Expert answer

Hi Brendan,

We asked Volkswagen's tech people about this:

"I've never heard of a complaint like this before, but I'm guessing it's something in the adjustable lumbar support feature fitted to the seat that may not be operating correctly or secured correctly. Depending on the specification of the car this may be manually adjustable or electrically adjustable.

Without any knowledge of the mileage or previous use of the car it is not possible to determine if this is manufacturer defect or from an outside influence.

We would recommend the car is brought to a main dealer for inspection and advise on recommended repair."

Sounds like good advice to us Brendan. Here's the Volkswagen dealer locator.

Let us know how you get on.

Expert answer

Hi Clare,

If you're looking for an MPV, I always tend to recommend a Toyota Corolla Verso. They're spacious, have plenty of room for boosters seats and the like and are very safe and reliable. If you get around €3k for your Renault, that should get you into a 2008 or 2009 Verso diesel.

Expert answer

Hi Mark,

Of the two, I'd go for the Note. The Almera is a reliable old workhorse but it's about as dull as a car can get. The Note, by contrast, is nicer to look at, pleasant to drive and massively spacious and practical. There are a few things to keep an eye on though,  which is surprisingly given Nissan's reputation for reliability. Electrical gremlins, including needing a complete reset and reboot of the ECU, are not uncommon, while the folding rear seat mechanism can jam. There have been reports of problems with the diesel engines on early models too.

Expert answer

Hi Linda,

That very much depends on the ages of the kids, as the Volvo S40 is really only about the same size as a Ford Focus (it's actually made on that car's platform). You won't easily get three booster seats across the back seat and the boot is ok an acceptable size rather than an impressive one.

For reference, I have two kids (three and a half and five and a half) and we have the Volvo V50, which is the estate version of the S40. It's just about big enough. If we had another kid I'd be looking at changing cars.

Hope that helps

Expert answer

Hi Eoin,

I hate to say it but an SUV may not be what you need. To get three kids in comfortably, you really need a car with three individual seats across the back and only the likes of the Land Rover Discovery or Toyota Land Cruiser have those - and they're big, heavy and expensive to run. 

 So you may need to look down the MPV route. Don't panic - it's not as bad as it sounds. Have a look for a nice Ford S-Max. Tonnes of room, extra seats in the (massive) boot and affordable running costs. 

That said, it depends on the age of your kids. If they're big enough to not need booster seats (or if only a couple of them still need one) that opens up your options a little. If you still fancy an SUV, try a Nissan X-Trail; spacious, reliable, good to drive.

Let us know what you go for

Expert answer

Hi Anthony,

Oh heck yes! The RX-8 has always been one of our favourite cars and it mixes high-revving rotary rear-drive fun with almost-practical four-seat space. There are actually very few, indeed hardly any, reported mechanical issues, and that's in spite of the poor reputation that rotary engines have in that regard. It will burn through a lot of oil though - they genuinely all do that, sir - so keep an eye on the dipstick and don't skimp on the good quality lubricants. There were also a few recalls, for leaking fuel pipes, cracked steering joints and cracked damper heat covers. Avoid anything that's been tweaked, tuned or messed around with and watch the handling in the wet - they can be staggeringly tail-happy.

Expert answer

Hi Darrell,

Generally speaking SsangYongs are very reliable (it's the upside of them being somewhat old-fashioned and mechanically simple), but the price you pay for that is them being really rather crude to drive and live with. Noise levels from the engine will be very high indeed, cabin quality will resemble that of a Toyota from the 1980s and the handling will be little short of terrible.

Expert answer

Hi Mark,

The more recent versions of the Renault Grand Scenic are at least reasonably reliable, and the commonly-seen 1.5-litre diesel engine is a sold enough old lump, and well proven in various Nissans and Renaults. The recurring nightmare is that of electrical problems. Renaults, older ones at any rate, just seem to eat through their cabling and wiring and everything from electric windows to engine management and injection problems can crop up. Buy very, very carefully if you're looking at  anything older than 2008.

Expert answer

Hi Ann,

I'm afraid the CT 200h's residual values aren't that great. The general buying public is still a bit suspicious of hybrids (the popularity of the Prius notwithstanding) and the CT's poor day-to-day fuel consumption marks it down relative to the likes of the rival BMW 1 Series and Audi A3. 

It's also quite cramped inside, with tiny rear seats and an almost useless boot. If you're looking for a classy small hatch, better stick with the Audi A3 or save yourself even more and get a nicely specified Volkswagen Golf.

Expert answer

Hi Des,

If you mean the new model, which was introduced in the summer of 2013, then it's generally excellent. Gorgeous to look at (well, we think so anyway) with a fantastic interior, lots of space and excellent economy from the familiar 1.6-litre diesel engine. Citroen's build quality has greatly improved over the past few years, so you shouldn't have any major reliability worries and it's an immensely comfortable car in which to do long journeys. Here's our Irish road test of the five-seat model.

If you're talking about the previous generation then there are a couple of points to keep an eye on. The 1.6 diesel has a habit of developing problems, usually with the turbo's exhaust gas recirculation (EGR) valve. It's a relatively easy fix but it can be pricey so shop around for quotes. Buy as recent a car as you can, as Citroen was constantly improving the build quality as the car developed. Avoid the automatic EGS gearbox - it's awful to drive with and can develop problems with the clutch. Check the cabin very carefully for loose or rattling trim and inspect the bumpers, especially the enormous one-piece front bumper, for any damage - they can be hugely expensive to repair.