My Renault's satnav isn't quite right!

The speed limit indicator on my inbuilt satnav has never worked properly in that it shows incorrect limits especially 60km/h limits show as 40km/h. The car is 171-registered and has been back to the dealers several times. Renault Customer Service has suggested that they would fund the cost of a stand alone satnav as a solution! This seems to be a problem with the particular model of satnav. What can I do to resolve the matter after 16 months of frustration?

Liam Ennis (Skibbereen)

Aug 2018 Filed under: satellite navigation

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Expert answer

Hi Liam,

Renault’s satnav software is usually supplied by TomTom, so theoretically an update of the navigation software should do the trick, but there could be an issue that local authorities are altering or moving speed limits and not supplying the information to the mapping companies. You could complain to TomTom directly, and see if that gets you anywhere, but one quick observation — if a 60km/h limit is displaying as 40, is there a chance the satnav is set to miles per hour, not kilometres per hour?

Neil Briscoe - Complete Car Advisor
@neilmbriscoe