Expert answer

Hi Mirian,

There's just nothing good about any of that. Bad enough that it happens at all, worse still that you're coming to the end of your pregnancy - as you say, you just don't need that kind of hassle.

The problem is a recurrent one on the Meriva, and seems to stem from a good old manufacturing fault. As far as I can tell it dates back to at least 2011, but in spite of repeated calls from owners and even a stinging piece on the BBC consumer show Watchdog, General Motors has failed to issue a recall for the problem.

For the moment, the best thing I can suggest is that you press your Opel dealer to give you a loan car, NOT A MERIVA, for the duration of the rest of your pregnancy, so at least you have peace of mind. Some car dealers like to try and duck the issue, but under the good old Sale Of Goods And Supply Of Services Act (otherwise known as your statutory rights) you're entitled to a repair, replacement or refund. Clearly, if the steering column has already been replaced, repairing it hasn't worked so you're looking for one of the other two.

If you feel up to tackling the dealer, then simply don't let yourself be fobbed off. Stand your ground in the dealership and don't be afraid to kick up a massive fuss. After all, can you imagine worse publicity for any business than to have a heavily pregnant woman, in tears, talking to local and national media about the issue? If they try spinning your head with tech-talk, just put your hand up and say "I don't care about the technicalities, I paid for a car that would work and I want this one to work, or a suitable replacement." Keep using that phrase and don't back down whatever you do.

In fact, let us know when you're planning to go in and perhaps one of the CompleteCar.ie team could come with you as backup. In a consumer-centric world, where recalls are in the news every day, this kind of behaviour is utterly unacceptable so don't you go accepting it.

Please do let us know how you get on.

Expert answer

Hi Sinead,

To be honest, I'd avoid it. The 307 was never a great car to begin with and it was probably one of the lowest points for Peugeot build quality. They tend to suffer every electrical problem going, the cabins and interiors are very fragile and the suspension is prone to outright failure. 

If you still fancy a Peugeot, see if you can stretch your budget to a 308 - that was a much better built car, has decent reliability and if you get the 1.6 diesel then 65mpg in daily driving is a reality for you.

Expert answer

Hi John,

There are two schools of, quite influential, official thought on this. If you consult reliability expert JD Power, which conducts an annual vehicle reliability and customer satisfaction survey, the 206 is pretty dreadful. JD Power rates its reliability as below average, with poor interior quality, and it regularly finishes in the bottom ten of vehicles surveyed.

Over at Warranty Direct though, which independently insures vehicles against mechanical failure as part of its aftermarket warranty products, the picture is a little rosier. WD rates the 206's reliability as good, and certainly ahead of most of its French rivals. Problems tend to stem from the electrical system, and most of the time they're pretty cheap to fix.

To be honest though, in general, if you're looking at an older French car, you're looking at trouble.

Expert answer

Hi Pat,

Yeah, electric window failures are depressingly common on most Renaults of that vintage. I'd say generally you're looking at a trade-in value of around €3,000 but you can probably knock another €750 or so off that thanks to the knackered windows.

Expert answer

Hi Noel,

Bit of a grey area that one. First off, why does the car not have a passenger airbag? Is it a basic model that just didn't come with one fitted? Or is it actually supposed to have one but it isn't there? Theoretically, if there is a failure in the airbag system that does mean an NCT failure so I would think that if the spec says airbag and there's none in place, that counts as a failure. 

More worryingly though is my original question of why isn't it there? Did it deploy at some stage and not get replaced? If so that raises concerns about (a) what kind of accident was the car previously in and (b) if the airbag wasn't replaced as part of the repair then what else was scrimped on?

Expert answer

Hi Christopher,

Yes, absolutely. Mazdas are renowned for their reliability, and the 3 is no different. In spite of sharing all its mechanical parts with the second generation Ford Focus, the 3 generally does a little better than the Ford in reliability and surveys. Perhaps the Mazda engineers do the bolts up a little tighter... Some early models apparently suffered from turbo failure on the 1.6 diesel engine but that seems to be the only thing, bar the usual history checks and damage inspection, to be worried about.

Expert answer

Hi Catherine,

Not necessarily. The 1.6-litre diesel used in the C-Max is an engine used in a huge variety of cars, from the C-Max to the Focus to the Mondeo to various Citroens, Peugeots, Volvos and even the occasional MINI. This means that, by and large, it's a decent engine with good reliability prospects and millions of miles of use in a massive number of cars to reveal any bugs.

That said, there are a couple of issues to watch for and mostly it's to do with the turbocharger, which can occasionally be a weak point. Usually it's down to a failure of the exhaust gas recirculation (EGR) valve, and it can be pretty easily fixed. Watch the parts prices and shop around for quotes if anything does go wrong. Alternators can give trouble too, so be suspicious of any engine or battery warning lights.

Expert answer

Hi John,

Clearly no car is utterly immune to breakdowns or component failures, but the Lexus LS 430 comes closer than probably any other. It is staggeringly reliable. We have heard tales of people buying the (older) LS 400 model from the '90s for under a grand and still finding every single electrical item working perfectly. Try that with a 7 Series or S-Class...

The Lexus is also hugely comfortable and deeply luxurious and actually better to drive than you might think. No hot hatch, obviously, but still more capable than the roly-poly reputation would have you believe.

Downsides? Colossal motor tax costs and it helps if someone else is paying for your fuel...

Expert answer

Hi Valerie,

Nope, they're excellent. Mazda's reputation for reliability is well earned and the 3 is a really nice car to drive. They're a little plain on the inside, but they're certainly hard-wearing so if you're a family motorist that should reassure you. The only problem to report is that some early models suffered from turbo failure, but it seems to have been an isolated problem. You will have to put up with a little more road roar and tyre noise than you might expect, though.

Go drive one for yourself to see what you think and let us know.

Expert answer

Hi Penny,

I'm assuming you mean the second-generation Octavia, introduced that year? If so, they're a pretty solid car but one that needs a few checks. If it's the 1.4 petrol, have the cam belt inspected. They need doing every 60,000 miles anyway, but the 1.4 has a history of belt failures so it's important to make sure that the one on the car is sound. Check the cabin for rattles or loose trim, check the boot floor for damp carpets (the rear screen wash bottle can leak) and if it's a diesel check for any juddering or poor acceleration, which can be a sign that the dual-mass flywheel is giving trouble. Also, check again for damp carpets in the main cabin, which can be a sign that the door seals are leaking.