Expert answer

Hi John,

OK, there's good news and bad news here. The good news is that the four marques of which you've spoken have all really lifted their quality and reliability games. Renault especially has come on a long way since the dark, unreliable days of the early 2000s. While electrical gremlins are pretty much guaranteed further down the line, that's something you could equally say of any Mercedes-Benz, BMW or Audi.

Dacia tend also to make very reliable cars, in no small part because they're so simple and lacking in the sort of high-end electronics that festoon other models. The brand regularly features very high up in the European JD Power customer satisfaction rankings.

Fiat tends to do less well in those rankings, but much of that is down to a dealer network that's still trying to get its head around modern customer service requirements. The fact is that Fiats these days are no more or less well made or reliable than any other brand (mostly - more on that in a tic). Certainly, we know of many Fiat customers who've had trouble-free motoring for many, many years.

Citroen too has really lifted its game and the latest generations, such as the C4 Picasso and C4 Cactus are really well put together. Long term reliability is still an unknown of course for these new models, but in general, longevity seems to be on the up.

However, just as these Franco-Italian brands have improved, so too have the Japanese and Koreans. There is still a distinct gap in overall solidity between the Japanese brands (Honda especially) and everyone else. It's still the case that if you want genuinely trouble-free motoring, the Japanese are still kings, with the Koreans and Skoda hot on their heels.

That said, I reckon if you bought any Fiat, looked after it properly and made sure it was fully serviced to schedule, you wouldn't have any major problems.

Expert answer

Hi Eilish,

You should make around €6,500 to €7,000 on a trade in, assuming it's in top condition and has a full service history. If you're used to a Corolla, then the Auris will feel pretty familiar and it's not a bad car at all - comfy, spacious and very economical. The i30 feels a touch more sophisticated though, and is a little sweeter to drive.

Further reading:

Hyundai i30 review

Toyota Auris review

Expert answer

Hi Michael,

Well, if you can't afford to insure anything bigger then a turbo's a no-go. Legally, you have to inform your insurer of any modifications made to your car, and if an increase in swept capacity is a no-go then no insurer is going to let you strap on a turbo.

A K&N filter or similar would be fine though and should readily be available for an Almera. While you're at it, why not put the turbo budget to a proper service, some high-quality oil and new tyres? All far better options for improving performance and nothing that will bother your insurance provider.

Expert answer

Hi Joe,

The bad news is that 2-05 Santa Fes go for as little as €2,500, which means if you were trading it in you'd probably be offered as little as €1,000 to €1,500.

The good news is that yours has a full service history, which really helps, so I'd say your Santa Fe sits a bit higher up the value pile. If it's in perfect nick you might get €4,500 privately or around €3,000 to €3,500 on a trade in. 

Expert answer

Hi Tara,

Tough call, to be fair. I've been running a 2009 MINI Clubman for the last two years and it's been solidly reliable. That said, at the last service it would have set me back €3,000 for new bits and work had it not been covered by a warranty. 

Now, Qashqais aren't as perfectly reliable as you might think. Clutches, rear suspension and windscreen seals are all fragile. However, on average a Nissan would generally be more reliable than a MINI and slightly cheaper to service so if that's your priority, go with the Qashqai.

Expert answer

Hi Eoin,

I'd say probably around €3,500 to €4,000 if you sell it yourself or about €2,250 as a trade-in. That depends on the service history too of course, but it might be worth getting those small dents and the carpet seen to to try and bump up the value a bit.

Expert answer

Hi Michael,

It depends on your dealer and their financial services provider. Generally speaking this shouldn't happen - the Guaranteed Minimum Future Value (GMFV) is usually calculated on a pretty conservative rate, meaning that the car should have sufficient value in it to cover both the final bubble payment and a decent deposit to roll over into a new PCP. 

If that hasn't happened, then someone's cocked up somewhere along the line and pegged the GMFV too high. In one sense, you're on a winner - you can hand back the car and let the dealer take the €2k hit on the value, but it does leave you with no asset left to convert into a deposit. 

Can I just ask, has this actually happened or are you questioning a hypothetical problem? If it's actually happened then I would suggest that someone, somewhere has made a colossal error - the whole point of a PCP is that you should have equity left in the car to roll the deal over. If not, then I'd break out the original PCP contract and sit down and read the fine print, preferably with a good solicitor at your side. There may be some legal comeback if the dealer cannot fulfil their end of the bargain.

Expert answer

Hi Mossy,

All good choices, three cars that it's very difficult to separate. I guess the best thing to do is to use the classic car-buying technique - go for the one in the best condition and with the fullest history file - the more receipts, the more paperwork, the more stamps in the service book the better. Forget the mileage, always buy on condition and history.

Expert answer

Hi Peter,

That us a very tough choice to have to make. Both are excellent - the Qashqai won the Association of Professional Motoring Press (APMP) Car of the Year award last year and trust me, we're a tough bunch to please. It's very good to drive, frugal and very comfy. Practical too, of course.

The Passat would probably be the better choice if you are doing lots of long motorway miles though - that 1.6 TDI engine is astonishing economical (I once did Galway-Dublin-Belfast-Glasgow-Dublin-Galway on one tank in one) and they're very comfy for long journeys. Both are about equally reliable, which means they're both pretty solid but don't accept anything that hasn't a full service history.

On the safety front, the 2014 Qashqai (that's the current shape model) got five stars on the EuroNCAP crash test, with an 88 per cent score for adult occupant protection, 83 per cent for child occupant, 69 per cent for pedestrian protection and 79 per cent for safety assist (which is a measure of how many electronic driver aids are fitted as standard).

The Passat achieved similar scores - five stars overall, 91 per cent adult occupant, 77 per cent child occupant, 54 per cent pedestrian protection, and 71 per cent safety assist.

Further reading:

2014 Nissan Qashqai 1.5 dCi review (on Irish roads)

2010-2014 Volkswagen Passat EuroNCAP safety results

2014 Nissan Qashqai EuroNCAP safety results

Expert answer

Hi Christina,

We don't think that it's staggeringly high mileage and as long as all the service intervals have been hit spot on, you shouldn't have any major troubles. Besides, there's another year of full manufacturer's warranty yet to run, so you're covered for a little while at least (again, assuming that all scheduled servicing has been carried out correctly - the warranty can be invalidated if the previous owner has skimped). The 1.6 diesel i30 actually uses a timing chain, not a belt, so it should just need an inspection and an adjustment at regular servicing time, not a full replacement.