than this... Then there's the problem that the cabin is actually quite cramped, even in the front. It's a car we want to love, but there are just too many fundamental issues with it for us to do so.

Read our full road test of the Citroen DS5 here

Expert answer

Hi Jane,

Sounds like you want to move back into a proper MPV and the best one around at the moment, for my money, is the Citroen C4 Picasso. Citroen registered a bundle of them last year for press and promotional purposes so there should be plenty of good nearly-new or dealer demo stock knocking around. It's a classy looking thing, comfy to drive and utterly massive on the inside. Other good options are the Ford C-Max (great to drive but the boot is slightly on the small side) and the Toyota Verso (a touch unexciting but with terrific quality and lots of space). Or, of you want something with a warranty to match the Mitsubishi's, track down a nice 2013 Kia Carens - a classy looking car with bundles of space.

Let us know how you get on

Expert answer

Hi Gerard,

OK, it's basic consumer law at work here. Assuming your contract was made with the dealer when he was still a Citroen main dealer, then he must honour the original deal that was made. If not, you've been supplied with the car either as a mistake or under false pretences. It doesn't matter that he doesn't have the Citroen franchise any more - he can still order a car from them under the EU's block exemption rules. If he tries to fob you off saying that his new franchisee won't let him, don't buy it - he must still fulfil the original contract. If there's still no joy, contact Citroen Ireland directly - they're located in Airside Retail Park, Swords, Co. Dublin and explain your situation.

Do let us know how you get on.

Expert answer

Hi Sinead,

Okay, so you want to stick with Citroen, need three across the back and an engine under 1.6 litres. That's a tricky combination, but why not try a C3 Picasso? That's a crackingly good small MPV and it comes with Citroen's super economical 1.6 diesel. Or, with a bit of searching, you may be able to track down a 1.4 petrol version. 

As for the back seat, I've personally managed to get three child seats in, but it can be a bit of a squeeze. Depending on the age of your granddaughters though I may have a solution. Have a look online for a company called Bubble Bum. They make inflatable booster seats that both store flat when you don't need them and which are usually a little narrower than the bigger boosters. That could save you a crucial bit of space.

Let us know how you get on