Do workshop staff get trained up when a new brand comes into a dealership?
Hi,
I've always been curious about the situation when an established car dealer takes on or is awarded a new franchise. Obviously they get the new signage and showroom stocked with the latest models plus the sales team are well versed about the brand and models. My concern is the workshop teams.
The mechanics and parts department etc. What is put in place so they are up to speed and able to work on the new brand effectively? If you have a team working with Opel, Renault or whatever for 30 odd years that will know them inside out. How do I know if I book my car in for something that they are adequately trained to complete the task for the new brand immediately?
Thanks
(Enjoy the site and the insights)
