How reliable is a new Renault (or Dacia), Fiat or even Citroen?
How reliable is a new Renault (or Dacia), Fiat or even Citroen?
Ok, not going to be many problems in first year or two, but I typically like to keep my cars for most of their life cycle, I feel I get most value for my investment that way. I know eight years ago (when I bought my last car) I was told stay away, as once a few years old all the electrical gremilins come out to play. I'm not brand loyal, in fact the more options I have the more likely I am to get a deal that suits me. But I do like trouble free motoring and currently drive a 2007 Toyota Avensis and it has never put a foot wrong.
Should I stick to the old reliables (i.e. Mazda, Toyota etc.) or are the new generation of Renault, Citroen and even Fix It Again Tony (Fiat) likely to be properly reliable over seven or more years? Also contemplating Kia (seven-year warranty sounds good to me).
Thanks for your time.
John Walsh (Waterford)Feb 2015 Filed under: choosing new car
Expert answer
Hi John,
OK, there's good news and bad news here. The good news is that the four marques of which you've spoken have all really lifted their quality and reliability games. Renault especially has come on a long way since the dark, unreliable days of the early 2000s. While electrical gremlins are pretty much guaranteed further down the line, that's something you could equally say of any Mercedes-Benz, BMW or Audi.
Dacia tend also to make very reliable cars, in no small part because they're so simple and lacking in the sort of high-end electronics that festoon other models. The brand regularly features very high up in the European JD Power customer satisfaction rankings.
Fiat tends to do less well in those rankings, but much of that is down to a dealer network that's still trying to get its head around modern customer service requirements. The fact is that Fiats these days are no more or less well made or reliable than any other brand (mostly - more on that in a tic). Certainly, we know of many Fiat customers who've had trouble-free motoring for many, many years.
Citroen too has really lifted its game and the latest generations, such as the C4 Picasso and C4 Cactus are really well put together. Long term reliability is still an unknown of course for these new models, but in general, longevity seems to be on the up.
However, just as these Franco-Italian brands have improved, so too have the Japanese and Koreans. There is still a distinct gap in overall solidity between the Japanese brands (Honda especially) and everyone else. It's still the case that if you want genuinely trouble-free motoring, the Japanese are still kings, with the Koreans and Skoda hot on their heels.
That said, I reckon if you bought any Fiat, looked after it properly and made sure it was fully serviced to schedule, you wouldn't have any major problems.
Mazda3, Opel Astra, Renault Megane or Hyundai i30?
Hi, I'm changing to a mid-size car and looking at 2010/11, looking at Mazda3, Opel Astra, Renault Megane and Hyundai i30. Importance is safety, reliability and as much space as possible, also any midsize car that has some height in the driver's seat.
Eva Brady (Westport Co. Mayo)Feb 2015 Filed under: choosing used car
Expert answer
Hi Eva,
All of the ones you picked there are quite low slung but they're also all comfy so shouldn't present any major issues with seat height.
The Mazda and Hyundai are going to be the most reliable and generally I'd go for the Mazda, but you'll want to go for the 1.5 petrol (if you're doing short journeys mostly) or wait for the new 1.5 diesel as the 2.2 diesel is just too thirsty day-to-day.

How much is this Renault Clio worth?
What is the approximate value of a 2008 Renault Clio with a 1.0-litre petrol engine. Mileage approx. 80,000km; NCT to 2016 and taxed to end of 2015. Seller says the value is €5,000.
Noelle Burke (Cork)Feb 2015 Filed under: used car values
Expert answer
Hi Noelle,
The price seems about OK, but I think the engine has been misadvertised - the smallest engine for that generation of Clio was a 1.2.
What is your opinion of the Renault Dacia?
What is your opinion of the Renault Dacia?
Breda Quaid (Co Kildare)Jan 2015 Filed under: choosing new car
Expert answer
Hi Breda,
Dacia is a stand-alone brand, not an actual Renault model (although the company is owned by Renault and shares its components with various Renault models). They're cheap and cheerful - you really do get what you pay for, which is basic, no frills transport. Nothing wrong with that, and by and large reliability seems to be a strong point, but don't go in expecting sophistication.
Any problems with the Renault Grand Mégane?
Any problems with the Renault Grand Mégane? 2010 or 2012 models.
Irene Ryan (Cork)Jan 2015 Filed under: reliability
Expert answer
Hi Irene,
Nothing major to report and by then Renault seemed to have sorted out most of its reliability and build issues. You will suffer crippling depreciation but the worst falls in value will already be behind the car.
