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Hi John,

OK, there's good news and bad news here. The good news is that the four marques of which you've spoken have all really lifted their quality and reliability games. Renault especially has come on a long way since the dark, unreliable days of the early 2000s. While electrical gremlins are pretty much guaranteed further down the line, that's something you could equally say of any Mercedes-Benz, BMW or Audi.

Dacia tend also to make very reliable cars, in no small part because they're so simple and lacking in the sort of high-end electronics that festoon other models. The brand regularly features very high up in the European JD Power customer satisfaction rankings.

Fiat tends to do less well in those rankings, but much of that is down to a dealer network that's still trying to get its head around modern customer service requirements. The fact is that Fiats these days are no more or less well made or reliable than any other brand (mostly - more on that in a tic). Certainly, we know of many Fiat customers who've had trouble-free motoring for many, many years.

Citroen too has really lifted its game and the latest generations, such as the C4 Picasso and C4 Cactus are really well put together. Long term reliability is still an unknown of course for these new models, but in general, longevity seems to be on the up.

However, just as these Franco-Italian brands have improved, so too have the Japanese and Koreans. There is still a distinct gap in overall solidity between the Japanese brands (Honda especially) and everyone else. It's still the case that if you want genuinely trouble-free motoring, the Japanese are still kings, with the Koreans and Skoda hot on their heels.

That said, I reckon if you bought any Fiat, looked after it properly and made sure it was fully serviced to schedule, you wouldn't have any major problems.

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Hi Shayne,

Electrics, electrics, electrics. The W211 was full of electrical and electronic toys and all of them are suspect. Mercedes was going through an especially poor stage in its history at this point and the W211 suffered more than most models. Anything with a wire poking out of the back is a potential worry and the battery can run it self flat if the car is left standing even for just a few days.

The electronic brain that controls the brakes is also deeply troublesome often leaving the car in limp home mode. Check that the automatic gearbox picks up gears smoothly and that there are no flat spots in the engine's power delivery. Paint can often be an issue too - check for damage or flakes coming off.

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Hi Aine,

CLA for my money. The GLA is nice, and obviously a bit more practical, but it doesn't feel special enough to justify the price tag. 

The CLA on the other hand looks terrific and is really sweet to drive. The small diesel engine is fine - not the quickest ever or anything but it'll do and a realistic 65mpg will make up for any straight-line deficiencies.

One thing - make sure you spec the smallest wheels and the tyres with the deepest possible sidewalls. The CLA rides pretty hard and big wheels with low profile tyres make it really uncomfortable.

Further reading:

Review of the Mercedes-Benz CLA (on Irish roads)

Review of the Mercedes-Benz GLA (on Irish roads)

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Hi Mohammad,

I'd say somewhere in the region of €7,500 to €8,500, depending hugely on whether or not it has a full service history.

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Hi Sunil,

I'd say the Audi Q5. The GLK is still left-hand drive only (or did you mean the smaller GLA?) and pretty ugly. While the BMW X3 has evolved into a really nice car, for my money, the latest round of updates to the Q5 have just nudged it in front. Slick to look at, slick to drive and very comfy inside. It's a belter.

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Hi William,

It's very, very tempting to go for the Merc – that badge on the bonnet is a major draw all by itself. Being sensible though, even with the extra cost up front, the Passat may actually offer better value. Given that both cars will be generally pretty reliable, the differences come down to things like running costs (is the Passat the 1.6 TDI? If so it's incredibly economical), equipment levels (the Passat is likely to be better equipped than the Merc, but do a proper comparison yourself between both cars to see) and what the dealer is offering you. Which one, for example, is offering the better warranty? A two-year warranty compared to a one- year one may not sound like much, for instance, but if something big goes wrong in year two it could save you an absolute packet.

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Hi Kevin,

Generally speaking it's the E-Class that followed, the 2002 onwards model, that gave all the trouble, and the generation you're looking at doesn't give quite so much bother. As far as we can gather, the E200 K should be a reasonably rugged engine, but the crucial thing to note is to make sure that it has been serviced on time every time, by someone who knows what they're doing, and that you continue to do so when you own it. If there's no service history, or a patchy one, walk away.

Also watch for rust bubbling up under the front wings and make sure that the front suspension bushes were replaced at 60,000 miles. In that generation of car, I wouldn't necessarily expect the diesel version to be any more or less reliable.

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Hi Peter,

As I guess you already know, Shane, Dave, Paul and myself from CompleteCar.ie are all on the APMP voting jury for Car of the Year, so we'll take this point by point if that's OK.

The Audi A3 Saloon was the model specifically being looked at, and while it's certainly at the pricey end of things for many families, more and more family buyers are being tempted in by the attractive repayments and resale figures offered by the German 'Big Three' premium brands. As for cabin and boot space, the A3 sits roughly between, for instance, a Golf and a Passat in this instance, and isn't far off the cabin space of  the current Audi A4. As a father of two, I've had my family out and about in various A3 models and can confirm that they're perfectly acceptably spacious.

It's a similar case for the Mercedes-Benz C-Class. Size-wise, it's pretty much spot on a rival for the Passat or Mondeo. Perhaps it's a little tighter inside, but not by much, and that's the price paid for a less space-efficient rear-wheel drive platform. Again, while it's at the expensive end of things for a family purchase, there are plenty out there defecting from the more traditional 'mass-market' brands such as Ford, Opel and Toyota to get themselves a slice of the premium action. Once again, it's often down to the tempting finance packages on offer.

As for the Outlander, it is, strictly in size terms, somewhat in-between things. Taking the BMW X5 as an example, it's slightly shorter (200mm) overall, but has a similar wheelbase measurement and it's slightly larger than the next BMW down, the X3. We judged that, given its overall exterior dimensions, its large boot space and the availability of a seven-seat version when specified with the diesel engine, that Large SUV was the best fit. A perfect fit? Perhaps not, but given the continual fracturing of the car market into ever smaller and more narrowly defined niches, it is close to impossible to find a perfect market segment for every car on sale without having an award 'for everyone on the audience'. We put the Outlander PHEV into the Large SUV category because we felt it would compete strongly there. Seeing as it took two awards home on the night (its PHEV drivetrain took the APMP Innovation Award) it looks like we were right.

The categorisation was discussed long and hard by the membership and somebody somewhere will always disagree.

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Hi Simon,

Generally speaking all three of these cars are really well built and shouldn't give you any major troubles. The BMW 2.0-litre diesel engine has some well documented and recurring issues with weakness in the turbo, but if you buy one on BMW's approved used programme, you'll get a two-year warranty that should cover you for any issues. The Diesel Particulate Filter issue on the Audi 2.0-litre TDI engine is usually related to drivers doing too low a mileage at too low a speed for the DPF to heat up sufficiently to clean itself - it's a recurring problem on any diesel car bought by someone who fundamentally doesn't understand how diesels work and are best driven.

I'd say of the three, my choice would be the last-gen C-Class. If you're looking at 2013, try and track down one of the last Edition C models - they were loaded with equipment and got an extra AMG body kit and nice wheels too. Superb to drive, cracking 2.1-litre diesel engine (if it touch noisy) and the only drawback is that they're not very spacious in the rear.

Of course, if it's reliability and reliability above all that concerns you, buy a Lexus IS 300h and you won't go wrong...

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Hi Simon,

We can’t seem to find any sales record for the M135i, but there have been a whopping five M2 Coupes sold this year. Audi has racked up 27 sales of the S3 since 2013 while Mercedes has four A 45 AMG and three CLA 45 AMG sales to its credit in the same period.