I'm considering a Renault Koleos, any thoughts?
I'm considering a Renault Koleos, any thoughts?
Irene Ryan (Cork)Jan 2015 Filed under: choosing used car
Expert answer
Hi Irene,
You know what? Just don't... The actual build quality and solidity aren't so bad, but the Koleos is dull to look at, dull to drive (and thirsty for what it is) and has a really cheap and nasty interior. If you really want a Renault SUV, then why not have a look at the current Captur? It's smaller than the Koleos but a lot nicer. Or wait until later this year when Renault brings out its long-awaited Qashqai rival.
Should I go for the Renault Espace?
Hi, could you tell me if the 2004 Renault Sspace 2.2 diesel would be a good car to purchase as a family vehicle? Basically I just want to find out if they are reliable; any recurring problems or issues? Any info would be much appreciated.
Thanks
George Ellis (Clonlara County Clare)Jan 2015 Filed under: reliability
Expert answer
Hi George,
I would tread very, very carefully indeed. The engine can be a big trouble spot with dodgy turbos and inconsistent power delivery. Watch for excessive smoke (black or white), check the oil carefully and if it shows even the slightest sign of overheating, head for the exit.
Clutches can go pretty easily, so make sure the gearshift is working alright, and everything electrical is to be assumed broken until proven otherwise. They eat tyres too, and uneven wear is a sign of impending suspension doom. Also, a lot of Espaces tend to get used as ersatz delivery vans when they get past a certain age and price point so check carefully for signs of wear and tear in the cabin.
Basically, you should probably avoid it and track down a similar vintage Volkswagen Sharan or Hyundai Trajet instead.
Why does my Renault Clio keep failing its NCT?
I recently put a 1995 Renault Clio through an NCT test and it failed on the rear shock absorber, driver's side. Despite the car being 20 years old it only has 56k miles on the clock. In its very first test it had about 12,000 miles on the clock and it failed on the back shocks as well. In a subsequent test it also failed on rear shocks. The car is not being used for any heavy hauling and there is nothing unusual about its usage apart from it not being used very much that is!
This will be the third time the rear shocks require replacing. I am thinking that the problem is with the NCT test equipment and not the shock absorbers. What do you think?
C Clarken (Dunmanway)Jan 2015 Filed under: NCT
Expert answer
Hi there,
I'm afraid to say it's very, very unlikely to be anything wrong with the NCT's equipment - Renaults of that era were not, ahem, the most robustly built vehicles and suspension issues with them were more or less endemic.
That said, if you've replaced the shocks already and the problem has reoccurred then there may be another issue. Perhaps the mounting points are at fault and are allowing too much energy up into the shock, causing it to wear prematurely? I think a thorough diagnostic visit to your nearest Renault dealer might be in order.
When did Renault begin charging extra for white?
When did Renault begin charging extra for white?
Late in September I ordered a new Renault Clio for delivery at the beginning of this month. In early October I changed the colour to white, which was not a problem to the dealer. I was informed last week that it would not be available until the end of this month. Since then I've seen on the Renault website that they are now charging €540 extra for a white Clio, whereas when I placed my order the extra charge did not apply to white. However, as my original order was for a colour that carried the extra charge I would not be surprised if the dealer tried to hit me for this extra and consequently am wondering when precisely Renault introduced it.
Thanks, E K Dublin
Ed Kearney (Wexford)Jan 2015 Filed under: choosing new car
Expert answer
Hi Ed,
OK, we've been on to Renault about this and they say that the charge for Glacier White on the website was an error and has since been corrected, so you shouldn't be charged for it. If an extra charge does show up on the bill, give your dealer hell as it shouldn't be there. If he/she doesn't give you any joy, get on to Renault's head office about it.
Is this Renault Clio worth €4,800?
Is a 2006 Renault Clio hatchback with 49,000km on the clock a good buy at €4,800?
John O'brien (Cork)Jan 2015 Filed under: used car values
Expert answer
Hi John,
It's OK but tread very warily. Renault build quality was pretty shaky in the early 2000s and by 2006 the problem was only beginning to get sorted out. The upside is that the Clio is mechanically pretty simple, so there's a bit less to go wrong, but make sure everything electrical is free from gremlins and pay particular attention to the suspension - the Clio can be pretty fragile in that department so listen for untoward noises from under the car (creaks, bumps, banging etc) and check the top of the suspension mounts for any signs of damage or repair.
